Riverview Care Center
4820 Medical Drive, Bossier City, LA 71112 · Bossier County · 135 certified beds · avg 101 residents/day · certified since Sep 15, 2000
Part of chain: THE BEEBE FAMILY (48 facilities, chain avg rating 2.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 1/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Jun 18, 2025 · F-0658 · triggered by a complaint
The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Why it matters: Care that falls below professional standards can directly harm a resident's health and recovery.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jun 9, 2025 (Past Non-Compliance)
▲ Immediate jeopardy, one-off · Jun 18, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jun 9, 2025 (Past Non-Compliance)
▲ Actual harm, one-off · Apr 23, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
▲ Actual harm, one-off · Sep 13, 2023 · F-0689
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jul 27, 2023 (Past Non-Compliance)
All citations in the current public record (25)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 23, 2026 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Dec 10, 2025 | E · Potential for harm, repeated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Dec 10, 2025 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Dec 10, 2025 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Dec 10, 2025 | D · Potential for harm, one-off | The facility did not make sure a transfer or discharge met the resident's needs and preferences, or did not properly prepare the resident to leave safely. |
| Dec 10, 2025 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Dec 10, 2025 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint |
| Dec 10, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Jun 18, 2025 | ▲ J · Immediate jeopardy, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint |
| Jun 18, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Oct 9, 2024 | E · Potential for harm, repeated | The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. |
| Oct 9, 2024 | E · Potential for harm, repeated | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. |
| Oct 9, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Oct 9, 2024 | D · Potential for harm, one-off | The facility did not make sure residents were fully informed about their own health, care, and treatments in a way they could understand. |
| Oct 9, 2024 | D · Potential for harm, one-off | The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment. |
| Oct 9, 2024 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| Oct 9, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Mar 7, 2024 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · from a complaint |
| Mar 7, 2024 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Sep 13, 2023 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Sep 13, 2023 | E · Potential for harm, repeated | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. |
| Sep 13, 2023 | E · Potential for harm, repeated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Sep 13, 2023 | E · Potential for harm, repeated | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Sep 13, 2023 | E · Potential for harm, repeated | The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. |
| Sep 13, 2023 | E · Potential for harm, repeated | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (7 → 7).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 6 | 1 | G ▲ |
| 2024 | 9 | 0 | E |
| 2025 | 9 | 2 | J ▲ |
| 2026 | 1 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $24,251.
| Date | Type | Amount / length |
|---|---|---|
| Apr 23, 2026 | Fine | $16,350 |
| Sep 13, 2023 | Fine | $7,901 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.18 | 4.04 | 3.95 | top 38% in Louisiana; top 33% in the U.S. |
| Registered Nurse hours | 0.34 | 0.32 | 0.69 | top 26% in Louisiana; bottom 14% in the U.S. |
| Weekend total nurse staffing | 3.47 | 3.45 | 3.50 | top 46% in Louisiana; top 44% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.20 | 0.20 | 0.48 | top 25% in Louisiana; bottom 12% in the U.S. |
| Total nursing staff turnover (%) | 44.9 | 47.6 | 45.8 | top 42% in Louisiana; top 50% in the U.S. |
| RN turnover (%) | 16.7 | 41.6 | 42.9 | top 15% in Louisiana; top 9% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.98, RN 0.33, weekend 3.30. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 1/5 · long-stay residents: 2/5 · short-stay residents: 1/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Act Investments, LLC | Organization | 5% or Greater Direct Ownership Interest | 15% | 10/01/2023 |
| David & Felicia Stallard Child Tr | Organization | 5% or Greater Indirect Ownership Interest | 5% | 10/01/2023 |
| Elton Glynn Beebe Jr. & Nancy Doty Beebe Irrv Tr Ua | Organization | 5% or Greater Indirect Ownership Interest | 5% | 10/01/2023 |
| Gerard and Alison Danos Childrens Tr | Organization | 5% or Greater Indirect Ownership Interest | — | 10/01/2023 |
| Joseph & Alison Sadler Children Tr | Organization | 5% or Greater Indirect Ownership Interest | — | 10/01/2023 |
| Medico LLC | Organization | 5% or Greater Direct Ownership Interest | 85% | 10/01/2023 |
| Account Management Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2023 |
| Administrative Systems INC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2023 |
| Aura, Albert | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2023 |
| Beebe, Bobby | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2023 |
| Beebe, Bobby | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
| Elton G Beebe Family Mortage Trust | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Flannery Oaks Properties LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Four Generations Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Manasco, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/01/2023 |
| Manasco, James | Individual | ADP of the SNF | NOT APPLICABLE | 10/01/2023 |
| Parkinson, Toni | Individual | Corporate Officer | NOT APPLICABLE | 10/01/2023 |
| Pathway Management of Louisiana LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/01/2023 |
| Pathway Management of Louisiana LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2023 |
| Pharmaceutical Consulting Services of America LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Before a resident is discharged or transferred, how do you make sure the new place can actually meet their needs?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Cornerstone Post Acute Care of Bossier | 0.1 mi | Bossier City, LA | ★★★★★ | 5/5 | |
| Colonial Oaks Skilled Nursing and Rehabilitation | 0.1 mi | Bossier City, LA | ★☆☆☆☆ | 1/5 | abuseSFF |
| Northwest Louisiana Veterans Home | 2.4 mi | Bossier City, LA | ★★★★☆ | 5/5 | |
| Heritage Manor of Stratmore Nursing & Rehab Ctr | 3.8 mi | Shreveport, LA | ★★★★☆ | 4/5 | |
| Pierremont Healthcare Center | 4.5 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | |
| Live Oak | 4.9 mi | Shreveport, LA | ★★★★☆ | 4/5 | |
| Booker T. Washington Skilled Nursing and Rehabilit | 5.0 mi | Shreveport, LA | ★★☆☆☆ | 4/5 | |
| Spring Lake Skilled Nursing and Rehabilitation | 5.0 mi | Shreveport, LA | ★★★★★ | 4/5 | |
| Highland Place Rehab and Nursing Center | 5.0 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | |
| Magnolia Manor Nursing and Rehab Ctr, LLC | 5.5 mi | Shreveport, LA | ★★★☆☆ | 3/5 | |
| Village Health Care at the Glen | 5.5 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | abuse |
| Pilgrim Manor Skilled Nursing and Rehabilitation | 5.5 mi | Bossier City, LA | ★☆☆☆☆ | 1/5 | abuse |
Compare this facility with the 3 closest →
All facilities in Bossier City →
Facility data as of CMS processing date 2026-08-01. CCN 195497.