Colonial Oaks Skilled Nursing and Rehabilitation
4921 Medical Drive, Bossier City, LA 71112 · Bossier County · 120 certified beds · avg 86 residents/day · certified since Sep 24, 2004
Abuse citation flag (CMS)SFF Candidate
Part of chain: PRIORITY MANAGEMENT (38 facilities, chain avg rating 2.9★)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, repeated · Jun 5, 2025 · F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Jul 6, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Jun 5, 2025 · F-0697
The facility did not provide safe and appropriate pain management for a resident who needed it.
Why it matters: Untreated pain causes needless suffering and can lead to depression, poor sleep, and declining health.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Jul 6, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, repeated · Jun 5, 2025 · F-0835
The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents.
Why it matters: Poor administration often shows up as understaffing, supply shortages, and care problems across the whole facility.
Severity (K): A life-threatening or extremely dangerous situation affected several residents. Among the most serious findings an inspection can produce.
Corrected: Jul 6, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (21)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 5, 2025 | ▲ K · Immediate jeopardy, repeated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. |
| Jun 5, 2025 | ▲ K · Immediate jeopardy, repeated | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Jun 5, 2025 | ▲ K · Immediate jeopardy, repeated | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. |
| Jun 5, 2025 | E · Potential for harm, repeated | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Jun 5, 2025 | E · Potential for harm, repeated | The facility did not properly hold, secure, and manage residents' personal money that was deposited with it for safekeeping. Facilities holding residents' funds must keep careful, honest accounts. |
| Jun 5, 2025 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Jun 5, 2025 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Jun 5, 2025 | E · Potential for harm, repeated | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. |
| Jun 5, 2025 | E · Potential for harm, repeated | The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. |
| Jun 5, 2025 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Jun 5, 2025 | D · Potential for harm, one-off | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Jun 5, 2025 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Dec 11, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Dec 11, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Jun 26, 2024 | E · Potential for harm, repeated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Apr 23, 2024 | F · Potential for harm, facility-wide | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. |
| Apr 23, 2024 | E · Potential for harm, repeated | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. |
| Apr 23, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| May 24, 2023 | E · Potential for harm, repeated | The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. |
| May 24, 2023 | D · Potential for harm, one-off | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| May 24, 2023 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (3 → 12).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | E |
| 2024 | 6 | 0 | F |
| 2025 | 12 | 3 | K ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $66,170.
| Date | Type | Amount / length |
|---|---|---|
| Jun 5, 2025 | Fine | $66,170 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 2.99 | 4.04 | 3.95 | bottom 8% in Louisiana; bottom 13% in the U.S. |
| Registered Nurse hours | 0.10 | 0.32 | 0.69 | bottom 3% in Louisiana; bottom 1% in the U.S. |
| Weekend total nurse staffing | 2.69 | 3.45 | 3.50 | bottom 13% in Louisiana; bottom 16% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.13 | 0.20 | 0.48 | bottom 39% in Louisiana; bottom 3% in the U.S. |
| Total nursing staff turnover (%) | 72.5 | 47.6 | 45.8 | bottom 3% in Louisiana; bottom 4% in the U.S. |
| RN turnover (%) | 0.0 | 41.6 | 42.9 | — |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.23, RN 0.11, weekend 2.91. Staffing rating: 1/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 4/5 · short-stay residents: 1/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bauder, William | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2019 |
| Boulware, Douglas | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2019 |
| Boulware, Steven | Individual | Indirect Ownership Interest | NOT APPLICABLE | 04/01/2019 |
| SDB Holdings | Organization | 5% or Greater Direct Ownership Interest | 100% | 04/01/2019 |
| Boulware, Steven | Individual | Operational/Managerial Control | NOT APPLICABLE | 04/01/2019 |
| Colvin, David | Individual | ADP of the SNF | NOT APPLICABLE | 05/27/2025 |
| Copeland, Jamie | Individual | ADP of the SNF | NOT APPLICABLE | 04/16/2025 |
| Lewis, Rukiya | Individual | ADP of the SNF | NOT APPLICABLE | 09/19/2018 |
| Priority Management Group, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2019 |
| Priority Management Group, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 04/16/2025 |
| Progressive Rehab Solutions, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/01/2019 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "What were the findings behind this administration citation, and what has leadership changed since?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "How do you manage residents' personal funds, and how often do families receive an accounting?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "How do your actual daily staffing levels compare to what's reported on Medicare's Care Compare website?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Riverview Care Center | 0.1 mi | Bossier City, LA | ★☆☆☆☆ | 2/5 | |
| Cornerstone Post Acute Care of Bossier | 0.1 mi | Bossier City, LA | ★★★★★ | 5/5 | |
| Northwest Louisiana Veterans Home | 2.4 mi | Bossier City, LA | ★★★★☆ | 5/5 | |
| Heritage Manor of Stratmore Nursing & Rehab Ctr | 3.7 mi | Shreveport, LA | ★★★★☆ | 4/5 | |
| Pierremont Healthcare Center | 4.5 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | |
| Live Oak | 4.8 mi | Shreveport, LA | ★★★★☆ | 4/5 | |
| Booker T. Washington Skilled Nursing and Rehabilit | 4.9 mi | Shreveport, LA | ★★☆☆☆ | 4/5 | |
| Spring Lake Skilled Nursing and Rehabilitation | 4.9 mi | Shreveport, LA | ★★★★★ | 4/5 | |
| Highland Place Rehab and Nursing Center | 5.0 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | |
| Magnolia Manor Nursing and Rehab Ctr, LLC | 5.4 mi | Shreveport, LA | ★★★☆☆ | 3/5 | |
| Village Health Care at the Glen | 5.4 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | abuse |
| Claiborne Healthcare Center | 5.5 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 195604.