Pavilion at Jacksonville, the
1771 Edgewood Ave W, Jacksonville, FL 32218 · Duval County · 60 certified beds · avg 57 residents/day · certified since Aug 1, 1993
Part of chain: THE PAVILION GROUP (6 facilities, chain avg rating 2.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (11)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 12, 2026 | F · Potential for harm, facility-wide | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Mar 12, 2026 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 12, 2026 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Mar 12, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| May 2, 2024 | F · Potential for harm, facility-wide | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. |
| May 2, 2024 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| May 2, 2024 | D · Potential for harm, one-off | The facility did not employ enough qualified food and nutrition staff, including a qualified dietician, to properly run its food service. |
| May 2, 2024 | D · Potential for harm, one-off | When a resident had a planned discharge, the facility did not make sure the necessary information was communicated to the resident and to the doctors or facility taking over their care. · from a complaint |
| May 12, 2022 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| May 12, 2022 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| May 12, 2022 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 3 | 0 | F |
| 2024 | 4 | 0 | F |
| 2026 | 4 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.88 | 4.03 | 3.95 | bottom 50% in Florida; top 45% in the U.S. |
| Registered Nurse hours | 0.59 | 0.76 | 0.69 | bottom 37% in Florida; top 50% in the U.S. |
| Weekend total nurse staffing | 3.68 | 3.68 | 3.50 | top 38% in Florida; top 34% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.36 | 0.53 | 0.48 | bottom 33% in Florida; bottom 45% in the U.S. |
| Total nursing staff turnover (%) | 55.4 | 41.4 | 45.8 | bottom 16% in Florida; bottom 24% in the U.S. |
| RN turnover (%) | 50.0 | 46.0 | 42.9 | bottom 44% in Florida; bottom 39% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.35, RN 0.51, weekend 3.18. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Birnbaum, Ezra | Individual | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| FTK Capital LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| Hirsch, Shaye | Individual | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| Inzelbuch, Azriel | Individual | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| Moerman, Rafael | Individual | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| NPNH1 LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| Pavilion Holdings LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 03/03/2021 |
| SHS Keren LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| Singer, Simon | Individual | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2021 |
| Fasten Halberstam LLP | Organization | ADP of the SNF | NOT APPLICABLE | 05/28/2021 |
| FTK Capital LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/01/2021 |
| Inzelbuch, Azriel | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2021 |
| Krieser, Akiva | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
| Lewis, Joseph | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/26/2024 |
| Lewis, Joseph | Individual | ADP of the SNF | NOT APPLICABLE | 02/26/2024 |
| Moerman, Rafael | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
| Moerman, Rafael | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2021 |
| NPNH1 LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/01/2021 |
| Pavilion Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/03/2021 |
| Pavilion Management Group LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/28/2021 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who reviews your menus, and can I see this week's menu and join my family member for a meal?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "Do you have a qualified dietician on staff, and how involved are they in each resident's nutrition plan?"
- "What exactly do you hand off to the next provider when a resident is discharged, and how do you confirm they received it?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Jacksonville Rehabilitation and Nursing | 1.1 mi | Jacksonville, FL | ★★☆☆☆ | 2/5 | |
| Shands Jacksonville Medical Center | 3.1 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Jacksonville Nursing and Rehab Center | 4.0 mi | Jacksonville, FL | ★★★★★ | 4/5 | |
| North Bank Center for Rehabilitation and Healing | 4.4 mi | Jacksonville, FL | ★★★★★ | 4/5 | |
| Aviata at Harts Harbor | 4.5 mi | Jacksonville, FL | ★★★★☆ | 3/5 | |
| Park Ridge Nursing Center | 4.7 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Lakeside Center for Rehabilitation and Healing | 4.7 mi | Jacksonville, FL | ★★★★☆ | 4/5 | |
| Riverside Post Acute | 5.3 mi | Jacksonville, FL | ★★★☆☆ | 3/5 | |
| Dolphin Pointe Health Care Center | 7.5 mi | Jacksonville, FL | ★★★☆☆ | 3/5 | |
| River City Nursing and Rehab Center | 7.9 mi | Jacksonville, FL | ★★★★★ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 105826.