Bayside Healthcare Center

Name: Bayside Healthcare Center
Address: 3201 WALL BLVD, Gretna, LA, 70056, US
Telephone: 5043931515

3201 Wall Blvd, Gretna, LA 70056 · Jefferson County · 151 certified beds · avg 94 residents/day · certified since Jan 1, 1995

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.59

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (21)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Sep 17, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Sep 17, 2025	E · Potential for harm, repeated	The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests.
Sep 17, 2025	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Sep 17, 2025	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Oct 16, 2024	E · Potential for harm, repeated	The facility did not keep residents' personal and medical information private and confidential.
Oct 16, 2024	E · Potential for harm, repeated	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Oct 16, 2024	E · Potential for harm, repeated	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Oct 16, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Oct 16, 2024	E · Potential for harm, repeated	The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective.
Oct 16, 2024	D · Potential for harm, one-off	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Oct 16, 2024	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Jul 18, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Dec 7, 2023	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow.
Dec 7, 2023	E · Potential for harm, repeated	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Dec 7, 2023	E · Potential for harm, repeated	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Dec 7, 2023	E · Potential for harm, repeated	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Dec 7, 2023	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 7, 2023	E · Potential for harm, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Dec 7, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Dec 7, 2023	D · Potential for harm, one-off	The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · from a complaint
Aug 2, 2023	E · Potential for harm, repeated	The facility did not honor residents' right to receive the visitors they choose, at the times they choose. · from a complaint

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (7 → 4).

Year	Citations	Worst severity that year
2023	9	E
2024	8	E
2025	4	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.59	4.04	3.95	bottom 29% in Louisiana; bottom 41% in the U.S.
Registered Nurse hours	0.18	0.32	0.69	bottom 21% in Louisiana; bottom 2% in the U.S.
Weekend total nurse staffing	3.11	3.45	3.50	bottom 32% in Louisiana; bottom 37% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.20	0.20	0.48	top 23% in Louisiana; bottom 12% in the U.S.
Total nursing staff turnover (%)	41.9	47.6	45.8	top 29% in Louisiana; top 41% in the U.S.
RN turnover (%)	0.0	41.6	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.18, RN 0.16, weekend 2.76. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 4/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Capital Hill Holdings	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/01/2020
Champion Management LLC	Organization	Indirect Ownership Interest	NOT APPLICABLE	01/01/2020
Hometown Healthcare Management	Organization	Direct Ownership Interest	NOT APPLICABLE	01/01/2020
Integrity Management, LLC	Organization	Direct Ownership Interest	NOT APPLICABLE	01/01/2020
Wahlen, Eric	Individual	5% or Greater Indirect Ownership Interest	25%	01/01/2020
Cashman, Cory	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2019
Cashman, Cory	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2019
Hill, Kaley	Individual	Corporate Officer	NOT APPLICABLE	01/01/2020
Hill, Kaley	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2020
Hill, Kaley	Individual	ADP of the SNF	NOT APPLICABLE	10/30/2019
Stagg, John	Individual	ADP of the SNF	NOT APPLICABLE	10/30/2019
Wahlen, Eric	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2020
Wahlen, Eric	Individual	ADP of the SNF	NOT APPLICABLE	10/30/2019

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How is pest control handled here, and when was the last treatment or inspection?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"How do you protect residents' privacy, both in their medical records and in day-to-day care?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
"Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Willow Wood at Woldenberg Village	3.6 mi	New Orleans, LA	★★★☆☆	3/5
Our Lady of Wisdom Community Care Center	3.7 mi	New Orleans, LA	★★★★☆	4/5
Wynhoven Community Care Center	4.3 mi	Marrero, LA	★★★☆☆	2/5
Marrero Healthcare Center	4.6 mi	Marrero, LA	★★★★★	5/5
Jo Ellen Smith Convalescent Center	5.0 mi	New Orleans, LA	★★★★☆	4/5
Covenant Home	6.5 mi	New Orleans, LA	★★★★☆	4/5
John J Hainkel Jr Home and Rehabilitation Center	6.8 mi	New Orleans, LA	★★★★★	5/5
St Jude's Health & Wellness Center	6.8 mi	New Orleans, LA	★☆☆☆☆	1/5	abuse
Chateau de Notre Dame Community Care Center	8.0 mi	New Orleans, LA	★★☆☆☆	2/5
St. Margaret's Daughters Home	8.3 mi	New Orleans, LA	★★☆☆☆	2/5
Riverbend Nursing and Rehabilitation Center, INC	9.3 mi	Belle Chasse, LA	★★★☆☆	4/5
Jefferson Healthcare Center	9.8 mi	Jefferson, LA	★☆☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Gretna →

Facility data as of CMS processing date 2026-08-01. CCN 195309.

The Care File

Visit checklist — Bayside Healthcare Center

3201 Wall Blvd, Gretna, LA 70056 · 5043931515

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How is pest control handled here, and when was the last treatment or inspection?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
☐ "Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195309 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)