How to file a complaint about care →
No fines or payment denials in the published 3-year window.
4502 General Meyer Avenue, New Orleans, LA 70131 (opens Google Maps) · Orleans County · (504) 361-7923· 180 certified beds · avg 119 residents/day · certified since Aug 19, 1986 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: PRIORITY MANAGEMENT (38 facilities, chain avg rating 2.9★)
New to these records? How to read an inspection report →
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Showing the latest 3 of 15 inspection findings. Open the full record below to read every finding.
The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. F-0578
The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. F-0688
The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. F-0755
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 12, 2026 | E · Potential for more than minimal harm, pattern | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578 |
| Mar 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. · F-0688 |
| Mar 12, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Jan 15, 2026 | E · Potential for more than minimal harm, pattern | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint · F-0658 |
| Jan 15, 2026 | B · Potential for minimal harm, pattern | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Aug 5, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755 |
| Mar 19, 2025 | E · Potential for more than minimal harm, pattern | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · F-0755 |
| Mar 19, 2025 | D · Potential for more than minimal harm, isolated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656 |
| Mar 19, 2025 | D · Potential for more than minimal harm, isolated | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. · F-0693 |
| Sep 5, 2024 | D · Potential for more than minimal harm, isolated | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689 |
| Mar 7, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690 |
| Dec 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint · F-0755 |
| Dec 14, 2023 | D · Potential for more than minimal harm, isolated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint · F-0761 |
| Sep 7, 2023 | E · Potential for more than minimal harm, pattern | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint · F-0692 |
| Aug 9, 2023 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint · F-0880 |
Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 4 | 0 | E |
| 2024 | 2 | 0 | D |
| 2025 | 4 | 0 | E |
| 2026 | 5 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
How to file a complaint about care →
No fines or payment denials in the published 3-year window.
What these staffing numbers mean →
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.58 | 4.04 | 3.95 | bottom 27% in Louisiana; bottom 40% in the U.S. |
| Registered Nurse hours | 0.15 | 0.32 | 0.69 | bottom 12% in Louisiana; bottom 1% in the U.S. |
| Weekend total nurse staffing | 2.98 | 3.45 | 3.50 | bottom 27% in Louisiana; bottom 30% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.13 | 0.20 | 0.48 | bottom 39% in Louisiana; bottom 3% in the U.S. |
| Total nursing staff turnover (%) | 35.6 | 47.6 | 45.8 | top 16% in Louisiana; top 25% in the U.S. |
| RN turnover (%) | — | 41.6 | 42.9 | — |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.67, RN 0.15, weekend 3.06.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.67 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 2/5.
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Jo Ellen Smith Convalescent Center. CMS inspection and staffing records do not tell us what this home will charge you.
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Understand who pays for care · How we handle price evidence · Report an incorrect price
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Bauder Family Investments, LLC | Organization | 5% or Greater Direct Ownership Interest | 25% | 08/20/2021 |
| Bauder, Kelly | Individual | 5% or Greater Indirect Ownership Interest | 6% | 08/20/2021 |
| Bauder, Madison | Individual | 5% or Greater Indirect Ownership Interest | 6% | 08/20/2021 |
| Bauder, Parker | Individual | 5% or Greater Indirect Ownership Interest | 6% | 08/20/2021 |
| Bauder, William | Individual | Indirect Ownership Interest | NOT APPLICABLE | 08/20/2021 |
| Boulware, Douglas | Individual | Direct Ownership Interest | NOT APPLICABLE | 07/23/2015 |
| Boulware, Karen | Individual | 5% or Greater Indirect Ownership Interest | 13% | 10/01/2016 |
| Boulware, Steven | Individual | Indirect Ownership Interest | NOT APPLICABLE | 10/01/2016 |
| FBGM, L.L.C. | Organization | 5% or Greater Direct Ownership Interest | 25% | 10/01/2016 |
| Bauder Family Investments, LLC | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 08/20/2021 |
| Boulware, Douglas | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/23/2015 |
| Boulware, Steven | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2023 |
| Boulware, Steven | Individual | Individual Is an Owner, Partner or Trustee of Any ADP of the SNF | NOT APPLICABLE | 05/08/2025 |
| Burks, Jonnay | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
| Daniels, Bertha | Individual | ADP of the SNF | NOT APPLICABLE | 04/18/2025 |
| FBGM, L.L.C. | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 10/01/2016 |
| Lipari, Blake | Individual | ADP of the SNF | NOT APPLICABLE | 04/19/2025 |
| Priority Management Group, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/01/2016 |
| Priority Management Group, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/01/2016 |
| Progressive Rehab Solutions, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
All 20 owning or managing parties CMS has on file are shown — none excluded.
CMS lists this facility under the chain Priority Management — 38 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
Listed by state, then facility name — not a ranking. Showing 8 of the 37 others, continuing from this facility's own place in that list.
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Willow Wood at Woldenberg Village | 1.4 mi | New Orleans, LA | ★★★☆☆ | 3/5 | |
| Our Lady of Wisdom Community Care Center | 1.9 mi | New Orleans, LA | ★★★★☆ | 4/5 | |
| St Jude's Health & Wellness Center | 4.5 mi | New Orleans, LA | ★☆☆☆☆ | 1/5 | abuse |
| Bayside Healthcare Center | 5.0 mi | Gretna, LA | ★★★★☆ | 4/5 | |
| Lafon Nursing Facility of the Holy Family | 5.4 mi | New Orleans, LA | ★☆☆☆☆ | 2/5 | |
| St. Margaret's Daughters Home | 5.8 mi | New Orleans, LA | ★★☆☆☆ | 2/5 | |
| Wynhoven Community Care Center | 6.0 mi | Marrero, LA | ★★★☆☆ | 2/5 | |
| St Bernard Nursing & Rehab | 6.0 mi | New Orleans, LA | ★☆☆☆☆ | 2/5 | |
| Chateau de Notre Dame Community Care Center | 6.6 mi | New Orleans, LA | ★★☆☆☆ | 2/5 | |
| Marrero Healthcare Center | 6.8 mi | Marrero, LA | ★★★★★ | 5/5 | |
| Covenant Home | 6.8 mi | New Orleans, LA | ★★★★☆ | 4/5 | |
| John J Hainkel Jr Home and Rehabilitation Center | 7.1 mi | New Orleans, LA | ★★★★★ | 5/5 |
Facility data as of CMS processing date 2026-08-01. CCN 195204.
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