Westside Oaks Rehabilitation & Nursing Center
2061 Hyde Park Rd, Jacksonville, FL 32210 · Duval County · 180 certified beds · avg 172 residents/day · certified since Jan 1, 1979
Abuse citation flag (CMS)SFF Candidate
Part of chain: BENJAMIN LANDA (48 facilities, chain avg rating 3.4★)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, facility-wide · Apr 1, 2026 · F-0835 · triggered by a complaint
The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents.
Why it matters: Poor administration often shows up as understaffing, supply shortages, and care problems across the whole facility.
Severity (L): A life-threatening or extremely dangerous situation existed throughout the facility. The single most serious citation CMS can issue.
Corrected: Apr 23, 2026 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, facility-wide · Apr 1, 2026 · F-0867 · triggered by a complaint
The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
Why it matters: Without a working quality program, the same care problems tend to repeat instead of getting fixed.
Severity (L): A life-threatening or extremely dangerous situation existed throughout the facility. The single most serious citation CMS can issue.
Corrected: Apr 23, 2026 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Apr 1, 2026 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Apr 23, 2026 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Apr 1, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Apr 23, 2026 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Jul 2, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Aug 18, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Jul 2, 2025 · F-0610 · triggered by a complaint
The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Why it matters: When allegations aren't investigated, harm to residents can continue unchecked.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Aug 18, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Jul 2, 2025 · F-0835 · triggered by a complaint
The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents.
Why it matters: Poor administration often shows up as understaffing, supply shortages, and care problems across the whole facility.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Aug 18, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Jul 2, 2025 · F-0867 · triggered by a complaint
The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
Why it matters: Without a working quality program, the same care problems tend to repeat instead of getting fixed.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Aug 18, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (24)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 1, 2026 | ▲ L · Immediate jeopardy, facility-wide | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. · from a complaint |
| Apr 1, 2026 | ▲ L · Immediate jeopardy, facility-wide | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · from a complaint |
| Apr 1, 2026 | ▲ K · Immediate jeopardy, repeated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Apr 1, 2026 | ▲ K · Immediate jeopardy, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Apr 1, 2026 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Mar 5, 2026 | E · Potential for harm, repeated | The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services. |
| Mar 5, 2026 | E · Potential for harm, repeated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Mar 5, 2026 | E · Potential for harm, repeated | The facility has more than 120 beds but did not hire a qualified full-time social worker as required. |
| Mar 5, 2026 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Mar 5, 2026 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Mar 5, 2026 | D · Potential for harm, one-off | The facility's bedrooms did not give residents visual privacy — such as curtains or dividers — when privacy is needed. |
| Mar 5, 2026 | D · Potential for harm, one-off | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. |
| Mar 5, 2026 | D · Potential for harm, one-off | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. |
| Jul 2, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Jul 2, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Jul 2, 2025 | ▲ J · Immediate jeopardy, one-off | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. · from a complaint |
| Jul 2, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · from a complaint |
| Jul 2, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Jul 2, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Apr 18, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 18, 2024 | E · Potential for harm, repeated | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. |
| Apr 18, 2024 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Apr 18, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Jun 9, 2022 | D · Potential for harm, one-off | The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (4 → 8).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 1 | 0 | D |
| 2024 | 4 | 0 | F |
| 2025 | 6 | 4 | J ▲ |
| 2026 | 13 | 4 | L ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $96,892.
| Date | Type | Amount / length |
|---|---|---|
| Jul 2, 2025 | Fine | $96,892 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.02 | 4.03 | 3.95 | top 37% in Florida; top 39% in the U.S. |
| Registered Nurse hours | 0.55 | 0.76 | 0.69 | bottom 30% in Florida; bottom 45% in the U.S. |
| Weekend total nurse staffing | 3.71 | 3.68 | 3.50 | top 35% in Florida; top 33% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.25 | 0.53 | 0.48 | bottom 11% in Florida; bottom 21% in the U.S. |
| Total nursing staff turnover (%) | 49.1 | 41.4 | 45.8 | bottom 29% in Florida; bottom 39% in the U.S. |
| RN turnover (%) | 66.7 | 46.0 | 42.9 | bottom 16% in Florida; bottom 15% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.27, RN 0.45, weekend 3.01. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Apja Opco LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/07/2022 |
| Flnho Capital Group LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/07/2022 |
| Gpja Opco LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/07/2022 |
| Jacksonville 4 Member Opco LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/07/2022 |
| Jacksonville 4 Opco Partners LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/07/2022 |
| Jacksonville Rehabilitation and Nursing Member LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 10/07/2022 |
| Jflnho Capital Group, LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/07/2022 |
| Landa, Judy | Individual | 5% or Greater Indirect Ownership Interest | — | 10/07/2022 |
| Lowy, Shlomo | Individual | 5% or Greater Indirect Ownership Interest | — | 10/07/2022 |
| Mkja Opco LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/07/2022 |
| Platschek, Alexander | Individual | 5% or Greater Indirect Ownership Interest | — | 10/07/2022 |
| Rpja Opco LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/07/2022 |
| Slja Opco LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/07/2022 |
| ZBL-18 LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 10/07/2022 |
| Brecher, Hal | Individual | Corporate Officer | NOT APPLICABLE | 10/07/2022 |
| Harvey, Dewayne | Individual | W-2 Managing Employee | NOT APPLICABLE | 10/07/2022 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What were the findings behind this administration citation, and what has leadership changed since?"
- "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Fouraker Hills Rehab and Nursing Center | 2.2 mi | Jacksonville, FL | ★★★☆☆ | 3/5 | |
| Cedar Hill Nursing and Rehab Center | 2.6 mi | Jacksonville, FL | ★★☆☆☆ | 2/5 | |
| Vivo Healthcare Normandy | 2.8 mi | Jacksonville, FL | ★★★★☆ | 3/5 | |
| Riverside Post Acute | 4.0 mi | Jacksonville, FL | ★★★☆☆ | 3/5 | |
| Park Ridge Nursing Center | 4.6 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| North Bank Center for Rehabilitation and Healing | 6.5 mi | Jacksonville, FL | ★★★★★ | 4/5 | |
| Shands Jacksonville Medical Center | 6.7 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Life Care Center at Wells Crossing | 6.8 mi | Orange Park, FL | ★★★★★ | 4/5 | |
| Vivo Healthcare Orange Park | 6.9 mi | Orange Park, FL | ★★★★★ | 4/5 | |
| Jacksonville Rehabilitation and Nursing | 7.2 mi | Jacksonville, FL | ★★☆☆☆ | 2/5 | |
| Vivo Healthcare Taylor | 7.6 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Orange Park Rehabilitation and Nursing Center | 7.8 mi | Orange Park, FL | ★★★★☆ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 105287.