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Covenant Home
5919 Magazine Street, New Orleans, LA 70115 (opens Google Maps) · Orleans County · (504) 897-6216· 96 certified beds · avg 57 residents/day · certified since Nov 20, 2004 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
4/5
Health inspection rating (on-site)
inspected May 20, 2026
0
Serious findings on record
$0
Fines, last 3 years
3.70
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 16 inspection findings. Open the full record below to read every finding.
The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint F-0584
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. F-0755
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761
View all 16 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 20, 2026 | E · Potential for more than minimal harm, pattern | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint · F-0584 |
| May 21, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| May 21, 2025 | E · Potential for more than minimal harm, pattern | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761 |
| May 21, 2025 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop and follow policies and procedures to prevent abuse, neglect, and theft. These written safeguards are the foundation of resident protection. · F-0607 |
| May 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| May 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| May 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · F-0842 |
| May 21, 2025 | D · Potential for more than minimal harm, isolated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Nov 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| Nov 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. · from a complaint · F-0609 |
| Jun 20, 2024 | D · Potential for more than minimal harm, isolated | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint · F-0600 |
| May 21, 2024 | E · Potential for more than minimal harm, pattern | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| May 21, 2024 | E · Potential for more than minimal harm, pattern | The facility did not dispose of garbage and refuse properly. · F-0814 |
| May 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554 |
| May 21, 2024 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to receive the visitors they choose, at the times they choose. · F-0563 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (8 → 1).
All citationsSerious citations (G–L)
2024
All citations: 7
Serious citations (G–L): 0
2025
All citations: 8
Serious citations (G–L): 0
2026
All citations: 1
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 7 | 0 | E |
| 2025 | 8 | 0 | E |
| 2026 | 1 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityLouisiana averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.70
Louisiana average: 4.04
U.S. average: 3.95
Registered Nurse hours
This facility: 0.56
Louisiana average: 0.32
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.40
Louisiana average: 3.45
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.70 | 4.04 | 3.95 | bottom 34% in Louisiana; bottom 47% in the U.S. |
| Registered Nurse hours | 0.56 | 0.32 | 0.69 | top 5% in Louisiana; bottom 47% in the U.S. |
| Weekend total nurse staffing | 3.40 | 3.45 | 3.50 | bottom 49% in Louisiana; top 47% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.51 | 0.20 | 0.48 | top 4% in Louisiana; top 32% in the U.S. |
| Total nursing staff turnover (%) | 30.2 | 47.6 | 45.8 | top 9% in Louisiana; top 14% in the U.S. |
| RN turnover (%) | 20.0 | 41.6 | 42.9 | top 17% in Louisiana; top 13% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.20, RN 0.49, weekend 2.94.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.20 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 3/5 · long-stay residents: 3/5 · short-stay residents: —/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Covenant Home. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
Non profit - Church related
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Childress, Charles | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/16/2025 |
| Childress, Charles | Individual | Corporate Director | NOT APPLICABLE | 01/16/2025 |
| Hoffmann, Margaret Elizabeth | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/11/1995 |
| Hoffmann, Margaret Elizabeth | Individual | ADP of the SNF | NOT APPLICABLE | 12/11/1995 |
| Wellington, Frances | Individual | Managing Control - Governing Body | NOT APPLICABLE | 01/16/2025 |
| Wellington, Frances | Individual | Corporate Director | NOT APPLICABLE | 01/16/2025 |
| Wise, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/15/2017 |
| Wise, John | Individual | ADP of the SNF | NOT APPLICABLE | 07/15/2017 |
All 8 owning or managing parties CMS has on file are shown — none excluded.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "What specific steps do you take to prevent abuse and neglect, and how are staff trained on them?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "How do you keep residents' medical records accurate, complete, and secure?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Louisiana midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 30% total nursing staff turnover here — who on the care team has been with you longest?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 25 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| John J Hainkel Jr Home and Rehabilitation Center | 0.3 mi | New Orleans, LA | ★★★★★ | 5/5 | |
| Chateau de Notre Dame Community Care Center | 2.5 mi | New Orleans, LA | ★★☆☆☆ | 2/5 | |
| Wynhoven Community Care Center | 2.5 mi | Marrero, LA | ★★★☆☆ | 2/5 | |
| Marrero Healthcare Center | 2.8 mi | Marrero, LA | ★★★★★ | 5/5 | |
| Jefferson Healthcare Center | 3.4 mi | Jefferson, LA | ★☆☆☆☆ | 2/5 | |
| St Jude's Health & Wellness Center | 3.4 mi | New Orleans, LA | ★☆☆☆☆ | 1/5 | abuse |
| Ochsner Medical Center Skilled Nursing Facility | 3.7 mi | Jefferson, LA | ★★★★★ | 5/5 | |
| St. Margaret's Daughters Home | 3.8 mi | New Orleans, LA | ★★☆☆☆ | 2/5 | |
| John A. Stassi II Community Care Center | 5.6 mi | Metairie, LA | ★★★★★ | 4/5 | |
| St Joseph of Harahan | 5.7 mi | Harahan, LA | ★☆☆☆☆ | 2/5 | |
| Willow Wood at Woldenberg Village | 6.1 mi | New Orleans, LA | ★★★☆☆ | 3/5 | |
| Bayside Healthcare Center | 6.5 mi | Gretna, LA | ★★★★☆ | 4/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Orleans, LA — 11 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Ferncrest Manor Living Center — New Orleans, LA · overall 1/5
- Jo Ellen Smith Convalescent Center — New Orleans, LA · overall 4/5
- Lafon Nursing Facility of the Holy Family — New Orleans, LA · overall 1/5
- Our Lady of Wisdom Community Care Center — New Orleans, LA · overall 4/5
- St Bernard Nursing & Rehab — New Orleans, LA · overall 1/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 195614.