New Jersey ›Voorhees

Complete Care at Kresson View, LLC

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2601 Evesham Road, Voorhees, NJ 08043 (opens Google Maps) · Camden County · (856) 596-1113· 240 certified beds · avg 217 residents/day · certified since Jun 19, 1984 · Medicare and Medicaid certified

Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →

Part of chain: COMPLETE CARE (85 facilities, chain avg rating 3.1★)

3/5
Health inspection rating (on-site)
inspected Aug 5, 2025
2
Serious findings on record
most recent Jan 23, 2024
$34,515
Fines, last 3 years
3.53
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, isolated · Jan 23, 2024 · F-0686 · triggered by a complaint

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Feb 7, 2024 (Deficient, Provider has date of correction)

▲ Actual harm, isolated · Jan 23, 2024 · F-0684 · triggered by a complaint

The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.

Why it matters: Care that strays from doctor's orders or ignores the resident's wishes can lead to declining health and avoidable harm.

Severity (G): Actual harm was cited, below immediate jeopardy. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.

Corrected: Feb 7, 2024 (Deficient, Provider has date of correction)

Inspection findings in the public record

Showing the latest 3 of 24 inspection findings. Open the full record below to read every finding.

  1. E · Potential for more than minimal harm, pattern

    The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint F-0584

  2. D · Potential for more than minimal harm, isolated

    The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. F-0755

  3. D · Potential for more than minimal harm, isolated

    The facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. F-0806

View all 24 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Aug 5, 2025E · Potential for more than minimal harm, patternThe facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584
Aug 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755
Aug 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide food that accounts for each resident's allergies, intolerances, and personal preferences, or did not offer appealing alternatives. · F-0806
Aug 5, 2025D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Jan 23, 2024▲ G · Actual harm, isolatedThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint · F-0686
Jan 23, 2024▲ G · Actual harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684
Jan 23, 2024F · Potential for more than minimal harm, widespreadThe facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · from a complaint · F-0725
Jan 23, 2024F · Potential for more than minimal harm, widespreadThe facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint · F-0804
Jan 23, 2024F · Potential for more than minimal harm, widespreadThe facility did not serve meals and snacks at times that fit residents' needs, preferences, and requests, or did not offer nourishing alternatives for residents who want to eat outside scheduled meal times. · from a complaint · F-0809
Jan 23, 2024F · Potential for more than minimal harm, widespreadThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Jan 23, 2024E · Potential for more than minimal harm, patternThe facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · F-0550
Jan 23, 2024E · Potential for more than minimal harm, patternThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint · F-0657
Jan 23, 2024E · Potential for more than minimal harm, patternThe facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Jan 23, 2024E · Potential for more than minimal harm, patternThe facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698
Jan 23, 2024E · Potential for more than minimal harm, patternThe facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842
Jan 23, 2024D · Potential for more than minimal harm, isolatedThe facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636
Jan 23, 2024D · Potential for more than minimal harm, isolatedThe facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658
Jan 23, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate pain management for a resident who needed it. · F-0697
Jan 23, 2024D · Potential for more than minimal harm, isolatedThe facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Sep 7, 2021E · Potential for more than minimal harm, patternThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Sep 7, 2021E · Potential for more than minimal harm, patternThe facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698
Sep 7, 2021D · Potential for more than minimal harm, isolatedThe facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. · F-0558
Sep 7, 2021D · Potential for more than minimal harm, isolatedThe facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658
Sep 7, 2021D · Potential for more than minimal harm, isolatedThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (14 → 4).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2021
All citations: 5
Serious citations (G–L): 0
2024
All citations: 15
Serious citations (G–L): 2
2025
All citations: 4
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202150E
2024152G ▲
202540E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

1 fine totaling $34,515.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

DateTypeAmount / length
Jan 23, 2024Fine$34,515

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityNew Jersey averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.53
New Jersey average: 3.88
U.S. average: 3.95
Registered Nurse hours
This facility: 0.35
New Jersey average: 0.67
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.27
New Jersey average: 3.53
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityNew Jersey avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.533.883.95bottom 42% in New Jersey; bottom 38% in the U.S.
Registered Nurse hours0.350.670.69bottom 13% in New Jersey; bottom 15% in the U.S.
Weekend total nurse staffing3.273.533.50bottom 48% in New Jersey; bottom 46% in the U.S.
Weekend RN hours (not acuity-adjusted)0.280.500.48bottom 24% in New Jersey; bottom 27% in the U.S.
Total nursing staff turnover (%)51.639.745.8bottom 18% in New Jersey; bottom 33% in the U.S.
RN turnover (%)48.037.742.9bottom 26% in New Jersey; bottom 39% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.27, RN 0.32, weekend 3.03.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.27 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Complete Care at Kresson View, LLC. CMS inspection and staffing records do not tell us what this home will charge you.

