Laurel Manor Healthcare and Rehabilitation Center

Name: Laurel Manor Healthcare and Rehabilitation Center
Address: 18 W LAUREL ROAD, Stratford, NJ, 08084, US
Telephone: 8567842400

18 W Laurel Road, Stratford, NJ 08084 · Camden County · 106 certified beds · avg 95 residents/day · certified since Jan 1, 1969

Part of chain: MB HEALTHCARE (12 facilities, chain avg rating 3.7★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.44

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (19)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Apr 10, 2026	D · Potential for harm, one-off	The facility did not have doctor's orders in place for a resident's immediate care at the time the resident was admitted. · from a complaint
Aug 28, 2025	E · Potential for harm, repeated	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Aug 28, 2025	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Aug 28, 2025	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Aug 28, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Aug 28, 2025	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time.
Aug 28, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 17, 2024	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Apr 17, 2024	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights.
Apr 17, 2024	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
Apr 17, 2024	D · Potential for harm, one-off	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Apr 17, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Apr 17, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 17, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Apr 17, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Apr 17, 2024	B · Minimal risk, repeated	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day.
Nov 21, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Feb 9, 2022	F · Potential for harm, facility-wide	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Feb 9, 2022	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (9 → 6).

Year	Citations	Worst severity that year
2022	2	F
2023	1	D
2024	9	E
2025	6	E
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	New Jersey avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.44	3.88	3.95	bottom 34% in New Jersey; bottom 34% in the U.S.
Registered Nurse hours	0.49	0.67	0.69	bottom 38% in New Jersey; bottom 37% in the U.S.
Weekend total nurse staffing	3.10	3.53	3.50	bottom 32% in New Jersey; bottom 36% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.32	0.50	0.48	bottom 34% in New Jersey; bottom 36% in the U.S.
Total nursing staff turnover (%)	43.8	39.7	45.8	bottom 35% in New Jersey; top 47% in the U.S.
RN turnover (%)	46.2	37.7	42.9	bottom 30% in New Jersey; bottom 42% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.45, RN 0.49, weekend 3.11. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Frankl, Cindie	Individual	Indirect Ownership Interest	NOT APPLICABLE	12/19/2011
Laurel Parent LLC	Organization	5% or Greater Direct Ownership Interest	100%	12/19/2011
Brodt, Moshe	Individual	ADP of the SNF	NOT APPLICABLE	12/19/2011
Elahi, Abdul	Individual	ADP of the SNF	NOT APPLICABLE	02/07/2021
Frankl, Cindie	Individual	ADP of the SNF	NOT APPLICABLE	12/19/2011
Klugman, Dovid	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2021
Klugman, Dovid	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2021
Laurel Parent LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/19/2011
MB Healthcare Services LLC	Organization	ADP of the SNF	NOT APPLICABLE	12/19/2011
Sommers, Dovid	Individual	Operational/Managerial Control	NOT APPLICABLE	12/19/2011

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"When a new resident arrives, how do you make sure the doctor's orders for their care and medications are in place from day one?"
"What alternatives do you try before using bed rails, and how do you involve families in that decision?"
"How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
"What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your current medication error rate, and what have you changed to bring errors down?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Autumn Lake Healthcare at Voorhees	2.1 mi	Voorhees, NJ	★★★☆☆	2/5	abuse
Lions Gate	2.5 mi	Voorhees, NJ	★★★★☆	3/5
Echelon Care & Rehab	2.8 mi	Voorhees, NJ	★★★★☆	3/5
Voorhees Pediatric Facility	2.8 mi	Voorhees, NJ	★★☆☆☆	1/5	abuse
The Subacute at Autumn Lake Healthcare	3.0 mi	Voorhees, NJ	★★☆☆☆	1/5
Elmwood Hills Healthcare Center LLC	4.3 mi	Blackwood, NJ	★★☆☆☆	1/5
Silver Healthcare Center	4.7 mi	Cherry Hill, NJ	★☆☆☆☆	1/5
Complete Care at Kresson View, LLC	4.7 mi	Voorhees, NJ	★★★★☆	3/5
St Mary's Center for Rehabilitation & Healthcare	4.8 mi	Cherry Hill, NJ	★★★☆☆	3/5
Deptford Center for Rehabilitation and Healthcare	5.2 mi	Deptford, NJ	★★☆☆☆	2/5
Complete Care at Voorhees, LLC	5.3 mi	Voorhees, NJ	★★☆☆☆	1/5
Barclays Rehabilitation and Healthcare Center	6.0 mi	Cherry Hill, NJ	★★★★☆	3/5

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 315008.

The Care File

Visit checklist — Laurel Manor Healthcare and Rehabilitation Center

18 W Laurel Road, Stratford, NJ 08084 · 8567842400

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "When a new resident arrives, how do you make sure the doctor's orders for their care and medications are in place from day one?"
☐ "What alternatives do you try before using bed rails, and how do you involve families in that decision?"
☐ "How do you screen new residents for mental health and disability-related needs, and how do you provide the specialized services they require?"
☐ "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your current medication error rate, and what have you changed to bring errors down?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 315008 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)