Presbyterian Homes of Arden Hills
3220 Lake Johanna Boulevard, Arden Hills, MN 55112 · Ramsey County · 128 certified beds · avg 125 residents/day · certified since Feb 1, 1987
Part of chain: PRESBYTERIAN HOMES & SERVICES (21 facilities, chain avg rating 4.3★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Jun 6, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: May 22, 2025 (Past Non-Compliance)
All citations in the current public record (22)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 29, 2026 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Jun 6, 2025 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| May 1, 2025 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Apr 16, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint |
| Sep 12, 2024 | E · Potential for harm, repeated | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Sep 12, 2024 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Sep 12, 2024 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Sep 12, 2024 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Sep 12, 2024 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Sep 12, 2024 | D · Potential for harm, one-off | The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from. |
| Sep 12, 2024 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Sep 12, 2024 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Aug 30, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 30, 2023 | E · Potential for harm, repeated | The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices. |
| Aug 30, 2023 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Aug 30, 2023 | D · Potential for harm, one-off | The facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. |
| Aug 30, 2023 | D · Potential for harm, one-off | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. |
| Aug 30, 2023 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. |
| Aug 30, 2023 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Aug 30, 2023 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Aug 30, 2023 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| Aug 30, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
Inspection trend by year
Citations from standard inspections stayed about the same across the last two inspection cycles (10 → 8).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 10 | 0 | F |
| 2024 | 8 | 0 | E |
| 2025 | 3 | 1 | G ▲ |
| 2026 | 1 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Minnesota avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.95 | 4.83 | 3.95 | top 42% in Minnesota; top 14% in the U.S. |
| Registered Nurse hours | 0.96 | 1.22 | 0.69 | bottom 29% in Minnesota; top 18% in the U.S. |
| Weekend total nurse staffing | 4.56 | 4.27 | 3.50 | top 31% in Minnesota; top 11% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.57 | 0.69 | 0.48 | bottom 46% in Minnesota; top 26% in the U.S. |
| Total nursing staff turnover (%) | 19.4 | 42.2 | 45.8 | top 3% in Minnesota; top 2% in the U.S. |
| RN turnover (%) | 26.7 | 38.6 | 42.9 | top 34% in Minnesota; top 24% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.16, RN 0.81, weekend 3.84. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 2/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Presbyterian Homes and Services | Organization | 5% or Greater Direct Ownership Interest | 100% | 04/01/2020 |
| Bremer Bank National Association | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 09/30/2011 |
| Bremer Bank National Association | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 09/30/2011 |
| Fletcher, Jonathan | Individual | Corporate Director | NOT APPLICABLE | 02/01/2025 |
| Fletcher, Jonathan | Individual | Corporate Officer | NOT APPLICABLE | 02/01/2025 |
| Fletcher, Jonathan | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2023 |
| Fletcher, Jonathan | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2025 |
| Lippert, Stacey | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/18/2024 |
| Lippert, Stacey | Individual | ADP of the SNF | NOT APPLICABLE | 06/18/2024 |
| Meyer, Mark | Individual | Corporate Officer | NOT APPLICABLE | 01/01/1995 |
| Meyer, Mark | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/11/2011 |
| Meyer, Mark | Individual | ADP of the SNF | NOT APPLICABLE | 03/11/2011 |
| Mielke, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/29/2019 |
| Mielke, John | Individual | ADP of the SNF | NOT APPLICABLE | 08/29/2019 |
| Pederson, Mark | Individual | Corporate Director | NOT APPLICABLE | 01/01/2023 |
| Peterson, Heidi | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2023 |
| Peterson, Heidi | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2023 |
| PHS Management, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/11/2011 |
| PHS Management, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/15/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Langton Shores | 1.5 mi | Roseville, MN | ★★★★★ | 5/5 | |
| St Anthony Health & Rehabilitation | 1.6 mi | St Anthony, MN | ★★★★☆ | 3/5 | |
| The Villas at New Brighton | 1.7 mi | New Brighton, MN | ★☆☆☆☆ | 1/5 | |
| New Brighton Care Center | 1.8 mi | New Brighton, MN | ★★☆☆☆ | 2/5 | |
| The Estates at Roseville LLC | 2.2 mi | Roseville, MN | ★★☆☆☆ | 2/5 | |
| The Villas at Roseville | 2.6 mi | Roseville, MN | ★★★☆☆ | 3/5 | |
| Crest View Lutheran Home | 2.9 mi | Columbia Heights, MN | ★☆☆☆☆ | 1/5 | abuse |
| Benedictine Health Center Innsbruck | 3.0 mi | New Brighton, MN | ★★★☆☆ | 2/5 | |
| Bywood East Health Care | 3.4 mi | Minneapolis, MN | ★★☆☆☆ | 1/5 | abuseSFF |
| St Anthony Park Home INC | 4.2 mi | Saint Paul, MN | ★★☆☆☆ | 1/5 | |
| Lyngblomsten Care Center | 4.3 mi | Saint Paul, MN | ★★★☆☆ | 2/5 | |
| Catholic Eldercare on Main | 5.2 mi | Minneapolis, MN | ★★★☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 245424.