Echelon Care & Rehab

Name: Echelon Care & Rehab
Address: 1302 LAUREL OAK ROAD, Voorhees, NJ, 08043, US
Telephone: 8563461200

1302 Laurel Oak Road, Voorhees, NJ 08043 · Camden County · 240 certified beds · avg 225 residents/day · certified since Sep 1, 1981

Part of chain: PARAMOUNT CARE CENTERS (10 facilities, chain avg rating 3.3★)

3/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.50

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (25)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 25, 2025	F · Potential for harm, facility-wide	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
Jun 25, 2025	E · Potential for harm, repeated	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Jun 25, 2025	E · Potential for harm, repeated	The facility did not have firmly secured handrails on both sides of its hallways.
Jun 25, 2025	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Jun 25, 2025	D · Potential for harm, one-off	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way.
Jun 25, 2025	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Feb 5, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Dec 20, 2023	F · Potential for harm, facility-wide	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Dec 20, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 20, 2023	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · from a complaint
Dec 20, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · from a complaint
Dec 20, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 20, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
Dec 20, 2023	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Dec 20, 2023	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Dec 20, 2023	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Dec 20, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Dec 20, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate pain management for a resident who needed it.
Aug 1, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint
Aug 1, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint
Jan 31, 2022	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Jan 31, 2022	D · Potential for harm, one-off	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Jan 31, 2022	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Jan 31, 2022	D · Potential for harm, one-off	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Jan 31, 2022	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (11 → 6).

Year	Citations	Worst severity that year
2022	5	F
2023	13	F
2024	1	D
2025	6	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New Jersey avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.50	3.88	3.95	bottom 40% in New Jersey; bottom 37% in the U.S.
Registered Nurse hours	0.28	0.67	0.69	bottom 4% in New Jersey; bottom 8% in the U.S.
Weekend total nurse staffing	3.24	3.53	3.50	bottom 46% in New Jersey; bottom 44% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.17	0.50	0.48	bottom 8% in New Jersey; bottom 8% in the U.S.
Total nursing staff turnover (%)	40.9	39.7	45.8	bottom 45% in New Jersey; top 39% in the U.S.
RN turnover (%)	38.9	37.7	42.9	bottom 44% in New Jersey; top 45% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.39, RN 0.27, weekend 3.14. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
The Pines at Voorhees Rehabilitation and Healthcare Center LLC	Organization	5% or Greater Direct Ownership Interest	100%	05/10/2022
Davis, Brian	Individual	W-2 Managing Employee	NOT APPLICABLE	05/10/2022
First American Capital Group Corporation	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	05/10/2022
Paramount Care Centers LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	05/10/2022

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you inspect and maintain essential equipment, and how quickly are repairs made?"
"Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
"Are there secure handrails on both sides of every hallway, and how often are they checked?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"How do you keep residents' medical records accurate, complete, and secure?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Voorhees Pediatric Facility	0.0 mi	Voorhees, NJ	★★☆☆☆	1/5	abuse
Lions Gate	0.3 mi	Voorhees, NJ	★★★★☆	3/5
The Subacute at Autumn Lake Healthcare	0.5 mi	Voorhees, NJ	★★☆☆☆	1/5
Autumn Lake Healthcare at Voorhees	0.7 mi	Voorhees, NJ	★★★☆☆	2/5	abuse
Complete Care at Kresson View, LLC	1.9 mi	Voorhees, NJ	★★★★☆	3/5
St Mary's Center for Rehabilitation & Healthcare	2.5 mi	Cherry Hill, NJ	★★★☆☆	3/5
Complete Care at Voorhees, LLC	2.5 mi	Voorhees, NJ	★★☆☆☆	1/5
Laurel Manor Healthcare and Rehabilitation Center	2.8 mi	Stratford, NJ	★★★★☆	4/5
Careone at Evesham	3.5 mi	Marlton, NJ	★★★★☆	4/5
Silver Healthcare Center	4.0 mi	Cherry Hill, NJ	★☆☆☆☆	1/5
Wiley Mission	4.1 mi	Marlton, NJ	★★★★☆	3/5
Barclays Rehabilitation and Healthcare Center	4.5 mi	Cherry Hill, NJ	★★★★☆	3/5

Compare this facility with the 3 closest →

All facilities in Voorhees →

Facility data as of CMS processing date 2026-08-01. CCN 315187.

The Care File

Visit checklist — Echelon Care & Rehab

1302 Laurel Oak Road, Voorhees, NJ 08043 · 8563461200

Health inspection rating 3/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
☐ "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
☐ "Are there secure handrails on both sides of every hallway, and how often are they checked?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "If my family member's health suddenly changes, how quickly do you reassess them and update their care?"
☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 315187 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)