Complete Care at Monmouth, LLC

Name: Complete Care at Monmouth, LLC
Address: 229 BATH AVENUE, Long Branch, NJ, 07740, US
Telephone: 7322294300

229 Bath Avenue, Long Branch, NJ 07740 · Monmouth County · 120 certified beds · avg 91 residents/day · certified since Jul 11, 1989

Part of chain: COMPLETE CARE (85 facilities, chain avg rating 3.1★)

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.63

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (23)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 15, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Jan 27, 2025	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Dec 12, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Dec 12, 2024	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection.
Dec 12, 2024	E · Potential for harm, repeated	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Dec 12, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Dec 12, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Dec 12, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Dec 12, 2024	D · Potential for harm, one-off	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Dec 12, 2024	D · Potential for harm, one-off	The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out. · from a complaint
Nov 16, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Nov 16, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Nov 16, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jul 19, 2021	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (6 → 13).

Year	Citations	Worst severity that year
2021	1	E
2023	6	F
2024	14	F
2025	2	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New Jersey avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.63	3.88	3.95	bottom 48% in New Jersey; bottom 43% in the U.S.
Registered Nurse hours	0.24	0.67	0.69	bottom 2% in New Jersey; bottom 4% in the U.S.
Weekend total nurse staffing	3.61	3.53	3.50	top 33% in New Jersey; top 37% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.13	0.50	0.48	bottom 4% in New Jersey; bottom 4% in the U.S.
Total nursing staff turnover (%)	58.1	39.7	45.8	bottom 9% in New Jersey; bottom 19% in the U.S.
RN turnover (%)	70.0	37.7	42.9	bottom 5% in New Jersey; bottom 12% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.43, RN 0.22, weekend 3.41. Staffing rating: 1/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Monmouth Holdco LLC	Organization	5% or Greater Direct Ownership Interest	100%	12/27/2021
PC GC Holdco LLC	Organization	5% or Greater Indirect Ownership Interest	—	12/27/2021
SMS 2021 Trust	Organization	5% or Greater Indirect Ownership Interest	—	12/27/2021
Stein, Shalom	Individual	Indirect Ownership Interest	NOT APPLICABLE	12/27/2021
Engelson, Daniel	Individual	Operational/Managerial Control	NOT APPLICABLE	12/27/2021
Engelson, Daniel	Individual	ADP of the SNF	NOT APPLICABLE	12/27/2021
Hoch, Robert	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/27/2021
Hoch, Robert	Individual	Operational/Managerial Control	NOT APPLICABLE	12/27/2021
Johnson, Ajene	Individual	ADP of the SNF	NOT APPLICABLE	12/27/2021
Malek, Sherif	Individual	Operational/Managerial Control	NOT APPLICABLE	12/27/2021
Malek, Sherif	Individual	ADP of the SNF	NOT APPLICABLE	12/27/2021
Mercado, Wanda	Individual	Operational/Managerial Control	NOT APPLICABLE	12/27/2021
Mercado, Wanda	Individual	ADP of the SNF	NOT APPLICABLE	12/27/2021
Monmouth Holdco LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/27/2021
Monmouth Propco LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/27/2021
PC GC Holdco LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/27/2021
Peace Capital Holdings LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/27/2021
Sabella, Sabrina	Individual	Operational/Managerial Control	NOT APPLICABLE	12/27/2021
SMS 2021 Trust	Organization	ADP of the SNF	NOT APPLICABLE	12/27/2021
Stein, Shalom	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/27/2021

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you keep residents' medical records accurate, complete, and secure?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Jersey Shore Center	2.9 mi	Eatontown, NJ	★★★★☆	3/5
Shore Pointe Care Center	3.9 mi	Eatontown, NJ	★☆☆☆☆	1/5
Complete Care at Shrewsbury LLC	5.4 mi	Shrewsbury, NJ	★★★☆☆	2/5
King Manor Care and Rehabilitation Center	5.8 mi	Neptune, NJ	★★★★☆	4/5
Redbank Center for Rehabilitation and Healing	5.9 mi	Red Bank, NJ	★★☆☆☆	2/5
Atrium at Navesink Harbor, the	5.9 mi	Red Bank, NJ	★★☆☆☆	1/5
Complete Care at Ocean Grove LLC	5.9 mi	Ocean Grove, NJ	★★☆☆☆	2/5
Imperial Care Center	6.4 mi	Neptune, NJ	★★★★☆	4/5
Coral Harbor Rehabilitation and Healthcare Center	6.5 mi	Neptune City, NJ	★★★★☆	3/5
Jersey Shore Post Acute Rehabilitation and Nursing	6.7 mi	Neptune, NJ	★★★☆☆	3/5
Continuing Care at Seabrook	7.0 mi	Tinton Falls, NJ	★★★★★	5/5
Aster Creek Nursing and Rehabilitation Center	7.5 mi	Tinton Falls, NJ	★★★☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Long Branch →

Facility data as of CMS processing date 2026-08-01. CCN 315284.

The Care File

Visit checklist — Complete Care at Monmouth, LLC

229 Bath Avenue, Long Branch, NJ 07740 · 7322294300

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 315284 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)