Ridgecrest Community Care Center

Name: Ridgecrest Community Care Center
Address: 1616 Wellerman Road, West Monroe, LA, 71291, US
Telephone: 3183872577

1616 Wellerman Road, West Monroe, LA 71291 · Ouachita County · 112 certified beds · avg 102 residents/day · certified since Oct 1, 2001

Part of chain: COMMCARE CORPORATION (14 facilities, chain avg rating 3.7★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.67

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (14)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 3, 2026	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 3, 2026	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Apr 2, 2025	E · Potential for harm, repeated	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Apr 2, 2025	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 2, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 2, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Apr 2, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 6, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Aug 6, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Mar 20, 2024	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Mar 20, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Mar 20, 2024	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Mar 20, 2024	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Feb 7, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (5 → 2).

Year	Citations	Worst severity that year
2024	7	E
2025	5	E
2026	2	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.67	4.04	3.95	top 18% in Louisiana; top 19% in the U.S.
Registered Nurse hours	0.58	0.32	0.69	top 4% in Louisiana; bottom 50% in the U.S.
Weekend total nurse staffing	3.88	3.45	3.50	top 21% in Louisiana; top 27% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.29	0.20	0.48	top 10% in Louisiana; bottom 30% in the U.S.
Total nursing staff turnover (%)	38.7	47.6	45.8	top 23% in Louisiana; top 33% in the U.S.
RN turnover (%)	12.5	41.6	42.9	top 9% in Louisiana; top 6% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.32, RN 0.54, weekend 3.58. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Commcare Corporation	Organization	5% or Greater Direct Ownership Interest	100%	03/01/1994
Commcare Management Corporation	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2018
Ford, Michael	Individual	Corporate Director	NOT APPLICABLE	01/01/2021
Gardner, George	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2018
Harvey Psarellis, Dawn	Individual	Corporate Officer	NOT APPLICABLE	10/10/2014
Hudson, Mary	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2018
Lundberg, Alec	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2022
Mangun, Garold	Individual	Corporate Director	NOT APPLICABLE	06/09/1997
Mangun, Garold	Individual	Corporate Officer	NOT APPLICABLE	07/01/2022
Plaisance, Wayne	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Prechter, Patricia	Individual	W-2 Managing Employee	NOT APPLICABLE	07/01/2022
Prechter, Patricia	Individual	Corporate Director	NOT APPLICABLE	03/01/2018
Prechter, Patricia	Individual	Corporate Officer	NOT APPLICABLE	07/01/2023
Tucker, James	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Landmark Nursing & Rehabilitation Ctr of West Mon	0.1 mi	West Monroe, LA	★★☆☆☆	3/5
The Oaks	2.7 mi	Monroe, LA	★★☆☆☆	3/5
Mary Goss Nursing Home	5.0 mi	Monroe, LA	★★☆☆☆	2/5
St Joseph Skilled Nursing and Rehabilitation	5.1 mi	Monroe, LA	★☆☆☆☆	1/5
Delta Grande Skilled Nursing and Rehabilitation	5.8 mi	Monroe, LA	★★★☆☆	4/5
Guest House Nursing and Rehabilitation	6.0 mi	West Monroe, LA	★☆☆☆☆	2/5
Avalon Place	6.7 mi	Monroe, LA	★★☆☆☆	3/5
Ouachita Healthcare and Rehabilitation Center	8.3 mi	Monroe, LA	★★☆☆☆	3/5
Northeast la War Veterans Home	17.6 mi	Monroe, LA	★★★★★	5/5

Compare this facility with the 3 closest →

All facilities in West Monroe →

Facility data as of CMS processing date 2026-08-01. CCN 195528.

The Care File

Visit checklist — Ridgecrest Community Care Center

1616 Wellerman Road, West Monroe, LA 71291 · 3183872577

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195528 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)