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Aviata at Harts Harbor
11565 Harts Rd, Jacksonville, FL 32218 (opens Google Maps) · Duval County · (904) 751-1834· 180 certified beds · avg 103 residents/day · certified since Mar 1, 1989 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: AVIATA HEALTH GROUP (50 facilities, chain avg rating 2.4★)
3/5
Health inspection rating (on-site)
inspected Apr 2, 2026
0
Serious findings on record
$0
Fines, last 3 years
4.01
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 25 inspection findings. Open the full record below to read every finding.
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. F-0584
The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. F-0604
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. F-0689
View all 25 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 2, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Apr 2, 2026 | D · Potential for more than minimal harm, isolated | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · F-0604 |
| Apr 2, 2026 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Apr 2, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Oct 22, 2025 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Oct 22, 2025 | D · Potential for more than minimal harm, isolated | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · from a complaint · F-0867 |
| Jun 27, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Jun 27, 2024 | E · Potential for more than minimal harm, pattern | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · F-0638 |
| Jun 27, 2024 | D · Potential for more than minimal harm, isolated | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558 |
| Jun 27, 2024 | D · Potential for more than minimal harm, isolated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. · F-0644 |
| Jun 27, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Jun 27, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Jun 27, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Jun 27, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the social services residents need — such as counseling, help with adjustment, or connecting to outside resources — to achieve the best possible quality of life. · F-0745 |
| Jun 27, 2024 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Jun 27, 2024 | D · Potential for more than minimal harm, isolated | The facility has more than 120 beds but did not hire a qualified full-time social worker as required. · F-0850 |
| Jun 27, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Jun 27, 2024 | D · Potential for more than minimal harm, isolated | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · F-0925 |
| Feb 29, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. · from a complaint · F-0921 |
| Sep 13, 2023 | E · Potential for more than minimal harm, pattern | The facility did not protect residents from misuse of their belongings or money — this is called misappropriation, and it includes theft or improper use of a resident's property or funds. · from a complaint · F-0602 |
| Jun 30, 2022 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. · F-0561 |
| Jun 30, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Jun 30, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Jun 30, 2022 | D · Potential for more than minimal harm, isolated | The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. · F-0791 |
| Jun 30, 2022 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (12 → 4).
All citationsSerious citations (G–L)
2022
All citations: 5
Serious citations (G–L): 0
2023
All citations: 1
Serious citations (G–L): 0
2024
All citations: 13
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 0
2026
All citations: 4
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 5 | 0 | D |
| 2023 | 1 | 0 | E |
| 2024 | 13 | 0 | E |
| 2025 | 2 | 0 | D |
| 2026 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityFlorida averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 4.01
Florida average: 4.03
U.S. average: 3.95
Registered Nurse hours
This facility: 0.41
Florida average: 0.76
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.73
Florida average: 3.68
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.01 | 4.03 | 3.95 | top 37% in Florida; top 39% in the U.S. |
| Registered Nurse hours | 0.41 | 0.76 | 0.69 | bottom 9% in Florida; bottom 23% in the U.S. |
| Weekend total nurse staffing | 3.73 | 3.68 | 3.50 | top 33% in Florida; top 32% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.22 | 0.53 | 0.48 | bottom 7% in Florida; bottom 16% in the U.S. |
| Total nursing staff turnover (%) | 33.0 | 41.4 | 45.8 | top 29% in Florida; top 20% in the U.S. |
| RN turnover (%) | 33.3 | 46.0 | 42.9 | top 25% in Florida; top 33% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.33, RN 0.34, weekend 3.10.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.33 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Aviata at Harts Harbor. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| 11565 Harts Road Holdco LLC | Organization | Indirect Ownership Interest | NOT APPLICABLE | 05/01/2025 |
| 11565 Harts Road Parent LLC | Organization | Direct Ownership Interest | NOT APPLICABLE | 05/01/2025 |
| Aspire Healthcare LLC | Organization | ADP of the SNF | NOT APPLICABLE | 05/01/2025 |
| Dagan, Amitai | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 07/01/2025 |
| Franklin, Heather | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2025 |
| Franklin, Heather | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2025 |
| Freund, Nochum | Individual | Corporate Officer | NOT APPLICABLE | 05/01/2025 |
| Freund, Nochum | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2025 |
| Goldberger, Abraham | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 06/29/2025 |
| Goldberger, Faigy | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 10/27/2025 |
| Herskowitz, Eliezer | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 06/29/2025 |
| Herskowitz, Yaakov | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 06/29/2025 |
| Innocent Simon, Joelle | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2025 |
| Innocent Simon, Joelle | Individual | ADP of the SNF | NOT APPLICABLE | 05/01/2025 |
| Travitsky, Aaron | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 06/29/2025 |
All 15 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Aviata Health Group — 50 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Aviata at Jacksonville — Jacksonville, FL · overall 3/5
- Aviata at Kissimmee Gardens — Kissimmee, FL · overall 5/5
- Aviata at Lake Mary — Lake Mary, FL · overall 4/5
- Aviata at Lakeside Oaks — Dunedin, FL · overall 2/5
- Aviata at North Fort Myers — N Ft Myers, FL · overall 3/5
- Aviata at Oakfield — Brandon, FL · overall 2/5
- Aviata at Orange Park — Orange Park, FL · overall 4/5
- Aviata at Palm Bay — Palm Bay, FL · overall 4/5
Listed by state, then facility name — not a ranking. Showing 8 of the 49 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "What is your policy on physical restraints, and what alternatives do you try first?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
- "How do you track that every resident's quarterly assessment happens on time?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 33% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 15 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 39 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Lakeside Center for Rehabilitation and Healing | 2.9 mi | Jacksonville, FL | ★★★★☆ | 4/5 | |
| River City Nursing and Rehab Center | 3.4 mi | Jacksonville, FL | ★★★★★ | 4/5 | |
| Jacksonville Nursing and Rehab Center | 3.5 mi | Jacksonville, FL | ★★★★★ | 4/5 | |
| Lanier Rehabilitation Center | 4.4 mi | Jacksonville, FL | ★★★☆☆ | 2/5 | |
| Pavilion at Jacksonville, the | 4.5 mi | Jacksonville, FL | ★★★★☆ | 3/5 | |
| Jacksonville Rehabilitation and Nursing | 5.4 mi | Jacksonville, FL | ★★☆☆☆ | 2/5 | |
| Shands Jacksonville Medical Center | 6.8 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| North Bank Center for Rehabilitation and Healing | 8.0 mi | Jacksonville, FL | ★★★★★ | 4/5 | |
| Park Ridge Nursing Center | 8.9 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Dolphin Pointe Health Care Center | 9.2 mi | Jacksonville, FL | ★★★☆☆ | 3/5 | |
| Riverside Post Acute | 9.6 mi | Jacksonville, FL | ★★★☆☆ | 3/5 | |
| First Coast Health and Rehabilitation Center | 9.8 mi | Jacksonville, FL | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Duval, FL — 34 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Aviata at Jacksonville — Jacksonville, FL · overall 3/5
- Aviata at San Jose — Jacksonville, FL · overall 3/5
- Bartram Crossing — Jacksonville, FL · overall 2/5abuse
- Cedar Hill Nursing and Rehab Center — Jacksonville, FL · overall 2/5
- Cypress Village — Jacksonville, FL · overall 5/5
- Fleet Landing — Atlantic Beach, FL · overall 5/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 105632.