St. Margaret's Daughters Home

Name: St. Margaret's Daughters Home
Address: 3525 Bienville St, New Orleans, LA, 70119, US
Telephone: 5042796414

3525 Bienville St, New Orleans, LA 70119 · Orleans County · 112 certified beds · avg 103 residents/day · certified since Oct 1, 1997

2/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.68

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (34)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
May 20, 2026	D · Potential for harm, one-off	The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. · from a complaint
Aug 20, 2025	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Aug 20, 2025	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Aug 20, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 20, 2025	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Aug 20, 2025	E · Potential for harm, repeated	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · from a complaint
Aug 20, 2025	D · Potential for harm, one-off	The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · from a complaint
Aug 20, 2025	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Aug 20, 2025	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Aug 20, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint
Dec 18, 2024	F · Potential for harm, facility-wide	The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. · from a complaint
Dec 18, 2024	E · Potential for harm, repeated	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint
Dec 18, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Dec 18, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · from a complaint
Dec 18, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Aug 28, 2024	E · Potential for harm, repeated	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Aug 28, 2024	E · Potential for harm, repeated	The facility did not make sure the resident's doctor reviewed their care and wrote, signed, and dated progress notes and orders at each required visit.
Aug 28, 2024	D · Potential for harm, one-off	The facility did not observe each nurse aide's job performance or provide regular training as required.
Aug 28, 2024	D · Potential for harm, one-off	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Aug 28, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Aug 28, 2024	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Aug 28, 2024	D · Potential for harm, one-off	The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention.
Mar 20, 2024	D · Potential for harm, one-off	The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint
Oct 12, 2023	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Oct 12, 2023	E · Potential for harm, repeated	The facility did not verify that its nurse aides had completed their required training, or did not retrain aides who had been out of nurse aide work for 2 years. · from a complaint
Oct 12, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Oct 12, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 12, 2023	D · Potential for harm, one-off	The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. · from a complaint
Oct 12, 2023	D · Potential for harm, one-off	The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · from a complaint
Oct 12, 2023	D · Potential for harm, one-off	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way.
Oct 12, 2023	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Oct 12, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Oct 12, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Oct 12, 2023	D · Potential for harm, one-off	The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · from a complaint

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (7 → 9).

Year	Citations	Worst severity that year
2023	11	E
2024	13	F
2025	9	E
2026	1	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.68	4.04	3.95	top 17% in Louisiana; top 19% in the U.S.
Registered Nurse hours	0.37	0.32	0.69	top 21% in Louisiana; bottom 18% in the U.S.
Weekend total nurse staffing	4.24	3.45	3.50	top 11% in Louisiana; top 17% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.36	0.20	0.48	top 7% in Louisiana; bottom 44% in the U.S.
Total nursing staff turnover (%)	57.4	47.6	45.8	bottom 23% in Louisiana; bottom 20% in the U.S.
RN turnover (%)	50.0	41.6	42.9	bottom 40% in Louisiana; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.08, RN 0.32, weekend 3.70. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: 3/5

Who owns this facility

For profit - Individual

Owner / manager	Type	Role	Stake	Since
The St. Margaret's Daughters	Organization	Direct Ownership Interest	NOT APPLICABLE	10/01/1997
Arnold, Pat	Individual	Corporate Director	NOT APPLICABLE	11/17/2006
Arnold, Pat	Individual	Operational/Managerial Control	NOT APPLICABLE	11/17/2006
Dalton, John	Individual	Corporate Director	NOT APPLICABLE	07/01/2019
Dalton, John	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2019
Dion, Marianna	Individual	Corporate Officer	NOT APPLICABLE	06/01/2014
Dion, Marianna	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2014
Dion, Marianna	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2014
Guillen, Julio	Individual	ADP of the SNF	NOT APPLICABLE	09/05/2025
Petrie, Diane	Individual	Operational/Managerial Control	NOT APPLICABLE	06/27/2021
Petrie, Diane	Individual	ADP of the SNF	NOT APPLICABLE	06/27/2021
Stansberry, Lawrence	Individual	Corporate Director	NOT APPLICABLE	07/01/2019
Stansberry, Lawrence	Individual	Corporate Officer	NOT APPLICABLE	05/06/2009
Stansberry, Lawrence	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2019
Stansberry, Lawrence	Individual	ADP of the SNF	NOT APPLICABLE	11/05/2001
Stansberry, Lee	Individual	Corporate Director	NOT APPLICABLE	11/17/2006
Stansberry, Lee	Individual	Operational/Managerial Control	NOT APPLICABLE	11/17/2006
Sweet, John	Individual	Corporate Director	NOT APPLICABLE	07/01/2019
Sweet, John	Individual	Operational/Managerial Control	NOT APPLICABLE	07/01/2019
The St. Margaret's Daughters	Organization	ADP of the SNF	NOT APPLICABLE	05/01/2010

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What mental health services do you provide on-site, and who delivers them?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you keep residents' medical records accurate, complete, and secure?"
"How is pest control handled here, and when was the last treatment or inspection?"
"If my family member is able to manage their own medications, would you allow it, and how is that decided?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
St Jude's Health & Wellness Center	1.5 mi	New Orleans, LA	★☆☆☆☆	1/5	abuse
Chateau de Notre Dame Community Care Center	1.6 mi	New Orleans, LA	★★☆☆☆	2/5
St Bernard Nursing & Rehab	2.9 mi	New Orleans, LA	★☆☆☆☆	2/5
Jefferson Healthcare Center	3.5 mi	Jefferson, LA	★☆☆☆☆	2/5
Ochsner Medical Center Skilled Nursing Facility	3.8 mi	Jefferson, LA	★★★★★	5/5
Covenant Home	3.8 mi	New Orleans, LA	★★★★☆	4/5
John J Hainkel Jr Home and Rehabilitation Center	4.0 mi	New Orleans, LA	★★★★★	5/5
Wynhoven Community Care Center	5.5 mi	Marrero, LA	★★★☆☆	2/5
John A. Stassi II Community Care Center	5.7 mi	Metairie, LA	★★★★★	4/5
Jo Ellen Smith Convalescent Center	5.8 mi	New Orleans, LA	★★★★☆	4/5
Colonial Oaks Living Center	5.9 mi	Metairie, LA	★★☆☆☆	3/5
Lafon Nursing Facility of the Holy Family	5.9 mi	New Orleans, LA	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 195437.

The Care File

Visit checklist — St. Margaret's Daughters Home

3525 Bienville St, New Orleans, LA 70119 · 5042796414

Health inspection rating 2/5 · CMS overall 2/5· Fines (3y): $0

Questions for the administrator:

☐ "What mental health services do you provide on-site, and who delivers them?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "How is pest control handled here, and when was the last treatment or inspection?"
☐ "If my family member is able to manage their own medications, would you allow it, and how is that decided?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195437 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)