Cypress Point Nursing & Rehabilitation Center

Name: Cypress Point Nursing & Rehabilitation Center
Address: 4910 AIRLINE DRIVE, Bossier City, LA, 71111, US
Telephone: 3187472700

4910 Airline Drive, Bossier City, LA 71111 · Bossier County · 142 certified beds · avg 137 residents/day · certified since Dec 1, 1997

Part of chain: CENTRAL MANAGEMENT COMPANY (21 facilities, chain avg rating 2.6★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.85

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jul 30, 2025	F · Potential for harm, facility-wide	The facility did not post the names, addresses, and phone numbers of state agencies and advocacy groups, along with a notice that residents may file complaints with the state survey agency.
Jul 30, 2025	E · Potential for harm, repeated	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Jul 30, 2025	E · Potential for harm, repeated	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Jul 30, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jul 30, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jun 26, 2024	E · Potential for harm, repeated	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Jun 26, 2024	E · Potential for harm, repeated	The facility did not provide safe and appropriate pain management for a resident who needed it.
Jun 26, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Jun 29, 2023	E · Potential for harm, repeated	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 5).

Year	Citations	Worst severity that year
2023	1	E
2024	3	E
2025	5	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.85	4.04	3.95	bottom 42% in Louisiana; top 46% in the U.S.
Registered Nurse hours	0.52	0.32	0.69	top 6% in Louisiana; bottom 40% in the U.S.
Weekend total nurse staffing	3.38	3.45	3.50	bottom 47% in Louisiana; top 49% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.31	0.20	0.48	top 8% in Louisiana; bottom 34% in the U.S.
Total nursing staff turnover (%)	47.6	47.6	45.8	bottom 47% in Louisiana; bottom 43% in the U.S.
RN turnover (%)	36.8	41.6	42.9	top 43% in Louisiana; top 41% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.67, RN 0.49, weekend 3.22. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Kisatchie Health, LLC	Organization	5% or Greater Direct Ownership Interest	51%	06/01/1997
Maumalanga, Holly	Individual	5% or Greater Indirect Ownership Interest	6%	03/31/2025
Prico, INC	Organization	5% or Greater Direct Ownership Interest	49%	06/01/1997
Zimmerman, Freda	Individual	5% or Greater Indirect Ownership Interest	12%	03/31/2025
Bolwahnn, Sheila	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2008
Cantrell, Jeffrey Lee	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2013
Central Management Company, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/01/1997
Central Management Company, LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/01/1997
Hancock Whitney Bank	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	03/01/2023
Kisatchie Health, LLC	Organization	ADP of the SNF	NOT APPLICABLE	06/01/1997
Maumalanga, Holly	Individual	ADP of the SNF	NOT APPLICABLE	03/31/2025
Price, Teddy	Individual	Operational/Managerial Control	NOT APPLICABLE	03/01/2025
Price, Teddy	Individual	ADP of the SNF	NOT APPLICABLE	03/01/2025
Prico, INC	Organization	ADP of the SNF	NOT APPLICABLE	06/01/1997
Rogers, Dawn	Individual	ADP of the SNF	NOT APPLICABLE	12/01/1997
Shelton, James	Individual	ADP of the SNF	NOT APPLICABLE	12/01/1997
Zimmerman, Freda	Individual	ADP of the SNF	NOT APPLICABLE	03/31/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Where do you post the contact information for the state agency and the ombudsman, in case we ever need to file a complaint?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"How do you assess and manage residents' pain, especially for those who have trouble communicating?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Old Brownlee Community Care Center	0.7 mi	Bossier City, LA	★★★★★	4/5
Adira Medical Resort	0.8 mi	Bossier City, LA	★☆☆☆☆	2/5
Heritage Manor Health & Rehab	3.0 mi	Bossier City, LA	★☆☆☆☆	1/5
Pilgrim Manor Skilled Nursing and Rehabilitation	3.9 mi	Bossier City, LA	★☆☆☆☆	1/5	abuse
Highland Place Rehab and Nursing Center	6.8 mi	Shreveport, LA	★☆☆☆☆	1/5
Northwest Louisiana Veterans Home	7.0 mi	Bossier City, LA	★★★★☆	5/5
Harmony House Nursing and Rehabilitation Center, I	7.3 mi	Shreveport, LA	★★★★☆	5/5
Southern Oaks Nursing & Rehabilitation Center	8.1 mi	Shreveport, LA	★★★☆☆	2/5
Magnolia Manor Nursing and Rehab Ctr, LLC	8.2 mi	Shreveport, LA	★★★☆☆	3/5
Claiborne Healthcare Center	8.2 mi	Shreveport, LA	★☆☆☆☆	1/5
Shreveport Manor Skilled Nursing & Rehabilitation	8.4 mi	Shreveport, LA	★☆☆☆☆	2/5
Progressive Care Center	8.4 mi	Shreveport, LA	★★★☆☆	4/5

Compare this facility with the 3 closest →

All facilities in Bossier City →

Facility data as of CMS processing date 2026-08-01. CCN 195452.

The Care File

Visit checklist — Cypress Point Nursing & Rehabilitation Center

4910 Airline Drive, Bossier City, LA 71111 · 3187472700

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Where do you post the contact information for the state agency and the ombudsman, in case we ever need to file a complaint?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195452 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)