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Vivo Healthcare Normandy
8495 Normandy Blvd, Jacksonville, FL 32221 (opens Google Maps) · Duval County · (904) 783-3749· 120 certified beds · avg 113 residents/day · certified since Jan 12, 1990 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: VIVO HEALTHCARE (12 facilities, chain avg rating 2.4★)
3/5
Health inspection rating (on-site)
inspected Dec 18, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.71
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 14 inspection findings. Open the full record below to read every finding.
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. F-0804
The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. F-0656
View all 14 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Dec 18, 2025 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Dec 18, 2025 | E · Potential for more than minimal harm, pattern | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Dec 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Dec 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Dec 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Dec 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Dec 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| Dec 18, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · F-0921 |
| Feb 3, 2022 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Feb 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Feb 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Feb 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Feb 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Feb 3, 2022 | D · Potential for more than minimal harm, isolated | The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. · F-0849 |
Inspection trend by year
All citationsSerious citations (G–L)
2022
All citations: 6
Serious citations (G–L): 0
2025
All citations: 8
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 6 | 0 | F |
| 2025 | 8 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityFlorida averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.71
Florida average: 4.03
U.S. average: 3.95
Registered Nurse hours
This facility: 0.48
Florida average: 0.76
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.44
Florida average: 3.68
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.71 | 4.03 | 3.95 | bottom 34% in Florida; bottom 47% in the U.S. |
| Registered Nurse hours | 0.48 | 0.76 | 0.69 | bottom 20% in Florida; bottom 35% in the U.S. |
| Weekend total nurse staffing | 3.44 | 3.68 | 3.50 | bottom 39% in Florida; top 45% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.33 | 0.53 | 0.48 | bottom 27% in Florida; bottom 38% in the U.S. |
| Total nursing staff turnover (%) | 54.9 | 41.4 | 45.8 | bottom 17% in Florida; bottom 25% in the U.S. |
| RN turnover (%) | 66.7 | 46.0 | 42.9 | bottom 16% in Florida; bottom 15% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.40, RN 0.44, weekend 3.15.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.40 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Vivo Healthcare Normandy. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Ab Marbec Realty Group | Organization | 5% or Greater Indirect Ownership Interest | 9% | 09/09/2022 |
| Cukier, Brocha | Individual | 5% or Greater Indirect Ownership Interest | 10% | 09/09/2022 |
| Gluck, Benjamin | Individual | 5% or Greater Indirect Ownership Interest | 5% | 09/09/2022 |
| Jacksonville 3 Normandy Opco Holdings LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 09/09/2022 |
| Jacobowitz, Judah | Individual | 5% or Greater Indirect Ownership Interest | 5% | 09/09/2022 |
| Jek Irrv Tr II | Organization | 5% or Greater Indirect Ownership Interest | 13% | 09/09/2022 |
| NMJ Irrv Tr II | Organization | 5% or Greater Indirect Ownership Interest | 13% | 09/09/2022 |
| Cukier, Josef | Individual | Corporate Officer | NOT APPLICABLE | 09/09/2022 |
| Elramady, Dalia | Individual | ADP of the SNF | NOT APPLICABLE | 09/09/2022 |
| Forvis Mazars LLP | Organization | ADP of the SNF | NOT APPLICABLE | 09/09/2022 |
| Friedland, Shalom | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/09/2022 |
| Friedland, Shalom | Individual | ADP of the SNF | NOT APPLICABLE | 09/09/2022 |
| Jacksonville 3 Propco Holdings LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 09/09/2022 |
| Jacksonville 3 Propco Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 09/09/2022 |
| Jakobovits, Nathan | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 06/19/2025 |
| Jek Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 09/09/2022 |
| Kagan, Jeffrey | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 06/19/2025 |
| Mabry III, Jack | Individual | ADP of the SNF | NOT APPLICABLE | 10/25/2022 |
| Normandy Propco LLC | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 09/09/2022 |
| Normandy Propco LLC | Organization | ADP of the SNF | NOT APPLICABLE | 09/09/2022 |
Showing 20 of 23 parties CMS has on file for this facility; 3 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Vivo Healthcare — 12 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Vivo Healthcare Orange Park — Orange Park, FL · overall 5/5
- Vivo Healthcare Sebring — Sebring, FL · overall 3/5
- Vivo Healthcare University — Jacksonville, FL · overall 4/5
- Vivo Healthcare Wauchula — Wauchula, FL · overall 2/5
- Vivo Healthcare Winter Haven — Winter Haven, FL · overall 1/5
- Vivo Healthcare St Petersburg — Saint Petersburg, FL · overall 1/5
- Vivo Healthcare Clewiston — Clewiston, FL · overall 2/5
- Vivo Healthcare Fort Pierce — Fort Pierce, FL · overall 3/5
Listed by state, then facility name — not a ranking. Showing 8 of the 11 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Florida midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 55% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 23 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 44 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Fouraker Hills Rehab and Nursing Center | 0.7 mi | Jacksonville, FL | ★★★☆☆ | 3/5 | |
| Westside Oaks Rehabilitation & Nursing Center | 2.8 mi | Jacksonville, FL | ★★☆☆☆ | 1/5 | abuseSFF |
| Cedar Hill Nursing and Rehab Center | 4.4 mi | Jacksonville, FL | ★★☆☆☆ | 2/5 | |
| Riverside Post Acute | 6.3 mi | Jacksonville, FL | ★★★☆☆ | 3/5 | |
| Park Ridge Nursing Center | 6.8 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Life Care Center at Wells Crossing | 8.4 mi | Orange Park, FL | ★★★★★ | 4/5 | |
| Jacksonville Rehabilitation and Nursing | 8.5 mi | Jacksonville, FL | ★★☆☆☆ | 2/5 | |
| Shands Jacksonville Medical Center | 8.7 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| North Bank Center for Rehabilitation and Healing | 8.8 mi | Jacksonville, FL | ★★★★★ | 4/5 | |
| Vivo Healthcare Orange Park | 8.8 mi | Orange Park, FL | ★★★★★ | 4/5 | |
| Orange Park Rehabilitation and Nursing Center | 9.0 mi | Orange Park, FL | ★★★★☆ | 4/5 | |
| Pavilion at Jacksonville, the | 9.1 mi | Jacksonville, FL | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Duval, FL — 34 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Vivo Healthcare Taylor — Jacksonville, FL · overall 5/5
- Vivo Healthcare University — Jacksonville, FL · overall 4/5
- Woodland Grove Healthcare & Rehabilitation Center — Jacksonville, FL · overall 5/5
- Avante Villa at Jacksonville Beach INC — Jacksonville Beach, FL · overall 3/5
- Aviata at Harts Harbor — Jacksonville, FL · overall 4/5
- Aviata at Jacksonville — Jacksonville, FL · overall 3/5
- Aviata at San Jose — Jacksonville, FL · overall 3/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 105684.
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