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Complete Care at Monmouth, LLC
229 Bath Avenue, Long Branch, NJ 07740 (opens Google Maps) · Monmouth County · (732) 229-4300· 120 certified beds · avg 91 residents/day · certified since Jul 11, 1989 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: COMPLETE CARE (85 facilities, chain avg rating 3.1★)
2/5
Health inspection rating (on-site)
inspected Dec 12, 2024
0
Serious findings on record
$0
Fines, last 3 years
3.63
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 23 inspection findings. Open the full record below to read every finding.
The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint F-0842
The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint F-0658
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint F-0812
View all 23 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 15, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Jan 27, 2025 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint · F-0658 |
| Dec 12, 2024 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint · F-0812 |
| Dec 12, 2024 | E · Potential for more than minimal harm, pattern | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607 |
| Dec 12, 2024 | E · Potential for more than minimal harm, pattern | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Dec 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint · F-0550 |
| Dec 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Dec 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657 |
| Dec 12, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint · F-0658 |
| Dec 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686 |
| Dec 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
| Dec 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| Dec 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Dec 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Dec 12, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. · F-0791 |
| Dec 12, 2024 | D · Potential for more than minimal harm, isolated | The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. · from a complaint · F-0622 |
| Nov 16, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Nov 16, 2023 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · F-0609 |
| Nov 16, 2023 | D · Potential for more than minimal harm, isolated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · F-0610 |
| Nov 16, 2023 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Nov 16, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint · F-0684 |
| Nov 16, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Jul 19, 2021 | E · Potential for more than minimal harm, pattern | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · F-0689 |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (6 → 13).
All citationsSerious citations (G–L)
2021
All citations: 1
Serious citations (G–L): 0
2023
All citations: 6
Serious citations (G–L): 0
2024
All citations: 14
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2021 | 1 | 0 | E |
| 2023 | 6 | 0 | F |
| 2024 | 14 | 0 | F |
| 2025 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityNew Jersey averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.63
New Jersey average: 3.88
U.S. average: 3.95
Registered Nurse hours
This facility: 0.24
New Jersey average: 0.67
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.61
New Jersey average: 3.53
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | New Jersey avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.63 | 3.88 | 3.95 | bottom 48% in New Jersey; bottom 43% in the U.S. |
| Registered Nurse hours | 0.24 | 0.67 | 0.69 | bottom 2% in New Jersey; bottom 4% in the U.S. |
| Weekend total nurse staffing | 3.61 | 3.53 | 3.50 | top 33% in New Jersey; top 37% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.13 | 0.50 | 0.48 | bottom 4% in New Jersey; bottom 4% in the U.S. |
| Total nursing staff turnover (%) | 58.1 | 39.7 | 45.8 | bottom 9% in New Jersey; bottom 19% in the U.S. |
| RN turnover (%) | 70.0 | 37.7 | 42.9 | bottom 5% in New Jersey; bottom 12% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.43, RN 0.22, weekend 3.41.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.43 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 1/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Complete Care at Monmouth, LLC. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Monmouth Holdco LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/27/2021 |
| PC GC Holdco LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 12/27/2021 |
| SMS 2021 Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 12/27/2021 |
| Stein, Shalom | Individual | Indirect Ownership Interest | NOT APPLICABLE | 12/27/2021 |
| Engelson, Daniel | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/27/2021 |
| Engelson, Daniel | Individual | ADP of the SNF | NOT APPLICABLE | 12/27/2021 |
| Hoch, Robert | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/27/2021 |
| Hoch, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/27/2021 |
| Johnson, Ajene | Individual | ADP of the SNF | NOT APPLICABLE | 12/27/2021 |
| Malek, Sherif | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/27/2021 |
| Malek, Sherif | Individual | ADP of the SNF | NOT APPLICABLE | 12/27/2021 |
| Mercado, Wanda | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/27/2021 |
| Mercado, Wanda | Individual | ADP of the SNF | NOT APPLICABLE | 12/27/2021 |
| Monmouth Holdco LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/27/2021 |
| Monmouth Propco LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/27/2021 |
| PC GC Holdco LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/27/2021 |
| Peace Capital Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 12/27/2021 |
| Sabella, Sabrina | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/27/2021 |
| SMS 2021 Trust | Organization | ADP of the SNF | NOT APPLICABLE | 12/27/2021 |
| Stein, Shalom | Individual | Managing Control - Governing Body | NOT APPLICABLE | 12/27/2021 |
Showing 20 of 22 parties CMS has on file for this facility; 2 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Complete Care — 85 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Complete Care at Ocean Grove LLC — Ocean Grove, NJ · overall 2/5
- Complete Care at Orange Park — East Orange, NJ · overall 3/5
- Complete Care at Park Place LLC — Monmouth Junction, NJ · overall 4/5
- Complete Care at Phillipsburg, LLC — Phillipsburg, NJ · overall 3/5
- Complete Care at Plainfield LLC — Plainfield, NJ · overall 5/5
- Complete Care at Prospect Heights LLC — Hackensack, NJ · overall 2/5
- Complete Care at Regent LLC — Hackensack, NJ · overall 2/5
- Complete Care at Shorrock — Brick, NJ · overall 5/5
Listed by state, then facility name — not a ranking. Showing 8 of the 84 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
Also worth asking anywhere
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 58% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 22 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 49 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Jersey Shore Center | 2.9 mi | Eatontown, NJ | ★★★★☆ | 3/5 | |
| Shore Pointe Care Center | 3.9 mi | Eatontown, NJ | ★☆☆☆☆ | 1/5 | |
| Complete Care at Shrewsbury LLC | 5.4 mi | Shrewsbury, NJ | ★★★☆☆ | 2/5 | |
| King Manor Care and Rehabilitation Center | 5.8 mi | Neptune, NJ | ★★★★☆ | 4/5 | |
| Redbank Center for Rehabilitation and Healing | 5.9 mi | Red Bank, NJ | ★★☆☆☆ | 2/5 | |
| Atrium at Navesink Harbor, the | 5.9 mi | Red Bank, NJ | ★★☆☆☆ | 1/5 | |
| Complete Care at Ocean Grove LLC | 5.9 mi | Ocean Grove, NJ | ★★☆☆☆ | 2/5 | |
| Imperial Care Center | 6.4 mi | Neptune, NJ | ★★★★☆ | 4/5 | |
| Coral Harbor Rehabilitation and Healthcare Center | 6.5 mi | Neptune City, NJ | ★★★★☆ | 3/5 | |
| Jersey Shore Post Acute Rehabilitation and Nursing | 6.7 mi | Neptune, NJ | ★★★☆☆ | 3/5 | |
| Continuing Care at Seabrook | 7.0 mi | Tinton Falls, NJ | ★★★★★ | 5/5 | |
| Aster Creek Nursing and Rehabilitation Center | 7.5 mi | Tinton Falls, NJ | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Monmouth, NJ — 32 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Complete Care at Wall LLC — Wall, NJ · overall 2/5
- De la Salle Hall — Lincroft, NJ · overall 5/5
- Excel Care at Manalapan — Manalapan, NJ · overall 2/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 315284.