Old Brownlee Community Care Center

Name: Old Brownlee Community Care Center
Address: 4680 OLD BROWNLEE RD, Bossier City, LA, 71111, US
Telephone: 3185535950

4680 Old Brownlee Rd, Bossier City, LA 71111 · Bossier County · 89 certified beds · avg 83 residents/day · certified since Jul 1, 1996

Part of chain: COMMCARE CORPORATION (14 facilities, chain avg rating 3.7★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.53

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (8)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 9, 2025	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jul 9, 2025	E · Potential for harm, repeated	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Jul 9, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jul 9, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 2, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Apr 24, 2024	E · Potential for harm, repeated	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Apr 24, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jul 19, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.

Inspection trend by year

Year	Citations	Worst severity that year
2023	1	D
2024	2	E
2025	5	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.53	4.04	3.95	top 4% in Louisiana; top 7% in the U.S.
Registered Nurse hours	0.33	0.32	0.69	top 30% in Louisiana; bottom 13% in the U.S.
Weekend total nurse staffing	4.54	3.45	3.50	top 7% in Louisiana; top 11% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.22	0.20	0.48	top 20% in Louisiana; bottom 15% in the U.S.
Total nursing staff turnover (%)	39.8	47.6	45.8	top 26% in Louisiana; top 36% in the U.S.
RN turnover (%)	0.0	41.6	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.78, RN 0.29, weekend 3.93. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Commcare Corporation	Organization	5% or Greater Direct Ownership Interest	100%	03/01/1994
Commcare Management Corporation	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2018
Gardner, George	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2018
Goux, Jon	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2018
Harvey Psarellis, Dawn	Individual	W-2 Managing Employee	NOT APPLICABLE	12/10/2020
Harvey Psarellis, Dawn	Individual	Corporate Officer	NOT APPLICABLE	10/10/2014
Hudson, Mary	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2018
Mangun, Garold	Individual	Corporate Director	NOT APPLICABLE	06/09/1997
Prechter, Patricia	Individual	Corporate Director	NOT APPLICABLE	03/01/2018
Tucker, James	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Cypress Point Nursing & Rehabilitation Center	0.7 mi	Bossier City, LA	★★★★☆	4/5
Adira Medical Resort	1.4 mi	Bossier City, LA	★☆☆☆☆	2/5
Heritage Manor Health & Rehab	3.6 mi	Bossier City, LA	★☆☆☆☆	1/5
Pilgrim Manor Skilled Nursing and Rehabilitation	4.4 mi	Bossier City, LA	★☆☆☆☆	1/5	abuse
Highland Place Rehab and Nursing Center	7.2 mi	Shreveport, LA	★☆☆☆☆	1/5
Harmony House Nursing and Rehabilitation Center, I	7.5 mi	Shreveport, LA	★★★★☆	5/5
Northwest Louisiana Veterans Home	7.6 mi	Bossier City, LA	★★★★☆	5/5
Southern Oaks Nursing & Rehabilitation Center	8.2 mi	Shreveport, LA	★★★☆☆	2/5
Magnolia Manor Nursing and Rehab Ctr, LLC	8.5 mi	Shreveport, LA	★★★☆☆	3/5
Claiborne Healthcare Center	8.6 mi	Shreveport, LA	★☆☆☆☆	1/5
Progressive Care Center	8.6 mi	Shreveport, LA	★★★☆☆	4/5
Shreveport Manor Skilled Nursing & Rehabilitation	8.6 mi	Shreveport, LA	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Bossier City →

Facility data as of CMS processing date 2026-08-01. CCN 195363.

The Care File

Visit checklist — Old Brownlee Community Care Center

4680 Old Brownlee Rd, Bossier City, LA 71111 · 3185535950

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195363 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)