Woodland Grove Healthcare & Rehabilitation Center

Name: Woodland Grove Healthcare & Rehabilitation Center
Address: 4325 SOUTHPOINT BOULEVARD, Jacksonville, FL, 32216, US
Telephone: 9042457620

4325 Southpoint Boulevard, Jacksonville, FL 32216 · Duval County · 120 certified beds · avg 110 residents/day · certified since Feb 20, 2004

Part of chain: GOLD FL TRUST II (36 facilities, chain avg rating 3.4★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.79

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (5)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 16, 2023	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Mar 16, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Mar 16, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jul 22, 2021	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jul 22, 2021	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2021	2	0	E
2023	3	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.79	4.03	3.95	bottom 42% in Florida; top 49% in the U.S.
Registered Nurse hours	0.68	0.76	0.69	top 48% in Florida; top 38% in the U.S.
Weekend total nurse staffing	3.38	3.68	3.50	bottom 31% in Florida; top 48% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.60	0.53	0.48	top 30% in Florida; top 23% in the U.S.
Total nursing staff turnover (%)	47.9	41.4	45.8	bottom 33% in Florida; bottom 42% in the U.S.
RN turnover (%)	50.0	46.0	42.9	bottom 44% in Florida; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.60, RN 0.65, weekend 3.21. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 2/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
FL Master Opco Holdco LLC	Organization	5% or Greater Indirect Ownership Interest	100%	07/27/2022
Woodland Grove SNF Holdco LLC	Organization	5% or Greater Direct Ownership Interest	100%	03/23/2022
Shelby, Jack	Individual	Corporate Officer	NOT APPLICABLE	07/27/2022
Stover, Patricia	Individual	W-2 Managing Employee	NOT APPLICABLE	07/27/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"How do you keep residents' medical records accurate, complete, and secure?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Aviata at Jacksonville	0.3 mi	Jacksonville, FL	★★★☆☆	3/5
Life Care Center of Jacksonville	0.8 mi	Jacksonville, FL	★★★★★	5/5
Riverwood Center	1.4 mi	Jacksonville, FL	★★☆☆☆	2/5
Palm Garden of Jacksonville	1.5 mi	Jacksonville, FL	★★★☆☆	3/5
Regents Park of Jacksonville	1.8 mi	Jacksonville, FL	★★★★☆	4/5
Vivo Healthcare Taylor	2.1 mi	Jacksonville, FL	★★★★★	5/5
Vivo Healthcare University	2.6 mi	Jacksonville, FL	★★★★☆	3/5
University Crossing	2.7 mi	Jacksonville, FL	★★★★☆	4/5
Aviata at San Jose	3.5 mi	Jacksonville, FL	★★★☆☆	3/5
First Coast Health and Rehabilitation Center	4.8 mi	Jacksonville, FL	★★★★☆	4/5
Terrace of Jacksonville, the	5.1 mi	Jacksonville, FL	★★★★★	4/5
Dolphin Pointe Health Care Center	5.3 mi	Jacksonville, FL	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Jacksonville →

Facility data as of CMS processing date 2026-08-01. CCN 106058.

The Care File

Visit checklist — Woodland Grove Healthcare & Rehabilitation Center

4325 Southpoint Boulevard, Jacksonville, FL 32216 · 9042457620

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 106058 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)