Harmony House Nursing and Rehabilitation Center, I

Name: Harmony House Nursing and Rehabilitation Center, I
Address: 1825 LAUREL ST., Shreveport, LA, 71103, US
Telephone: 3184245251

1825 Laurel St., Shreveport, LA 71103 · Caddo County · 115 certified beds · avg 112 residents/day · certified since Apr 1, 1997

Part of chain: CENTRAL MANAGEMENT COMPANY (21 facilities, chain avg rating 2.6★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.55

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (9)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Oct 1, 2025	E · Potential for harm, repeated	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. · from a complaint
Oct 1, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 1, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Oct 1, 2025	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Oct 1, 2025	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Aug 2, 2023	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Aug 2, 2023	E · Potential for harm, repeated	The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
Aug 2, 2023	E · Potential for harm, repeated	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Aug 2, 2023	E · Potential for harm, repeated	The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2023	4	0	E
2025	5	0	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.55	4.04	3.95	top 21% in Louisiana; top 22% in the U.S.
Registered Nurse hours	0.47	0.32	0.69	top 9% in Louisiana; bottom 33% in the U.S.
Weekend total nurse staffing	4.06	3.45	3.50	top 14% in Louisiana; top 21% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.25	0.20	0.48	top 14% in Louisiana; bottom 21% in the U.S.
Total nursing staff turnover (%)	47.0	47.6	45.8	top 50% in Louisiana; bottom 44% in the U.S.
RN turnover (%)	33.3	41.6	42.9	top 34% in Louisiana; top 33% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.48, RN 0.36, weekend 3.10. Staffing rating: 4/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: —/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Freda Price Zimmerman 1997 Trust	Organization	5% or Greater Direct Ownership Interest	6%	07/01/1978
Jones, Heather	Individual	5% or Greater Direct Ownership Interest	6%	07/09/2018
Maumalanga, Holly	Individual	5% or Greater Direct Ownership Interest	17%	07/09/2018
Zimmerman, Freda	Individual	5% or Greater Direct Ownership Interest	11%	03/31/2025
Zimmerman, Heath	Individual	5% or Greater Direct Ownership Interest	6%	07/09/2018
Bolwahnn, Sheila	Individual	ADP of the SNF	NOT APPLICABLE	12/01/2008
Cantrell, Jeffrey Lee	Individual	ADP of the SNF	NOT APPLICABLE	10/01/2013
Central Management Company, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	03/01/2016
Central Management Company, LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/06/2025
Freda Price Zimmerman 1997 Trust	Organization	ADP of the SNF	NOT APPLICABLE	07/01/1978
Jones, Heather	Individual	ADP of the SNF	NOT APPLICABLE	07/09/2018
Maumalanga, Holly	Individual	ADP of the SNF	NOT APPLICABLE	07/09/2018
Price, Teddy	Individual	Operational/Managerial Control	NOT APPLICABLE	03/01/2025
Price, Teddy	Individual	ADP of the SNF	NOT APPLICABLE	03/01/2025
Rogers, Dawn	Individual	ADP of the SNF	NOT APPLICABLE	03/01/1993
Shelton, James	Individual	ADP of the SNF	NOT APPLICABLE	07/23/1990
Zimmerman, Freda	Individual	ADP of the SNF	NOT APPLICABLE	03/31/2025
Zimmerman, Heath	Individual	ADP of the SNF	NOT APPLICABLE	07/09/2018

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your policy on physical restraints, and what alternatives do you try first?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
"How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
"What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Shreveport Manor Skilled Nursing & Rehabilitation	1.1 mi	Shreveport, LA	★☆☆☆☆	2/5
Progressive Care Center	1.1 mi	Shreveport, LA	★★★☆☆	4/5
Willis-Knighton Extended Care Center	1.1 mi	Shreveport, LA	★★★★☆	5/5
Roseview Nursing and Rehabilitation Center	1.2 mi	Shreveport, LA	★★☆☆☆	2/5	abuse
Claiborne Healthcare Center	1.3 mi	Shreveport, LA	★☆☆☆☆	1/5
Magnolia Manor Nursing and Rehab Ctr, LLC	1.3 mi	Shreveport, LA	★★★☆☆	3/5
Highland Place Rehab and Nursing Center	1.4 mi	Shreveport, LA	★☆☆☆☆	1/5
Southern Oaks Nursing & Rehabilitation Center	1.9 mi	Shreveport, LA	★★★☆☆	2/5
Pierremont Healthcare Center	3.2 mi	Shreveport, LA	★☆☆☆☆	1/5
Pilgrim Manor Skilled Nursing and Rehabilitation	4.3 mi	Bossier City, LA	★☆☆☆☆	1/5	abuse

Compare this facility with the 3 closest →

All facilities in Shreveport →

Facility data as of CMS processing date 2026-08-01. CCN 195404.

The Care File

Visit checklist — Harmony House Nursing and Rehabilitation Center, I

1825 Laurel St., Shreveport, LA 71103 · 3184245251

Health inspection rating 5/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
☐ "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
☐ "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195404 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)