Baton Rouge Health Care Center
5550 Thomas Road, Baton Rouge, LA 70811 · E. Baton Rouge County · 145 certified beds · avg 90 residents/day · certified since May 1, 1996
Part of chain: COMMCARE CORPORATION (14 facilities, chain avg rating 3.7★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Jun 20, 2024 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Jun 5, 2024 (Past Non-Compliance)
All citations in the current public record (13)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Oct 1, 2025 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Oct 1, 2025 | E · Potential for harm, repeated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Oct 1, 2025 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| May 13, 2025 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Oct 2, 2024 | E · Potential for harm, repeated | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Oct 2, 2024 | D · Potential for harm, one-off | The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups. |
| Oct 2, 2024 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. |
| Jun 20, 2024 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jun 20, 2024 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · from a complaint |
| Oct 4, 2023 | E · Potential for harm, repeated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · from a complaint |
| Oct 4, 2023 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. · from a complaint |
| Oct 4, 2023 | D · Potential for harm, one-off | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. |
| Aug 23, 2023 | D · Potential for harm, one-off | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · from a complaint |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | E |
| 2024 | 5 | 1 | G ▲ |
| 2025 | 4 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $63,663, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Jun 20, 2024 | Fine | $21,863 |
| Oct 4, 2023 | Fine | $41,800 |
| Oct 4, 2023 | Payment Denial | 13 days from Nov 2, 2023 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.99 | 4.04 | 3.95 | top 10% in Louisiana; top 13% in the U.S. |
| Registered Nurse hours | 0.31 | 0.32 | 0.69 | top 38% in Louisiana; bottom 11% in the U.S. |
| Weekend total nurse staffing | 3.97 | 3.45 | 3.50 | top 17% in Louisiana; top 24% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.10 | 0.20 | 0.48 | bottom 19% in Louisiana; bottom 1% in the U.S. |
| Total nursing staff turnover (%) | 43.2 | 47.6 | 45.8 | top 34% in Louisiana; top 45% in the U.S. |
| RN turnover (%) | 62.5 | 41.6 | 42.9 | bottom 20% in Louisiana; bottom 19% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.45, RN 0.28, weekend 3.55. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Commcare Corporation | Organization | 5% or Greater Direct Ownership Interest | 100% | 03/01/1994 |
| Commcare Management Corporation | Organization | Operational/Managerial Control | NOT APPLICABLE | 07/01/2018 |
| Gardner, George | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2018 |
| Goux, Jon | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2018 |
| Harvey Psarellis, Dawn | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2010 |
| Harvey Psarellis, Dawn | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Hudson, Mary | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/01/2018 |
| Mangun, Garold | Individual | Corporate Director | NOT APPLICABLE | 06/09/1997 |
| Masson, Henry | Individual | Corporate Director | NOT APPLICABLE | 12/24/1992 |
| Masson, Henry | Individual | Corporate Officer | NOT APPLICABLE | 07/01/1996 |
| Prechter, Patricia | Individual | Corporate Director | NOT APPLICABLE | 03/01/2018 |
| Tucker, James | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "What is your approach to psychiatric medications — how do you try non-drug options first and work to reduce doses over time?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| River Oaks Nursing & Rehabilitation Center LLC | 2.5 mi | Baker, LA | ★★★☆☆ | 2/5 | abuse |
| Central Guest House Healthcare & Rehabilitation Ce | 5.7 mi | Baton Rouge, LA | ★★★☆☆ | 3/5 | |
| The Lodge at Lane | 6.1 mi | Zachary, LA | ★★★★★ | 5/5 | |
| Zachary Manor Nursing and Rehabilitation Center | 6.3 mi | Zachary, LA | ★★★☆☆ | 3/5 | |
| St Clare Manor Nursing and Rehabilitation | 7.3 mi | Baton Rouge, LA | ★★★★☆ | 4/5 | |
| Baton Rouge General Medical Center, SNF | 7.5 mi | Baton Rouge, LA | ★★★★★ | 5/5 | |
| Mid City Community Nursing and Rehab | 7.6 mi | Baton Rouge, LA | ★★★★☆ | 4/5 | |
| Sterling Place Healthcare & Rehabilitation Center | 7.6 mi | Baton Rouge, LA | ★★★★☆ | 4/5 | |
| Capital Oaks Nursing & Rehabilitation Center LLC | 7.6 mi | Baton Rouge, LA | ★☆☆☆☆ | 2/5 | |
| Legacy Nursing and Rehabilitation of Port Allen | 8.3 mi | Port Allen, LA | ★☆☆☆☆ | 1/5 | abuse |
| The Guest House Care Center | 8.4 mi | Baton Rouge, LA | ★☆☆☆☆ | 2/5 | |
| Capitol House Nursing and Rehab Center | 8.8 mi | Baton Rouge, LA | ★☆☆☆☆ | 3/5 |
Compare this facility with the 3 closest →
All facilities in Baton Rouge →
Facility data as of CMS processing date 2026-08-01. CCN 195361.