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Part of chain: PRESBYTERIAN HOMES & SERVICES (21 facilities, chain avg rating 4.3★)
4/5
Health inspection rating (on-site)
inspected Apr 3, 2025
1
Serious findings on record
most recent Apr 25, 2024
$8,827
Fines, last 3 years
5.22
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Most serious findings (actual harm or immediate jeopardy)
The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Why it matters: Ignoring these rights means residents may receive treatments they refused, or miss having their end-of-life wishes respected.
Severity (J): Immediate jeopardy to resident health or safety was cited. The scope was isolated: limited residents, staff, or locations were affected. Scope describes the extent of the deficiency, not whether it happened on previous inspections.
Corrected: May 17, 2024 (Deficient, Provider has date of correction)
Inspection findings in the public record
Showing the latest 3 of 9 inspection findings. Open the full record below to read every finding.
J · Immediate jeopardy, isolated
The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. F-0578
F · Potential for more than minimal harm, widespread
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. F-0812
D · Potential for more than minimal harm, isolated
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. F-0761
View all 9 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
Date
Severity
What the facility was cited for
Apr 25, 2024
▲ J · Immediate jeopardy, isolated
The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. · F-0578
Apr 25, 2024
F · Potential for more than minimal harm, widespread
The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812
Apr 25, 2024
D · Potential for more than minimal harm, isolated
The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. · F-0761
Apr 25, 2024
D · Potential for more than minimal harm, isolated
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880
Apr 25, 2024
D · Potential for more than minimal harm, isolated
The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. · F-0883
Apr 25, 2024
C · Potential for minimal harm, widespread
The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. · F-0732
Aug 24, 2023
D · Potential for more than minimal harm, isolated
The facility did not keep residents' personal and medical information private and confidential. · F-0583
Aug 24, 2023
D · Potential for more than minimal harm, isolated
The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Aug 24, 2023
D · Potential for more than minimal harm, isolated
The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677
Inspection trend by year
Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations:
3
Serious citations (G–L):
0
2024
All citations:
6
Serious citations (G–L):
1
All bars start at zero. Exact values and supporting details remain below.
Year
Citations
Serious (G–L)
Worst severity that year
2023
3
0
D
2024
6
1
J ▲
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.
Date
Type
Amount / length
Apr 25, 2024
Fine
$8,827
Nurse staffing (from payroll records, adjusted for how much care residents need)
Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityMinnesota averageU.S. average
Total nurse staffing (hours per resident per day)
This facility:
5.22
Minnesota average:
4.83
U.S. average:
3.95
Registered Nurse hours
This facility:
1.61
Minnesota average:
1.22
U.S. average:
0.69
Weekend total nurse staffing
This facility:
4.89
Minnesota average:
4.27
U.S. average:
3.50
All bars start at zero. Exact values and supporting details remain below.
Measure
This facility
Minnesota avg
U.S. avg
Where it stands
Total nurse staffing (hours per resident per day)
5.22
4.83
3.95
top 29% in Minnesota; top 10% in the U.S.
Registered Nurse hours
1.61
1.22
0.69
top 15% in Minnesota; top 4% in the U.S.
Weekend total nurse staffing
4.89
4.27
3.50
top 18% in Minnesota; top 7% in the U.S.
Weekend RN hours (not acuity-adjusted)
1.07
0.69
0.48
top 13% in Minnesota; top 5% in the U.S.
Total nursing staff turnover (%)
29.1
42.2
45.8
top 19% in Minnesota; top 13% in the U.S.
RN turnover (%)
23.5
38.6
42.9
top 26% in Minnesota; top 19% in the U.S.
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.26, RN 1.31, weekend 3.99.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.26 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
No verified facility-specific private-pay price is available in our data for Lake Minnetonka Shores. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
Request the room type, effective date and itemized daily rate in writing.
Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Presbyterian Homes Housing and Assisted Living, INC.
Organization
5% or Greater Direct Ownership Interest
100%
04/14/2010
Fletcher, Jonathan
Individual
Corporate Director
NOT APPLICABLE
02/01/2025
Fletcher, Jonathan
Individual
Corporate Officer
NOT APPLICABLE
02/01/2025
Meyer, Mark
Individual
Corporate Director
NOT APPLICABLE
04/14/2010
Meyer, Mark
Individual
Corporate Officer
NOT APPLICABLE
04/14/2010
Mielke, John
Individual
Operational/Managerial Control
NOT APPLICABLE
08/29/2019
Mielke, John
Individual
ADP of the SNF
NOT APPLICABLE
08/29/2019
Northeast Bank
Organization
5% or Greater Mortgage Interest
NOT APPLICABLE
06/03/2014
Northeast Bank
Organization
5% or Greater Security Interest
NOT APPLICABLE
06/03/2014
Pederson, Mark
Individual
Corporate Director
NOT APPLICABLE
01/01/2023
Peterson, Heidi
Individual
ADP of the SNF
NOT APPLICABLE
01/12/2025
PHS Management, LLC
Organization
Operational/Managerial Control
NOT APPLICABLE
03/11/2011
PHS Management, LLC
Organization
ADP of the SNF
NOT APPLICABLE
07/17/2025
Presbyterian Homes Housing and Assisted Living, INC.
Organization
Operational/Managerial Control
NOT APPLICABLE
04/14/2010
Presbyterian Homes Housing and Assisted Living, INC.
Organization
ADP of the SNF
NOT APPLICABLE
09/30/2025
Sokoloski, Shaylee
Individual
Operational/Managerial Control
NOT APPLICABLE
07/11/2019
Sokoloski, Shaylee
Individual
ADP of the SNF
NOT APPLICABLE
07/11/2019
All 17 owning or managing parties CMS has on file are shown — none excluded.
Other facilities in the same chain
CMS lists this facility under the chain Presbyterian Homes & Services — 21 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
CMS records place this facility in Hennepin, MN — 54 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
Facility data as of CMS processing date 2026-08-01. CCN 245210.
This page is the printable visit checklist. If your browser did not open the print dialog automatically, use File → Print (Ctrl/⌘-P).
The Care File
Visit checklist — Lake Minnetonka Shores
4527 Shoreline Drive, Spring Park, MN 55384 · (952) 471-4001
Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $8,827
Most serious findings on record:
▲ Apr 25, 2024 (F-0578, Immediate jeopardy, isolated): The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Questions for the administrator:
☐ "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
☐ "Where do you post your daily staffing numbers, and can I see today's?"
☐ "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the plan of correction for the findings in your most recent state inspection?"
☐ "CMS reports 29% total nursing staff turnover here — who on the care team has been with you longest?"
☐ "The ownership record on file lists 17 owning or managing parties — who makes the decisions about staffing levels?"
☐ "Can I visit again unannounced, at a mealtime or on a weekend?"
While you're there, notice:
☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)
Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 245210 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)