Our Lady of Wisdom Community Care Center

Name: Our Lady of Wisdom Community Care Center
Address: 5600 General Degaulle Dr, New Orleans, LA, 70131, US
Telephone: 5043945991

5600 General Degaulle Dr, New Orleans, LA 70131 · Orleans County · 138 certified beds · avg 130 residents/day · certified since Nov 17, 2000

Part of chain: COMMCARE CORPORATION (14 facilities, chain avg rating 3.7★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.29

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (14)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 17, 2026	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 17, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jun 25, 2025	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jun 25, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jun 25, 2025	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Apr 9, 2025	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Apr 9, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Apr 9, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Apr 9, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Feb 19, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Jun 27, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jun 27, 2024	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Jun 27, 2024	D · Potential for harm, one-off	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
May 22, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (3 → 2).

Year	Citations	Worst severity that year
2024	4	E
2025	8	E
2026	2	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.29	4.04	3.95	top 33% in Louisiana; top 29% in the U.S.
Registered Nurse hours	0.25	0.32	0.69	bottom 45% in Louisiana; bottom 5% in the U.S.
Weekend total nurse staffing	3.58	3.45	3.50	top 37% in Louisiana; top 39% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.12	0.20	0.48	bottom 30% in Louisiana; bottom 2% in the U.S.
Total nursing staff turnover (%)	51.8	47.6	45.8	bottom 33% in Louisiana; bottom 32% in the U.S.
RN turnover (%)	50.0	41.6	42.9	bottom 40% in Louisiana; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.24, RN 0.25, weekend 3.54. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Commcare Corporation	Organization	5% or Greater Direct Ownership Interest	100%	06/14/2023
Commcare Management Corporation	Organization	Operational/Managerial Control	NOT APPLICABLE	06/14/2023
Ford, Michael	Individual	Corporate Director	NOT APPLICABLE	01/01/2021
Gardner, George	Individual	Operational/Managerial Control	NOT APPLICABLE	06/14/2023
Harvey Psarellis, Dawn	Individual	Corporate Officer	NOT APPLICABLE	10/10/2014
Harvey Psarellis, Dawn	Individual	Operational/Managerial Control	NOT APPLICABLE	06/14/2023
Hudson, Mary	Individual	W-2 Managing Employee	NOT APPLICABLE	06/14/2023
Lundberg, Alec	Individual	W-2 Managing Employee	NOT APPLICABLE	06/14/2023
Mangun, Garold	Individual	Corporate Director	NOT APPLICABLE	06/09/1997
Mangun, Garold	Individual	Corporate Officer	NOT APPLICABLE	12/01/2021
Plaisance, Wayne	Individual	Corporate Director	NOT APPLICABLE	01/01/2022
Prechter, Patricia	Individual	W-2 Managing Employee	NOT APPLICABLE	06/14/2023
Prechter, Patricia	Individual	Corporate Director	NOT APPLICABLE	03/01/2018
Prechter, Patricia	Individual	Corporate Officer	NOT APPLICABLE	07/01/2021
Tucker, James	Individual	Operational/Managerial Control	NOT APPLICABLE	06/14/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Willow Wood at Woldenberg Village	1.4 mi	New Orleans, LA	★★★☆☆	3/5
Jo Ellen Smith Convalescent Center	1.9 mi	New Orleans, LA	★★★★☆	4/5
Bayside Healthcare Center	3.7 mi	Gretna, LA	★★★★☆	4/5
St Jude's Health & Wellness Center	5.9 mi	New Orleans, LA	★☆☆☆☆	1/5	abuse
Wynhoven Community Care Center	6.1 mi	Marrero, LA	★★★☆☆	2/5
Marrero Healthcare Center	6.8 mi	Marrero, LA	★★★★★	5/5
Lafon Nursing Facility of the Holy Family	7.1 mi	New Orleans, LA	★☆☆☆☆	2/5
St. Margaret's Daughters Home	7.3 mi	New Orleans, LA	★★☆☆☆	2/5
Covenant Home	7.5 mi	New Orleans, LA	★★★★☆	4/5
John J Hainkel Jr Home and Rehabilitation Center	7.8 mi	New Orleans, LA	★★★★★	5/5
Chateau de Notre Dame Community Care Center	7.8 mi	New Orleans, LA	★★☆☆☆	2/5
St Bernard Nursing & Rehab	7.9 mi	New Orleans, LA	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in New Orleans →

Facility data as of CMS processing date 2026-08-01. CCN 195509.

The Care File

Visit checklist — Our Lady of Wisdom Community Care Center

5600 General Degaulle Dr, New Orleans, LA 70131 · 5043945991

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195509 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)