Calculate a stay from a quote you receive

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Understand who pays for care · How we handle price evidence · Report an incorrect price

Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
PC NJ1 Opcos LLCOrganization5% or Greater Direct Ownership Interest100%07/01/2021
PC Wta Opco Holdco LLCOrganization5% or Greater Indirect Ownership Interest—07/01/2021
SMS 2021 TrustOrganization5% or Greater Indirect Ownership Interest—07/01/2021
Stein, ShalomIndividualIndirect Ownership InterestNOT APPLICABLE07/01/2021
Aurora Guardian Holdco II Co-Borrower, LLCOrganizationADP of the SNFNOT APPLICABLE07/01/2021
Aurora Guardian Holdco II Mezz Borrower, LLCOrganizationADP of the SNFNOT APPLICABLE07/01/2021
Aurora Guardian Holdco II, LLCOrganizationADP of the SNFNOT APPLICABLE07/01/2021
Aurora Guardian II Realty, LLCOrganizationADP of the SNFNOT APPLICABLE07/01/2021
Aurora Guardian Partners II LLCOrganizationADP of the SNFNOT APPLICABLE07/01/2021
Hoch, RobertIndividualManaging Control - Governing BodyNOT APPLICABLE07/01/2021
Hoch, RobertIndividualOperational/Managerial ControlNOT APPLICABLE07/01/2021
J & R Family Investments, LLCOrganizationADP of the SNFNOT APPLICABLE07/01/2021
Kresson View Realty, LLCOrganizationADP of the SNFNOT APPLICABLE07/01/2021
L Friedman 2018 Family TrustOrganizationADP of the SNFNOT APPLICABLE07/01/2021
L Friedman Family Holdings LLCOrganizationADP of the SNFNOT APPLICABLE07/01/2021
Landau Family Investment TrustOrganizationADP of the SNFNOT APPLICABLE07/01/2021
M Friedman 2018 Family TrustOrganizationADP of the SNFNOT APPLICABLE07/01/2021
McDermot, DyanIndividualADP of the SNFNOT APPLICABLE07/01/2021
Mercado, WandaIndividualOperational/Managerial ControlNOT APPLICABLE07/01/2021
Mercado, WandaIndividualADP of the SNFNOT APPLICABLE07/01/2021

Showing 20 of 33 parties CMS has on file for this facility; 13 are not displayed. The full list is in the CMS Ownership dataset.

Other facilities in the same chain

CMS lists this facility under the chain Complete Care — 85 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 84 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
  • "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
  • "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
  • "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
  • "How do you track each resident's food allergies and preferences, and what happens if they don't like what's served?"
  • "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
  • "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
  • "Could I join residents for a meal to see the food quality and temperature for myself?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the New Jersey midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 52% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 33 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 107 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Complete Care at Voorhees, LLC0.6 miVoorhees, NJ★★☆☆☆1/5
St Mary's Center for Rehabilitation & Healthcare1.6 miCherry Hill, NJ★★★☆☆3/5
The Subacute at Autumn Lake Healthcare1.8 miVoorhees, NJ★★☆☆☆1/5
Careone at Evesham1.8 miMarlton, NJ★★★★☆4/5
Echelon Care & Rehab1.9 miVoorhees, NJ★★★★☆3/5
Voorhees Pediatric Facility1.9 miVoorhees, NJ★★☆☆☆1/5abuse
Wiley Mission2.1 miMarlton, NJ★★★★☆3/5
Lions Gate2.3 miVoorhees, NJ★★★★☆3/5
Autumn Lake Healthcare at Voorhees2.6 miVoorhees, NJ★★★☆☆2/5abuse
Barclays Rehabilitation and Healthcare Center3.9 miCherry Hill, NJ★★★★☆3/5
Silver Healthcare Center4.2 miCherry Hill, NJ★☆☆☆☆1/5
Laurel Brook Rehabilitation and Healthcare Center4.6 miMount Laurel, NJ★★☆☆☆2/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Camden, NJ — 21 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Voorhees →

Facility data as of CMS processing date 2026-08-01. CCN 315207.

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