Ponchatoula Community Care Center
1560 Highway 51, Ponchatoula, LA 70454 · Tangipahoa County · 140 certified beds · avg 122 residents/day · certified since Apr 17, 2002
Part of chain: COMMCARE CORPORATION (14 facilities, chain avg rating 3.7★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (10)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Aug 15, 2024 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Aug 15, 2024 | D · Potential for harm, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Aug 15, 2024 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint |
| Aug 15, 2024 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Aug 15, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 15, 2024 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Jun 13, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint |
| Sep 20, 2023 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Sep 20, 2023 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Sep 20, 2023 | B · Minimal risk, repeated | The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | D |
| 2024 | 7 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.37 | 4.04 | 3.95 | top 29% in Louisiana; top 27% in the U.S. |
| Registered Nurse hours | 0.18 | 0.32 | 0.69 | bottom 20% in Louisiana; bottom 2% in the U.S. |
| Weekend total nurse staffing | 3.57 | 3.45 | 3.50 | top 38% in Louisiana; top 39% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.07 | 0.20 | 0.48 | bottom 3% in Louisiana; bottom 1% in the U.S. |
| Total nursing staff turnover (%) | 35.2 | 47.6 | 45.8 | top 16% in Louisiana; top 25% in the U.S. |
| RN turnover (%) | 40.0 | 41.6 | 42.9 | top 45% in Louisiana; top 46% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.18, RN 0.17, weekend 3.42. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Commcare Corporation | Organization | 5% or Greater Direct Ownership Interest | 100% | 05/01/2021 |
| Commcare Management Corporation | Organization | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
| Ford, Michael | Individual | Corporate Director | NOT APPLICABLE | 05/01/2021 |
| Harvey Psarellis, Dawn | Individual | Contracted Managing Employee | NOT APPLICABLE | 05/01/2021 |
| Harvey Psarellis, Dawn | Individual | Corporate Officer | NOT APPLICABLE | 05/01/2021 |
| Harvey Psarellis, Dawn | Individual | Operational/Managerial Control | NOT APPLICABLE | 05/01/2021 |
| Hudson, Mary | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/01/2020 |
| Lundberg, Alec | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/01/2021 |
| Mangun, Garold | Individual | Corporate Director | NOT APPLICABLE | 05/01/2021 |
| Mangun, Garold | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2021 |
| Prechter, Patricia | Individual | W-2 Managing Employee | NOT APPLICABLE | 05/01/2021 |
| Prechter, Patricia | Individual | Corporate Director | NOT APPLICABLE | 05/01/2021 |
| Prechter, Patricia | Individual | Corporate Officer | NOT APPLICABLE | 05/01/2021 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Belle Maison Nursing & Rehabilitation Center, LLC | 1.0 mi | Hammond, LA | ★★★☆☆ | 4/5 | |
| Landmark Nursing Center Hammond | 1.4 mi | Hammond, LA | ★★☆☆☆ | 2/5 | |
| Hammond Nursing Home | 2.9 mi | Hammond, LA | ★★★★☆ | 4/5 | |
| Heritage Healthcare of Hammond | 3.0 mi | Hammond, LA | ★☆☆☆☆ | 2/5 | |
| Forest Manor Nursing and Rehabilitation Center | 18.5 mi | Covington, LA | ★★★★☆ | 4/5 | |
| Christwood | 18.6 mi | Covington, LA | ★★★★★ | 4/5 | |
| The Lodge at Tangi Pines | 19.6 mi | Amite, LA | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 195543.