Trinity Trace Community Care Center

Name: Trinity Trace Community Care Center
Address: 612 HOLY TRINITY DRIVE, Covington, LA, 70433, US
Telephone: 9856435630

612 Holy Trinity Drive, Covington, LA 70433 · St. Tammany County · 116 certified beds · avg 107 residents/day · certified since Dec 1, 1994

Part of chain: COMMCARE CORPORATION (14 facilities, chain avg rating 3.7★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.64

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (14)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 16, 2026	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Jun 16, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Dec 3, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Dec 3, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 3, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 15, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Feb 14, 2025	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint
Sep 25, 2024	E · Potential for harm, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Sep 25, 2024	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Sep 25, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Jul 31, 2024	D · Potential for harm, one-off	The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. · from a complaint
Aug 30, 2023	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Aug 30, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 4).

Year	Citations	Worst severity that year
2023	2	D
2024	4	E
2025	6	E
2026	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.64	4.04	3.95	top 18% in Louisiana; top 20% in the U.S.
Registered Nurse hours	0.27	0.32	0.69	top 49% in Louisiana; bottom 7% in the U.S.
Weekend total nurse staffing	3.70	3.45	3.50	top 30% in Louisiana; top 33% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.15	0.20	0.48	top 48% in Louisiana; bottom 5% in the U.S.
Total nursing staff turnover (%)	51.3	47.6	45.8	bottom 35% in Louisiana; bottom 34% in the U.S.
RN turnover (%)	33.3	41.6	42.9	top 34% in Louisiana; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.19, RN 0.24, weekend 3.35. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Commcare Corporation	Organization	5% or Greater Direct Ownership Interest	100%	07/01/2008
Commcare Management Corporation	Organization	Operational/Managerial Control	NOT APPLICABLE	07/01/2018
Gardner, George	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2018
Goux, Jon	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2018
Harvey Psarellis, Dawn	Individual	Corporate Officer	NOT APPLICABLE	10/01/2014
Harvey Psarellis, Dawn	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2018
Hudson, Mary	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2018
Mangun, Garold	Individual	Corporate Director	NOT APPLICABLE	06/09/1997
Masson, Henry	Individual	Corporate Director	NOT APPLICABLE	12/24/1992
Masson, Henry	Individual	Corporate Officer	NOT APPLICABLE	07/01/1996
Prechter, Patricia	Individual	Corporate Director	NOT APPLICABLE	03/01/2018
Tucker, James	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Under what circumstances would you discharge or transfer a resident, and what notice and appeal rights would we have?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Pontchartrain Health Care Center	1.2 mi	Mandeville, LA	★☆☆☆☆	1/5	SFF
Heritage Manor of Mandeville	2.1 mi	Mandeville, LA	★★☆☆☆	3/5
Christwood	4.8 mi	Covington, LA	★★★★★	4/5
Forest Manor Nursing and Rehabilitation Center	5.3 mi	Covington, LA	★★★★☆	4/5
Lacombe Nursing Centre	10.5 mi	Lacombe, LA	★★☆☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Covington →

Facility data as of CMS processing date 2026-08-01. CCN 195302.

The Care File

Visit checklist — Trinity Trace Community Care Center

612 Holy Trinity Drive, Covington, LA 70433 · 9856435630

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Under what circumstances would you discharge or transfer a resident, and what notice and appeal rights would we have?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195302 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)