Norris Square

How to file a complaint about care →

0 fines totaling $0, plus 1 Medicare payment denial period.

Every penalty CMS publishes for this facility in the 3-year window is listed —none excluded. The count and the dollar total come from two different CMS datasets and agree for this facility. Penalties older than the window are dropped by CMS before publication, not by us.

What these staffing numbers mean →

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.47, RN 1.53, weekend 3.90.Comparing with Medicare Care Compare? Care Compare shows the raw figure (4.47 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 5/5.

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

Non profit - Corporation

All 17 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Presbyterian Homes & Services — 21 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

• Presbyterian Homes of Arden Hills — Arden Hills, MN · overall 4/5
• Presbyterian Homes of Bloomington — Bloomington, MN · overall 5/5
• Waverly Gardens — North Oaks, MN · overall 3/5abuse
• Deerfield Care Center, LLC — New Richmond, WI · overall 5/5
• Hallmar Village — Cedar Rapids, IA · overall 2/5
• Highland Ridge Care Center, LLC — Williamsburg, IA · overall 3/5
• Mill-Pond — Ankeny, IA · overall 5/5
• Mount Carmel Bluffs — Dubuque, IA · overall 5/5

Listed by state, then facility name — not a ranking. Showing 8 of the 20 others, continuing from this facility's own place in that list.

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

• "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
• "Does your facility have an active resident council, and how does management respond to its concerns?"
• "Can we tour the resident rooms, bathrooms, and common areas today, including areas not on the usual tour route?"
• "How do you learn about each resident's background and history, and how does that shape their care?"
• "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
• "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
• "What is your policy on physical restraints, and what alternatives do you try first?"
• "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"

Also worth asking anywhere

• "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
• "Can I see the plan of correction for the findings in your most recent state inspection?"
• "CMS reports 40% total nursing staff turnover here — who on the care team has been with you longest?"
• "The ownership record on file lists 17 owning or managing parties — who makes the decisions about staffing levels?"
• "Can I visit again unannounced, at a mealtime or on a weekend?"

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Washington, MN — 8 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

• The Estates at Greeley LLC — Stillwater, MN · overall 4/5
• The Estates at Linden LLC — Stillwater, MN · overall 5/5
• Birchwood Health Care Center — Forest Lake, MN · overall 2/5
• Gables of Boutwells Landing — Oak Park Heights, MN · overall 4/5
• Good Samaritan Society - Stillwater — Stillwater, MN · overall 3/5

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Cottage Grove →