Jo Ellen Smith Convalescent Center

Name: Jo Ellen Smith Convalescent Center
Address: 4502 GENERAL MEYER AVENUE, New Orleans, LA, 70131, US
Telephone: 5043617923

4502 General Meyer Avenue, New Orleans, LA 70131 · Orleans County · 180 certified beds · avg 119 residents/day · certified since Aug 19, 1986

Part of chain: PRIORITY MANAGEMENT (38 facilities, chain avg rating 2.9★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

3.58

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (15)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Mar 12, 2026	E · Potential for harm, repeated	The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Mar 12, 2026	D · Potential for harm, one-off	The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline.
Mar 12, 2026	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jan 15, 2026	E · Potential for harm, repeated	The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · from a complaint
Jan 15, 2026	B · Minimal risk, repeated	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint
Aug 5, 2025	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Mar 19, 2025	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Mar 19, 2025	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Mar 19, 2025	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Sep 5, 2024	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint
Mar 7, 2024	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Dec 14, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Dec 14, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · from a complaint
Sep 7, 2023	E · Potential for harm, repeated	The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint
Aug 9, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint

Inspection trend by year

Citations from standard inspections stayed about the same across the last two inspection cycles (3 → 3).

Year	Citations	Worst severity that year
2023	4	E
2024	2	D
2025	4	E
2026	5	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	3.58	4.04	3.95	bottom 27% in Louisiana; bottom 40% in the U.S.
Registered Nurse hours	0.15	0.32	0.69	bottom 12% in Louisiana; bottom 1% in the U.S.
Weekend total nurse staffing	2.98	3.45	3.50	bottom 27% in Louisiana; bottom 30% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.13	0.20	0.48	bottom 39% in Louisiana; bottom 3% in the U.S.
Total nursing staff turnover (%)	35.6	47.6	45.8	top 16% in Louisiana; top 25% in the U.S.
RN turnover (%)	0.0	41.6	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.67, RN 0.15, weekend 3.06. Staffing rating: 2/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

For profit - Corporation

Owner / manager	Type	Role	Stake	Since
Bauder Family Investments, LLC	Organization	5% or Greater Direct Ownership Interest	25%	08/20/2021
Bauder, Kelly	Individual	5% or Greater Indirect Ownership Interest	6%	08/20/2021
Bauder, Madison	Individual	5% or Greater Indirect Ownership Interest	6%	08/20/2021
Bauder, Parker	Individual	5% or Greater Indirect Ownership Interest	6%	08/20/2021
Bauder, William	Individual	Indirect Ownership Interest	NOT APPLICABLE	08/20/2021
Boulware, Douglas	Individual	Direct Ownership Interest	NOT APPLICABLE	07/23/2015
Boulware, Karen	Individual	5% or Greater Indirect Ownership Interest	13%	10/01/2016
Boulware, Steven	Individual	Indirect Ownership Interest	NOT APPLICABLE	10/01/2016
FBGM, L.L.C.	Organization	5% or Greater Direct Ownership Interest	25%	10/01/2016
Bauder Family Investments, LLC	Organization	5% or Greater Security Interest	NOT APPLICABLE	08/20/2021
Boulware, Douglas	Individual	Operational/Managerial Control	NOT APPLICABLE	07/23/2015
Boulware, Steven	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2023
Boulware, Steven	Individual	Individual Is an Owner, Partner or Trustee of Any ADP of the SNF	NOT APPLICABLE	05/08/2025
Burks, Jonnay	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2023
Daniels, Bertha	Individual	ADP of the SNF	NOT APPLICABLE	04/18/2025
FBGM, L.L.C.	Organization	5% or Greater Security Interest	NOT APPLICABLE	10/01/2016
Lipari, Blake	Individual	ADP of the SNF	NOT APPLICABLE	04/19/2025
Priority Management Group, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	10/01/2016
Priority Management Group, LLC	Organization	ADP of the SNF	NOT APPLICABLE	10/01/2016
Progressive Rehab Solutions, LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/01/2023

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
"What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
"How do you keep residents' medical records accurate, complete, and secure?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Willow Wood at Woldenberg Village	1.4 mi	New Orleans, LA	★★★☆☆	3/5
Our Lady of Wisdom Community Care Center	1.9 mi	New Orleans, LA	★★★★☆	4/5
St Jude's Health & Wellness Center	4.5 mi	New Orleans, LA	★☆☆☆☆	1/5	abuse
Bayside Healthcare Center	5.0 mi	Gretna, LA	★★★★☆	4/5
Lafon Nursing Facility of the Holy Family	5.4 mi	New Orleans, LA	★☆☆☆☆	2/5
St. Margaret's Daughters Home	5.8 mi	New Orleans, LA	★★☆☆☆	2/5
Wynhoven Community Care Center	6.0 mi	Marrero, LA	★★★☆☆	2/5
St Bernard Nursing & Rehab	6.0 mi	New Orleans, LA	★☆☆☆☆	2/5
Chateau de Notre Dame Community Care Center	6.6 mi	New Orleans, LA	★★☆☆☆	2/5
Marrero Healthcare Center	6.8 mi	Marrero, LA	★★★★★	5/5
Covenant Home	6.8 mi	New Orleans, LA	★★★★☆	4/5
John J Hainkel Jr Home and Rehabilitation Center	7.1 mi	New Orleans, LA	★★★★★	5/5

Compare this facility with the 3 closest →

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Facility data as of CMS processing date 2026-08-01. CCN 195204.

The Care File

Visit checklist — Jo Ellen Smith Convalescent Center

4502 General Meyer Avenue, New Orleans, LA 70131 · 5043617923

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you decide when a feeding tube is truly needed, and how do staff care for residents who have one?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195204 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)