Wynhoven Community Care Center
1050 Medical Center, Marrero, LA 70072 · Jefferson County · 188 certified beds · avg 119 residents/day · certified since Jan 22, 1987
Part of chain: COMMCARE CORPORATION (14 facilities, chain avg rating 3.7★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, facility-wide · Apr 17, 2025 · F-0678
The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
Why it matters: In a cardiac or breathing emergency, failure to start CPR promptly can be the difference between life and death.
Severity (L): A life-threatening or extremely dangerous situation existed throughout the facility. The single most serious citation CMS can issue.
Corrected: May 14, 2025 (Deficient, Provider has date of correction)
▲ Actual harm, one-off · Mar 30, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 8, 2026 (Past Non-Compliance)
All citations in the current public record (20)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 22, 2026 | D · Potential for harm, one-off | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. |
| Mar 30, 2026 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Apr 17, 2025 | ▲ L · Immediate jeopardy, facility-wide | The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes. |
| Apr 17, 2025 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Apr 17, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Apr 17, 2025 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Apr 17, 2025 | D · Potential for harm, one-off | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. |
| Apr 17, 2025 | D · Potential for harm, one-off | The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. |
| Apr 17, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Apr 17, 2025 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Apr 17, 2025 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Apr 17, 2025 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Apr 17, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Apr 17, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Jul 2, 2024 | D · Potential for harm, one-off | The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. · from a complaint |
| Apr 11, 2024 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Apr 11, 2024 | E · Potential for harm, repeated | The facility did not arrange hospice services for a resident who needed them, or help the resident move to a facility that could arrange hospice. Hospice provides comfort-focused care for people nearing the end of life. |
| Apr 11, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Aug 10, 2023 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint |
| Aug 10, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (12 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 2 | 0 | D |
| 2024 | 4 | 0 | E |
| 2025 | 12 | 1 | L ▲ |
| 2026 | 2 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $48,420.
| Date | Type | Amount / length |
|---|---|---|
| Mar 30, 2026 | Fine | $14,015 |
| Apr 17, 2025 | Fine | $34,405 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.85 | 4.04 | 3.95 | top 12% in Louisiana; top 16% in the U.S. |
| Registered Nurse hours | 0.33 | 0.32 | 0.69 | top 30% in Louisiana; bottom 13% in the U.S. |
| Weekend total nurse staffing | 3.88 | 3.45 | 3.50 | top 20% in Louisiana; top 27% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.20 | 0.20 | 0.48 | top 21% in Louisiana; bottom 13% in the U.S. |
| Total nursing staff turnover (%) | 53.8 | 47.6 | 45.8 | bottom 29% in Louisiana; bottom 28% in the U.S. |
| RN turnover (%) | 50.0 | 41.6 | 42.9 | bottom 40% in Louisiana; bottom 39% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.27, RN 0.29, weekend 3.41. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 4/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Commcare Corporation | Organization | 5% or Greater Direct Ownership Interest | 100% | 06/14/2023 |
| Commcare Management Corporation | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/14/2023 |
| Ford, Michael | Individual | Corporate Director | NOT APPLICABLE | 01/01/2021 |
| Gardner, George | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/14/2023 |
| Harvey Psarellis, Dawn | Individual | Corporate Officer | NOT APPLICABLE | 10/10/2014 |
| Harvey Psarellis, Dawn | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/14/2023 |
| Hudson, Mary | Individual | W-2 Managing Employee | NOT APPLICABLE | 06/14/2023 |
| Lundberg, Alec | Individual | W-2 Managing Employee | NOT APPLICABLE | 06/14/2023 |
| Mangun, Garold | Individual | Corporate Director | NOT APPLICABLE | 06/09/1997 |
| Mangun, Garold | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2021 |
| Plaisance, Wayne | Individual | Corporate Director | NOT APPLICABLE | 01/01/2022 |
| Prechter, Patricia | Individual | W-2 Managing Employee | NOT APPLICABLE | 06/14/2023 |
| Prechter, Patricia | Individual | Corporate Director | NOT APPLICABLE | 03/01/2018 |
| Prechter, Patricia | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2021 |
| Tucker, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/14/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Are staff on every shift trained and certified in CPR, and how do they know each resident's resuscitation wishes?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you track that every resident's quarterly assessment happens on time?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "Under what circumstances would you discharge or transfer a resident, and what notice and appeal rights would we have?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Marrero Healthcare Center | 0.8 mi | Marrero, LA | ★★★★★ | 5/5 | |
| Covenant Home | 2.5 mi | New Orleans, LA | ★★★★☆ | 4/5 | |
| John J Hainkel Jr Home and Rehabilitation Center | 2.7 mi | New Orleans, LA | ★★★★★ | 5/5 | |
| Bayside Healthcare Center | 4.3 mi | Gretna, LA | ★★★★☆ | 4/5 | |
| St Jude's Health & Wellness Center | 4.5 mi | New Orleans, LA | ★☆☆☆☆ | 1/5 | abuse |
| Chateau de Notre Dame Community Care Center | 4.6 mi | New Orleans, LA | ★★☆☆☆ | 2/5 | |
| Willow Wood at Woldenberg Village | 5.0 mi | New Orleans, LA | ★★★☆☆ | 3/5 | |
| St. Margaret's Daughters Home | 5.5 mi | New Orleans, LA | ★★☆☆☆ | 2/5 | |
| Jefferson Healthcare Center | 5.9 mi | Jefferson, LA | ★☆☆☆☆ | 2/5 | |
| Jo Ellen Smith Convalescent Center | 6.0 mi | New Orleans, LA | ★★★★☆ | 4/5 | |
| Our Lady of Wisdom Community Care Center | 6.1 mi | New Orleans, LA | ★★★★☆ | 4/5 | |
| Ochsner Medical Center Skilled Nursing Facility | 6.2 mi | Jefferson, LA | ★★★★★ | 5/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 195210.