John J Hainkel Jr Home and Rehabilitation Center
612 Henry Clay Avenue, New Orleans, LA 70118 · Orleans County · 142 certified beds · avg 113 residents/day · certified since Jul 13, 2018
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (6)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 3, 2025 | E · Potential for harm, repeated | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. |
| Apr 3, 2025 | E · Potential for harm, repeated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Apr 3, 2025 | D · Potential for harm, one-off | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Apr 4, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Apr 4, 2024 | D · Potential for harm, one-off | The facility did not provide necessary behavioral health care and services — support for residents' mental and emotional wellbeing, including conditions like depression and anxiety. |
| Apr 4, 2024 | D · Potential for harm, one-off | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 3 | 0 | D |
| 2025 | 3 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.18 | 4.04 | 3.95 | top 8% in Louisiana; top 11% in the U.S. |
| Registered Nurse hours | 0.46 | 0.32 | 0.69 | top 10% in Louisiana; bottom 31% in the U.S. |
| Weekend total nurse staffing | 4.44 | 3.45 | 3.50 | top 8% in Louisiana; top 13% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.17 | 0.20 | 0.48 | top 36% in Louisiana; bottom 7% in the U.S. |
| Total nursing staff turnover (%) | 37.6 | 47.6 | 45.8 | top 21% in Louisiana; top 30% in the U.S. |
| RN turnover (%) | 33.3 | 41.6 | 42.9 | top 34% in Louisiana; top 33% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.40, RN 0.39, weekend 3.77. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Louisiana Children's Medical Center | Organization | 5% or Greater Direct Ownership Interest | 100% | 06/18/2019 |
| Commcare Management Corporation | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/01/2019 |
| Dinkler, Ayame | Individual | W-2 Managing Employee | NOT APPLICABLE | 06/19/2019 |
| Dinkler, Ayame | Individual | Corporate Director | NOT APPLICABLE | 10/07/2019 |
| Dinkler, Ayame | Individual | Corporate Officer | NOT APPLICABLE | 10/07/2019 |
| Feirn, Gregory | Individual | W-2 Managing Employee | NOT APPLICABLE | 06/19/2019 |
| Feirn, Gregory | Individual | Corporate Director | NOT APPLICABLE | 06/18/2019 |
| Feirn, Gregory | Individual | Corporate Officer | NOT APPLICABLE | 06/19/2019 |
| Gardner, George | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2019 |
| Goux, Jon | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2019 |
| Harvey Psarellis, Dawn | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2019 |
| Hudson, Mary | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2019 |
| Sarpalius, Jennifer | Individual | W-2 Managing Employee | NOT APPLICABLE | 10/01/2019 |
| Sarpalius, Jennifer | Individual | Corporate Director | NOT APPLICABLE | 10/07/2019 |
| Sarpalius, Jennifer | Individual | Corporate Officer | NOT APPLICABLE | 10/07/2019 |
| Tucker, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2018 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What mental health services do you provide on-site, and who delivers them?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Covenant Home | 0.3 mi | New Orleans, LA | ★★★★☆ | 4/5 | |
| Chateau de Notre Dame Community Care Center | 2.5 mi | New Orleans, LA | ★★☆☆☆ | 2/5 | |
| Wynhoven Community Care Center | 2.7 mi | Marrero, LA | ★★★☆☆ | 2/5 | |
| Marrero Healthcare Center | 2.9 mi | Marrero, LA | ★★★★★ | 5/5 | |
| Jefferson Healthcare Center | 3.3 mi | Jefferson, LA | ★☆☆☆☆ | 2/5 | |
| Ochsner Medical Center Skilled Nursing Facility | 3.5 mi | Jefferson, LA | ★★★★★ | 5/5 | |
| St Jude's Health & Wellness Center | 3.6 mi | New Orleans, LA | ★☆☆☆☆ | 1/5 | abuse |
| St. Margaret's Daughters Home | 4.0 mi | New Orleans, LA | ★★☆☆☆ | 2/5 | |
| John A. Stassi II Community Care Center | 5.4 mi | Metairie, LA | ★★★★★ | 4/5 | |
| St Joseph of Harahan | 5.4 mi | Harahan, LA | ★☆☆☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 195638.