How to file a complaint about care →
No fines or payment denials in the published 3-year window.
Northwest Louisiana Veterans Home
3130 Arthur Ray Teague Parkway, Bossier City, LA 71112 (opens Google Maps) · Bossier County · (318) 741-2763· 8 certified beds · avg 3 residents/day · certified since May 8, 2007 · Medicare only — not Medicaid certified
Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →
5/5
Health inspection rating (on-site)
inspected Apr 9, 2026
0
Serious findings on record
$0
Fines, last 3 years
—
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★★5/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 6 inspection findings. Open the full record below to read every finding.
The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. F-0552
The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. F-0578
The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. F-0605
View all 6 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 18, 2025 | E · Potential for more than minimal harm, pattern | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. · F-0552 |
| Jun 18, 2025 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Jun 18, 2025 | E · Potential for more than minimal harm, pattern | The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. · F-0605 |
| Jun 18, 2025 | E · Potential for more than minimal harm, pattern | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · F-0700 |
| Apr 11, 2024 | D · Potential for more than minimal harm, isolated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint · F-0580 |
| Apr 11, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint · F-0658 |
Inspection trend by year
All citationsSerious citations (G–L)
2024
All citations: 2
Serious citations (G–L): 0
2025
All citations: 4
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 2 | 0 | D |
| 2025 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityLouisiana averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: Not reported
Louisiana average: 4.04
U.S. average: 3.95
Registered Nurse hours
This facility: Not reported
Louisiana average: 0.32
U.S. average: 0.69
Weekend total nurse staffing
This facility: Not reported
Louisiana average: 3.45
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | — | 4.04 | 3.95 | — |
| Registered Nurse hours | — | 0.32 | 0.69 | — |
| Weekend total nurse staffing | — | 3.45 | 3.50 | — |
| Weekend RN hours (not acuity-adjusted) | — | 0.20 | 0.48 | — |
| Total nursing staff turnover (%) | — | 47.6 | 45.8 | — |
| RN turnover (%) | — | 41.6 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total —, RN —, weekend —.Comparing with Medicare Care Compare? Care Compare shows the raw figure (— here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: —/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 1/5 · long-stay residents: —/5 · short-stay residents: 1/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Northwest Louisiana Veterans Home. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Government - State
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Colvin, David | Individual | Contracted Managing Employee | NOT APPLICABLE | 01/01/2021 |
| Colvin, David | Individual | ADP of the SNF | NOT APPLICABLE | 12/26/2024 |
| Pepitone, Wesley | Individual | W-2 Managing Employee | NOT APPLICABLE | 08/01/2016 |
| Pepitone, Wesley | Individual | ADP of the SNF | NOT APPLICABLE | 12/26/2024 |
All 4 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you explain health changes and treatment options to residents and their families?"
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
- "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 29 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Riverview Care Center | 2.4 mi | Bossier City, LA | ★☆☆☆☆ | 2/5 | |
| Cornerstone Post Acute Care of Bossier | 2.4 mi | Bossier City, LA | ★★★★★ | 5/5 | |
| Colonial Oaks Skilled Nursing and Rehabilitation | 2.4 mi | Bossier City, LA | ★☆☆☆☆ | 1/5 | abuseSFF |
| Highland Place Rehab and Nursing Center | 3.0 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | |
| Pilgrim Manor Skilled Nursing and Rehabilitation | 3.2 mi | Bossier City, LA | ★☆☆☆☆ | 1/5 | abuse |
| Pierremont Healthcare Center | 4.0 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | |
| Magnolia Manor Nursing and Rehab Ctr, LLC | 4.0 mi | Shreveport, LA | ★★★☆☆ | 3/5 | |
| Heritage Manor Health & Rehab | 4.1 mi | Bossier City, LA | ★☆☆☆☆ | 1/5 | |
| Claiborne Healthcare Center | 4.1 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | |
| Harmony House Nursing and Rehabilitation Center, I | 4.4 mi | Shreveport, LA | ★★★★☆ | 5/5 | |
| Shreveport Manor Skilled Nursing & Rehabilitation | 4.8 mi | Shreveport, LA | ★☆☆☆☆ | 2/5 | |
| Roseview Nursing and Rehabilitation Center | 4.8 mi | Shreveport, LA | ★★☆☆☆ | 2/5 | abuse |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Bossier, LA — 9 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Old Brownlee Community Care Center — Bossier City, LA · overall 5/5
- Adira Medical Resort — Bossier City, LA · overall 1/5
- Cypress Point Nursing & Rehabilitation Center — Bossier City, LA · overall 4/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 195623.