Magnolia Manor Nursing and Rehab Ctr, LLC
1411 Claiborne Avenue, Shreveport, LA 71103 · Caddo County · 98 certified beds · avg 89 residents/day · certified since Apr 1, 1997
Part of chain: CENTRAL MANAGEMENT COMPANY (21 facilities, chain avg rating 2.6★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Apr 3, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 21, 2025 (Past Non-Compliance)
▲ Actual harm, one-off · Jul 25, 2024 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jul 11, 2024 (Past Non-Compliance)
▲ Actual harm, one-off · Sep 5, 2023 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Sep 26, 2023 (Deficient, Provider has date of correction)
All citations in the current public record (13)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 30, 2026 | D · Potential for harm, one-off | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · from a complaint |
| Mar 4, 2026 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Mar 4, 2026 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Mar 4, 2026 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Mar 4, 2026 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Feb 12, 2026 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Apr 3, 2025 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Apr 3, 2025 | E · Potential for harm, repeated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint |
| Apr 3, 2025 | E · Potential for harm, repeated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Dec 4, 2024 | E · Potential for harm, repeated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| Dec 4, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Jul 25, 2024 | ▲ G · Actual harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Sep 5, 2023 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (2 → 4).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 1 | G ▲ |
| 2024 | 3 | 1 | G ▲ |
| 2025 | 3 | 1 | G ▲ |
| 2026 | 6 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
3 fines totaling $36,566.
| Date | Type | Amount / length |
|---|---|---|
| Apr 3, 2025 | Fine | $9,110 |
| Jul 25, 2024 | Fine | $8,824 |
| Sep 5, 2023 | Fine | $18,632 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.47 | 4.04 | 3.95 | top 25% in Louisiana; top 24% in the U.S. |
| Registered Nurse hours | 0.35 | 0.32 | 0.69 | top 24% in Louisiana; bottom 16% in the U.S. |
| Weekend total nurse staffing | 3.92 | 3.45 | 3.50 | top 19% in Louisiana; top 25% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.15 | 0.20 | 0.48 | top 47% in Louisiana; bottom 5% in the U.S. |
| Total nursing staff turnover (%) | 29.6 | 47.6 | 45.8 | top 8% in Louisiana; top 14% in the U.S. |
| RN turnover (%) | 0.0 | 41.6 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.57, RN 0.28, weekend 3.13. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Kisatchie Health, LLC | Organization | 5% or Greater Direct Ownership Interest | 76% | 12/24/1986 |
| Maumalanga, Holly | Individual | 5% or Greater Direct Ownership Interest | 6% | 03/31/2025 |
| Price, Teddy | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/24/1986 |
| Zimmerman, Freda | Individual | 5% or Greater Direct Ownership Interest | 8% | 03/31/2025 |
| Bolwahnn, Sheila | Individual | ADP of the SNF | NOT APPLICABLE | 12/01/2008 |
| Broussard, Kendall | Individual | ADP of the SNF | NOT APPLICABLE | 06/01/1996 |
| Cantrell, Jeffrey Lee | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2013 |
| Central Management Company, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/01/2016 |
| Central Management Company, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/03/2025 |
| Colvin, David | Individual | ADP of the SNF | NOT APPLICABLE | 04/03/2025 |
| Flint, Donnie | Individual | ADP of the SNF | NOT APPLICABLE | 03/26/2025 |
| Kisatchie Health, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 02/01/2001 |
| Maumalanga, Holly | Individual | ADP of the SNF | NOT APPLICABLE | 03/31/2025 |
| Price, Teddy | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/01/2025 |
| Price, Teddy | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/2025 |
| Rogers, Dawn | Individual | ADP of the SNF | NOT APPLICABLE | 03/01/1993 |
| Shelton, James | Individual | ADP of the SNF | NOT APPLICABLE | 07/23/1990 |
| Zimmerman, Freda | Individual | ADP of the SNF | NOT APPLICABLE | 03/31/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How is pest control handled here, and when was the last treatment or inspection?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Claiborne Healthcare Center | 0.1 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | |
| Roseview Nursing and Rehabilitation Center | 0.8 mi | Shreveport, LA | ★★☆☆☆ | 2/5 | abuse |
| Shreveport Manor Skilled Nursing & Rehabilitation | 0.8 mi | Shreveport, LA | ★☆☆☆☆ | 2/5 | |
| Progressive Care Center | 1.1 mi | Shreveport, LA | ★★★☆☆ | 4/5 | |
| Willis-Knighton Extended Care Center | 1.1 mi | Shreveport, LA | ★★★★☆ | 5/5 | |
| Harmony House Nursing and Rehabilitation Center, I | 1.3 mi | Shreveport, LA | ★★★★☆ | 5/5 | |
| Highland Place Rehab and Nursing Center | 1.5 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | |
| Pierremont Healthcare Center | 1.9 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | |
| Southern Oaks Nursing & Rehabilitation Center | 2.8 mi | Shreveport, LA | ★★★☆☆ | 2/5 | |
| Booker T. Washington Skilled Nursing and Rehabilit | 3.0 mi | Shreveport, LA | ★★☆☆☆ | 4/5 | |
| Spring Lake Skilled Nursing and Rehabilitation | 3.9 mi | Shreveport, LA | ★★★★★ | 4/5 | |
| Northwest Louisiana Veterans Home | 4.0 mi | Bossier City, LA | ★★★★☆ | 5/5 |
Compare this facility with the 3 closest →
All facilities in Shreveport →
Facility data as of CMS processing date 2026-08-01. CCN 195406.