North Bank Center for Rehabilitation and Healing

Name: North Bank Center for Rehabilitation and Healing
Address: 333 E ASHLEY ST, Jacksonville, FL, 32202, US
Telephone: 9047985300

333 E Ashley St, Jacksonville, FL 32202 · Duval County · 120 certified beds · avg 104 residents/day · certified since Oct 15, 1993

Part of chain: SUMMIT CARE (22 facilities, chain avg rating 3.3★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.65

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Sep 25, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 25, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Sep 25, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Sep 25, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Sep 25, 2025	D · Potential for harm, one-off	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Oct 12, 2023	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Oct 12, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 12, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Oct 12, 2023	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Dec 9, 2021	F · Potential for harm, facility-wide	The facility did not have enough support staff to safely and effectively run its food and nutrition service.
Dec 9, 2021	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Dec 9, 2021	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 9, 2021	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Dec 9, 2021	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Dec 9, 2021	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (4 → 5).

Year	Citations	Worst severity that year
2021	6	F
2023	4	E
2025	5	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Florida avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.65	4.03	3.95	bottom 28% in Florida; bottom 44% in the U.S.
Registered Nurse hours	0.72	0.76	0.69	top 44% in Florida; top 35% in the U.S.
Weekend total nurse staffing	3.33	3.68	3.50	bottom 26% in Florida; bottom 49% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.59	0.53	0.48	top 31% in Florida; top 24% in the U.S.
Total nursing staff turnover (%)	45.9	41.4	45.8	bottom 39% in Florida; bottom 47% in the U.S.
RN turnover (%)	45.5	46.0	42.9	top 49% in Florida; bottom 43% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.62, RN 0.71, weekend 3.31. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 2/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Ashley Street SNF Intermediary Holdings LLC	Organization	5% or Greater Direct Ownership Interest	100%	09/30/2022
Ashley Street SNF Operations Holdings LLC	Organization	5% or Greater Indirect Ownership Interest	100%	09/30/2022
Ashley Street Opco Manager LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	09/30/2022
Blumenthal, Justin	Individual	W-2 Managing Employee	NOT APPLICABLE	03/20/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Shands Jacksonville Medical Center	1.3 mi	Jacksonville, FL	★★★★★	5/5
Park Ridge Nursing Center	1.9 mi	Jacksonville, FL	★★★★★	5/5
Riverside Post Acute	2.5 mi	Jacksonville, FL	★★★☆☆	3/5
Jacksonville Rehabilitation and Nursing	3.4 mi	Jacksonville, FL	★★☆☆☆	2/5
Vivo Healthcare University	4.2 mi	Jacksonville, FL	★★★★☆	3/5
University Crossing	4.2 mi	Jacksonville, FL	★★★★☆	4/5
Dolphin Pointe Health Care Center	4.3 mi	Jacksonville, FL	★★★☆☆	3/5
Pavilion at Jacksonville, the	4.4 mi	Jacksonville, FL	★★★★☆	3/5
First Coast Health and Rehabilitation Center	4.6 mi	Jacksonville, FL	★★★★☆	4/5
Palm Garden of Jacksonville	5.2 mi	Jacksonville, FL	★★★☆☆	3/5
Vivo Healthcare Taylor	5.3 mi	Jacksonville, FL	★★★★★	5/5
Riverwood Center	5.4 mi	Jacksonville, FL	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Jacksonville →

Facility data as of CMS processing date 2026-08-01. CCN 105834.

The Care File

Visit checklist — North Bank Center for Rehabilitation and Healing

333 E Ashley St, Jacksonville, FL 32202 · 9047985300

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do residents get dental care here — is there a dentist who visits, and how are appointments arranged?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 105834 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)