Laurel Brook Rehabilitation and Healthcare Center

Name: Laurel Brook Rehabilitation and Healthcare Center
Address: 3718 CHURCH ROAD, Mount Laurel, NJ, 08054, US
Telephone: 8562357100

3718 Church Road, Mount Laurel, NJ 08054 · Burlington County · 220 certified beds · avg 201 residents/day · certified since Nov 28, 2017

Part of chain: MARQUIS HEALTH SERVICES (87 facilities, chain avg rating 3.0★)

2/5

Health inspection rating (on-site)

Serious findings on record

$51,495

Fines, last 3 years

3.39

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Oct 16, 2024 · F-0689

The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Nov 21, 2024 (Deficient, Provider has date of correction)

All citations in the current public record (37)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jan 22, 2026	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 22, 2026	E · Potential for harm, repeated	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.
Jan 22, 2026	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Jan 22, 2026	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Nov 20, 2025	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Nov 20, 2025	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Jan 16, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Nov 19, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Oct 16, 2024	▲ J · Immediate jeopardy, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Oct 16, 2024	F · Potential for harm, facility-wide	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint
Oct 16, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 16, 2024	F · Potential for harm, facility-wide	The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents.
Oct 16, 2024	E · Potential for harm, repeated	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Oct 16, 2024	E · Potential for harm, repeated	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Oct 16, 2024	E · Potential for harm, repeated	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Oct 16, 2024	E · Potential for harm, repeated	The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care.
Oct 16, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Oct 16, 2024	D · Potential for harm, one-off	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
Oct 16, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Oct 16, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Oct 16, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Oct 16, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Oct 16, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Oct 16, 2024	D · Potential for harm, one-off	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration.
Oct 16, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Oct 16, 2024	D · Potential for harm, one-off	The facility did not observe each nurse aide's job performance or provide regular training as required.
Oct 16, 2024	D · Potential for harm, one-off	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Oct 16, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Oct 16, 2024	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Oct 16, 2024	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Oct 16, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 3, 2023	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Jun 1, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Jun 1, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Jun 1, 2023	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jun 1, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Jun 1, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (23 → 4).

Year	Citations	Serious (G–L)	Worst severity that year
2023	6	0	D
2024	24	1	J ▲
2025	3	0	D
2026	4	0	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

2 fines totaling $51,495.

Date	Type	Amount / length
Oct 16, 2024	Fine	$48,350
Dec 18, 2023	Fine	$3,145

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New Jersey avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.39	3.88	3.95	bottom 31% in New Jersey; bottom 31% in the U.S.
Registered Nurse hours	0.43	0.67	0.69	bottom 27% in New Jersey; bottom 27% in the U.S.
Weekend total nurse staffing	2.92	3.53	3.50	bottom 17% in New Jersey; bottom 27% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.26	0.50	0.48	bottom 20% in New Jersey; bottom 23% in the U.S.
Total nursing staff turnover (%)	49.7	39.7	45.8	bottom 24% in New Jersey; bottom 38% in the U.S.
RN turnover (%)	55.6	37.7	42.9	bottom 16% in New Jersey; bottom 28% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.47, RN 0.44, weekend 2.99. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Yr 2013 Investment Tr Ua 03252013	Organization	5% or Greater Indirect Ownership Interest	23%	08/07/2017
Bauer, Gary	Individual	Managing Control - Governing Body	NOT APPLICABLE	08/07/2017
Bauer, Gary	Individual	ADP of the SNF	NOT APPLICABLE	08/07/2017
Blank, Andrew	Individual	Operational/Managerial Control	NOT APPLICABLE	08/07/2017
Blank, Andrew	Individual	ADP of the SNF	NOT APPLICABLE	08/07/2017
Flagler, Osher	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/08/2025
Harman, Dina	Individual	Managing Control - Governing Body	NOT APPLICABLE	08/07/2017
Harman, Dina	Individual	ADP of the SNF	NOT APPLICABLE	08/07/2017
Kahanow, Aviva	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/08/2025
Kohn, Sara	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/08/2025
Kohn, Sean	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	04/08/2025
Laurel Brook Property LLC	Organization	ADP of the SNF	NOT APPLICABLE	08/07/2017
M&t Bank	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	08/07/2017
Marquis Limited LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	08/07/2017
Marquis Limited LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/07/2025
Nutraco LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	08/07/2017
Nutraco LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/10/2025
Posen, Mindee	Individual	Corporate Officer	NOT APPLICABLE	08/17/2017
Posen, Mindee	Individual	ADP of the SNF	NOT APPLICABLE	08/07/2017
Pote, Lauren	Individual	Managing Control - Governing Body	NOT APPLICABLE	08/07/2017

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
"Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Dwellside Care and Rehab	1.4 mi	Cherry Hill, NJ	★☆☆☆☆	1/5
Palace Rehabilitation and Care Center, the	1.6 mi	Maple Shade, NJ	★☆☆☆☆	1/5
Barclays Rehabilitation and Healthcare Center	1.6 mi	Cherry Hill, NJ	★★★★☆	3/5
Premier Cadbury of Cherry Hill	2.2 mi	Cherry Hill, NJ	★★☆☆☆	1/5
Careone at Evesham	3.0 mi	Marlton, NJ	★★★★☆	4/5
Aristacare at Cherry Hill	3.2 mi	Cherry Hill, NJ	★★☆☆☆	1/5
St Mary's Center for Rehabilitation & Healthcare	3.2 mi	Cherry Hill, NJ	★★★☆☆	3/5
Silver Healthcare Center	3.4 mi	Cherry Hill, NJ	★☆☆☆☆	1/5
Cambridge Rehabilitation and Healthcare Center	3.4 mi	Moorestown, NJ	★★★☆☆	2/5
Total Rehab Moorestown	4.0 mi	Moorestown, NJ	★★★☆☆	2/5
Willowbrooke Court Skilled Care at Evergreens	4.1 mi	Moorestown, NJ	★★★★★	5/5
Wiley Mission	4.5 mi	Marlton, NJ	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Mount Laurel →

Facility data as of CMS processing date 2026-08-01. CCN 315524.

The Care File

Visit checklist — Laurel Brook Rehabilitation and Healthcare Center

3718 Church Road, Mount Laurel, NJ 08054 · 8562357100

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $51,495

Most serious findings on record:

▲ Oct 16, 2024 (F-0689, Immediate jeopardy, one-off): The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.

Questions for the administrator:

☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Does a pharmacist review every resident's medications and chart monthly, and how are their concerns acted on?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"
☐ "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 315524 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)