Norris Square

Name: Norris Square
Address: 6993 80TH STREET SOUTH, Cottage Grove, MN, 55016, US
Telephone: 6517696650

6993 80th Street South, Cottage Grove, MN 55016 · Washington County · 72 certified beds · avg 37 residents/day · certified since May 13, 2019

Part of chain: PRESBYTERIAN HOMES & SERVICES (21 facilities, chain avg rating 4.3★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.14

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Actual harm, one-off · Nov 3, 2023 · F-0686

The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Why it matters: Bedsores are painful, can become deeply infected, and in serious cases can be life-threatening.

Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.

Corrected: Nov 28, 2023 (Deficient, Provider has date of correction)

All citations in the current public record (13)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 10, 2025	D · Potential for harm, one-off	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.
Dec 10, 2025	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Dec 10, 2025	D · Potential for harm, one-off	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from.
Oct 24, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Oct 24, 2024	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Nov 3, 2023	▲ G · Actual harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Nov 3, 2023	D · Potential for harm, one-off	The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly.
Nov 3, 2023	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Nov 3, 2023	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Nov 3, 2023	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Nov 3, 2023	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Nov 3, 2023	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Nov 3, 2023	D · Potential for harm, one-off	The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (2 → 3).

Year	Citations	Serious (G–L)	Worst severity that year
2023	8	1	G ▲
2024	2	0	D
2025	3	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

0 fines totaling $0, plus 1 Medicare payment denial period.

Date	Type	Amount / length
Nov 3, 2023	Payment Denial	16 days from Nov 29, 2023

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Minnesota avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.14	4.83	3.95	top 34% in Minnesota; top 11% in the U.S.
Registered Nurse hours	1.76	1.22	0.69	top 9% in Minnesota; top 3% in the U.S.
Weekend total nurse staffing	4.49	4.27	3.50	top 36% in Minnesota; top 12% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.10	0.69	0.48	top 12% in Minnesota; top 5% in the U.S.
Total nursing staff turnover (%)	40.0	42.2	45.8	top 50% in Minnesota; top 36% in the U.S.
RN turnover (%)	31.3	38.6	42.9	top 43% in Minnesota; top 32% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.47, RN 1.53, weekend 3.90. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: —/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Presbyterian Homes and Services	Organization	5% or Greater Direct Ownership Interest	100%	07/25/2017
Fletcher, Jonathan	Individual	Corporate Director	NOT APPLICABLE	02/01/2025
Fletcher, Jonathan	Individual	Corporate Officer	NOT APPLICABLE	02/01/2025
Kispert, Christopher	Individual	Operational/Managerial Control	NOT APPLICABLE	08/28/2023
Kispert, Christopher	Individual	ADP of the SNF	NOT APPLICABLE	08/28/2023
Meyer, Mark	Individual	Corporate Director	NOT APPLICABLE	02/09/2016
Meyer, Mark	Individual	Corporate Officer	NOT APPLICABLE	02/09/2016
Mielke, John	Individual	Operational/Managerial Control	NOT APPLICABLE	08/29/2019
Mielke, John	Individual	ADP of the SNF	NOT APPLICABLE	08/29/2019
Pederson, Mark	Individual	Corporate Director	NOT APPLICABLE	01/01/2023
Pederson, Mark	Individual	ADP of the SNF	NOT APPLICABLE	01/12/2025
Peterson, Heidi	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2023
PHS Management, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	08/17/2017
PHS Management, LLC	Organization	ADP of the SNF	NOT APPLICABLE	04/14/2025
Presbyterian Homes Housing and Assisted Living, INC.	Organization	Operational/Managerial Control	NOT APPLICABLE	11/18/2024
TCF Investments Management, INC.	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	08/17/2017
TCF Investments Management, INC.	Organization	5% or Greater Security Interest	NOT APPLICABLE	08/17/2017

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
"Does your facility have an active resident council, and how does management respond to its concerns?"
"Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
"How do you learn about each resident's background and history, and how does that shape their care?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
"What is your policy on physical restraints, and what alternatives do you try first?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
St Therese of Woodbury LLC	4.3 mi	Woodbury, MN	★★★★☆	3/5
Woodbury Health Care Center	5.3 mi	Woodbury, MN	★☆☆☆☆	1/5
Woodlyn Heights Healthcare Center	5.5 mi	Inver Grove Heights, MN	★★☆☆☆	2/5
Southview Acres Healthcare Center	6.5 mi	West Saint Paul, MN	★★☆☆☆	2/5
Good Samaritan Society - Inver Grove Heights	6.6 mi	Inver Grove Heights, MN	★★★☆☆	3/5
Regina Senior Living	7.2 mi	Hastings, MN	★★☆☆☆	2/5
Walker Methodist Westwood Ridge II	7.8 mi	West Saint Paul, MN	★★☆☆☆	2/5
Augustana Care Hastings Health and Rehabilitation	8.5 mi	Hastings, MN	★★★★★	4/5
Cerenity Care Center on Humboldt	9.1 mi	Saint Paul, MN	★★☆☆☆	2/5
Cerenity Marian of St Paul LLC	9.3 mi	Saint Paul, MN	★★★★☆	3/5
Prescott Nursing and Rehab Community	10.0 mi	Prescott, WI	★★★☆☆	3/5
Little Sisters of the Poor	10.3 mi	Saint Paul, MN	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Cottage Grove →

Facility data as of CMS processing date 2026-08-01. CCN 245637.

The Care File

Visit checklist — Norris Square

6993 80th Street South, Cottage Grove, MN 55016 · 6517696650

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Most serious findings on record:

▲ Nov 3, 2023 (F-0686, Actual harm, one-off): The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.

Questions for the administrator:

☐ "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
☐ "Does your facility have an active resident council, and how does management respond to its concerns?"
☐ "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
☐ "How do you learn about each resident's background and history, and how does that shape their care?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
☐ "What is your policy on physical restraints, and what alternatives do you try first?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 245637 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)