Shreveport Manor Skilled Nursing & Rehabilitation

Name: Shreveport Manor Skilled Nursing & Rehabilitation
Address: 3302 MANSFIELD ROAD, Shreveport, LA, 71103, US
Telephone: 3182229482

3302 Mansfield Road, Shreveport, LA 71103 · Caddo County · 127 certified beds · avg 68 residents/day · certified since Jan 30, 2001

Part of chain: PRIORITY MANAGEMENT (38 facilities, chain avg rating 2.9★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

2.59

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (24)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 1, 2026	E · Potential for harm, repeated	The facility did not observe each nurse aide's job performance or provide regular training as required. · from a complaint
Aug 27, 2025	E · Potential for harm, repeated	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Aug 27, 2025	E · Potential for harm, repeated	The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts.
Aug 27, 2025	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Aug 27, 2025	E · Potential for harm, repeated	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Aug 27, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 27, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 27, 2025	D · Potential for harm, one-off	The facility did not post the names, addresses, and phone numbers of state agencies and advocacy groups, along with a notice that residents may file complaints with the state survey agency.
Aug 27, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Apr 9, 2025	E · Potential for harm, repeated	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint
Apr 9, 2025	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · from a complaint
Apr 9, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Jul 30, 2024	E · Potential for harm, repeated	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Jul 30, 2024	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jul 30, 2024	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jul 30, 2024	E · Potential for harm, repeated	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records.
Jul 30, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Jul 30, 2024	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Jul 30, 2024	D · Potential for harm, one-off	The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman.
Jul 30, 2024	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Jul 1, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
May 9, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
May 9, 2024	D · Potential for harm, one-off	The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · from a complaint
May 9, 2024	D · Potential for harm, one-off	The facility was not properly licensed, or did not operate in compliance with federal, state, and local laws, regulations, and accepted professional standards. · from a complaint

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (8 → 8).

Year	Citations	Worst severity that year
2024	12	E
2025	11	E
2026	1	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	2.59	4.04	3.95	bottom 2% in Louisiana; bottom 5% in the U.S.
Registered Nurse hours	0.22	0.32	0.69	bottom 34% in Louisiana; bottom 3% in the U.S.
Weekend total nurse staffing	2.19	3.45	3.50	bottom 1% in Louisiana; bottom 3% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.23	0.20	0.48	top 16% in Louisiana; bottom 18% in the U.S.
Total nursing staff turnover (%)	61.8	47.6	45.8	bottom 14% in Louisiana; bottom 14% in the U.S.
RN turnover (%)	0.0	41.6	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 2.76, RN 0.23, weekend 2.33. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 3/5

Who owns this facility

For profit - Partnership

Owner / manager	Type	Role	Stake	Since
Bauder, William	Individual	Indirect Ownership Interest	NOT APPLICABLE	04/01/2019
Boulware, Douglas	Individual	Indirect Ownership Interest	NOT APPLICABLE	04/01/2019
Boulware, Steven	Individual	Indirect Ownership Interest	NOT APPLICABLE	04/01/2019
SDB Holdings	Organization	5% or Greater Direct Ownership Interest	100%	04/01/2019
Bass, Pat	Individual	ADP of the SNF	NOT APPLICABLE	04/18/2025
Bauder, William	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2019
Boulware, Steven	Individual	Operational/Managerial Control	NOT APPLICABLE	04/01/2019
Priority Management Group, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	04/01/2019
Priority Management Group, LLC	Organization	ADP of the SNF	NOT APPLICABLE	05/27/2025
Starr, Christina	Individual	ADP of the SNF	NOT APPLICABLE	10/31/2022
Williams, James	Individual	ADP of the SNF	NOT APPLICABLE	04/18/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How often do you evaluate your nurse aides and what ongoing training do they receive?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"How do you manage residents' personal funds, and how often do families receive an accounting?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Where do you post the contact information for the state agency and the ombudsman, in case we ever need to file a complaint?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Roseview Nursing and Rehabilitation Center	0.1 mi	Shreveport, LA	★★☆☆☆	2/5	abuse
Progressive Care Center	0.3 mi	Shreveport, LA	★★★☆☆	4/5
Willis-Knighton Extended Care Center	0.3 mi	Shreveport, LA	★★★★☆	5/5
Claiborne Healthcare Center	0.7 mi	Shreveport, LA	★☆☆☆☆	1/5
Magnolia Manor Nursing and Rehab Ctr, LLC	0.8 mi	Shreveport, LA	★★★☆☆	3/5
Harmony House Nursing and Rehabilitation Center, I	1.1 mi	Shreveport, LA	★★★★☆	5/5
Highland Place Rehab and Nursing Center	2.0 mi	Shreveport, LA	★☆☆☆☆	1/5
Southern Oaks Nursing & Rehabilitation Center	2.0 mi	Shreveport, LA	★★★☆☆	2/5
Pierremont Healthcare Center	2.5 mi	Shreveport, LA	★☆☆☆☆	1/5
Booker T. Washington Skilled Nursing and Rehabilit	3.4 mi	Shreveport, LA	★★☆☆☆	4/5
Spring Lake Skilled Nursing and Rehabilitation	4.4 mi	Shreveport, LA	★★★★★	4/5
Garden Park Nursing & Rehab Ctr, LLC	4.5 mi	Shreveport, LA	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Shreveport →

Facility data as of CMS processing date 2026-08-01. CCN 195515.

The Care File

Visit checklist — Shreveport Manor Skilled Nursing & Rehabilitation

3302 Mansfield Road, Shreveport, LA 71103 · 3182229482

Health inspection rating 2/5 · CMS overall 1/5· Fines (3y): $0

Questions for the administrator:

☐ "How often do you evaluate your nurse aides and what ongoing training do they receive?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "How do you manage residents' personal funds, and how often do families receive an accounting?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Where do you post the contact information for the state agency and the ombudsman, in case we ever need to file a complaint?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195515 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)