Auburn Home in Waconia
594 Cherry Drive, Waconia, MN 55387 · Carver County · 37 certified beds · avg 35 residents/day · certified since Nov 1, 1991
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Apr 2, 2025 · F-0578
The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Why it matters: Ignoring these rights means residents may receive treatments they refused, or miss having their end-of-life wishes respected.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Apr 30, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (30)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Jun 18, 2026 | D · Potential for harm, one-off | The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. |
| Jun 18, 2026 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 25, 2025 | E · Potential for harm, repeated | The facility did not make sure residents actually saw their doctor face-to-face at all required visits. Doctors must examine nursing home residents in person on a regular schedule. · from a complaint |
| Nov 25, 2025 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint |
| Nov 25, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · from a complaint |
| Nov 25, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint |
| Apr 2, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Apr 2, 2025 | F · Potential for harm, facility-wide | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Apr 2, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 2, 2025 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Apr 2, 2025 | F · Potential for harm, facility-wide | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. |
| Apr 2, 2025 | F · Potential for harm, facility-wide | The facility did not designate a qualified infection preventionist — a trained person responsible for running the infection prevention and control program. |
| Apr 2, 2025 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Apr 2, 2025 | D · Potential for harm, one-off | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Apr 2, 2025 | D · Potential for harm, one-off | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. |
| Apr 2, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint |
| Apr 2, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Apr 2, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Apr 2, 2025 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| Apr 2, 2025 | C · Minimal risk, facility-wide | The facility did not make its inspection results easy for residents to see, or made it hard for residents to contact advocacy agencies like the ombudsman. |
| Feb 29, 2024 | F · Potential for harm, facility-wide | The facility did not electronically submit complete and accurate staffing information to the government, based on payroll and other verifiable records. |
| Feb 29, 2024 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 29, 2024 | E · Potential for harm, repeated | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Feb 29, 2024 | D · Potential for harm, one-off | The facility did not honor residents' right to make their own choices about their daily lives, such as when to wake up, what to eat, or how to spend their time. |
| Feb 29, 2024 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Feb 29, 2024 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Feb 29, 2024 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Feb 29, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Feb 29, 2024 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Feb 29, 2024 | D · Potential for harm, one-off | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (14 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 10 | 0 | F |
| 2025 | 18 | 1 | J ▲ |
| 2026 | 2 | 0 | D |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $10,513, plus 1 Medicare payment denial period.
| Date | Type | Amount / length |
|---|---|---|
| Apr 2, 2025 | Fine | $10,513 |
| Apr 2, 2025 | Payment Denial | 41 days from May 2, 2025 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Minnesota avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.36 | 4.83 | 3.95 | bottom 32% in Minnesota; top 27% in the U.S. |
| Registered Nurse hours | 1.03 | 1.22 | 0.69 | bottom 38% in Minnesota; top 15% in the U.S. |
| Weekend total nurse staffing | 3.76 | 4.27 | 3.50 | bottom 27% in Minnesota; top 31% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.50 | 0.69 | 0.48 | bottom 35% in Minnesota; top 33% in the U.S. |
| Total nursing staff turnover (%) | 61.7 | 42.2 | 45.8 | bottom 10% in Minnesota; bottom 14% in the U.S. |
| RN turnover (%) | 69.2 | 38.6 | 42.9 | bottom 11% in Minnesota; bottom 12% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.78, RN 0.89, weekend 3.26. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Battis, Steven | Individual | Corporate Director | NOT APPLICABLE | 01/22/2013 |
| Elliott, Abigail | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/10/2019 |
| Elliott, Abigail | Individual | ADP of the SNF | NOT APPLICABLE | 12/10/2019 |
| Hall, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/29/2021 |
| Hall, Jennifer | Individual | ADP of the SNF | NOT APPLICABLE | 01/28/2025 |
| Hokeness, Daniel | Individual | Corporate Director | NOT APPLICABLE | 01/23/2014 |
| Illuminus INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/29/2023 |
| Illuminus INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/28/2025 |
| Marks, Julie | Individual | Corporate Officer | NOT APPLICABLE | 06/09/2025 |
| Marks, Julie | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/09/2025 |
| Marks, Julie | Individual | ADP of the SNF | NOT APPLICABLE | 06/09/2025 |
| Mauthe, Matthew | Individual | Corporate Officer | NOT APPLICABLE | 06/29/2023 |
| Mauthe, Matthew | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/29/2023 |
| Mauthe, Matthew | Individual | ADP of the SNF | NOT APPLICABLE | 06/29/2023 |
| Moravian Care Ministries | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/31/1996 |
| Sandau, Jill | Individual | Corporate Director | NOT APPLICABLE | 01/28/2016 |
| Shoger, Bruce | Individual | Corporate Officer | NOT APPLICABLE | 11/15/2012 |
| Zwart, Arvin | Individual | Corporate Officer | NOT APPLICABLE | 01/01/2009 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How often does the attending doctor physically see each resident, and how is that documented?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Good Samaritan Society - Waconia and Westview Acre | 0.3 mi | Waconia, MN | ★★☆☆☆ | 2/5 | |
| Lake Minnetonka Shores | 10.1 mi | Spring Park, MN | ★★★★★ | 4/5 | |
| Auburn Manor | 10.4 mi | Chaska, MN | ★★★☆☆ | 2/5 | |
| Haven Homes of Maple Plain | 12.0 mi | Maple Plain, MN | ★★★★★ | 5/5 | |
| The Estates at Excelsior LLC | 12.4 mi | Excelsior, MN | ★☆☆☆☆ | 1/5 | abuse |
| Shakopee Friendship Manor | 12.8 mi | Shakopee, MN | ★★★☆☆ | 3/5 | |
| The Estates at Delano LLC | 13.4 mi | Delano, MN | ★★★★☆ | 4/5 | |
| The Lutheran Home: Belle Plaine | 15.2 mi | Belle Plaine, MN | ★★★★☆ | 3/5 | |
| The Gardens at Winsted LLC | 15.3 mi | Winsted, MN | ★★☆☆☆ | 2/5 | |
| St Gertrudes Health & Rehabilitation Center | 15.3 mi | Shakopee, MN | ★★★☆☆ | 2/5 | |
| Hope Springs at Minnetonka | 15.6 mi | Minnetonka, MN | ★☆☆☆☆ | 2/5 | |
| Folkestone | 16.7 mi | Wayzata, MN | ★★★★★ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 245583.