Deerfield Care Center, LLC

Name: Deerfield Care Center, LLC
Address: 575 HOSPITAL RD, New Richmond, WI, 54017, US
Telephone: 7152433930

575 Hospital Rd, New Richmond, WI 54017 · St. Croix County · 50 certified beds · avg 45 residents/day · certified since Nov 1, 1977

Part of chain: PRESBYTERIAN HOMES & SERVICES (21 facilities, chain avg rating 4.3★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.48

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (13)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 18, 2026	F · Potential for harm, facility-wide	The facility did not dispose of garbage and refuse properly.
Feb 18, 2026	D · Potential for harm, one-off	The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay).
Feb 18, 2026	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Nov 27, 2024	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Nov 27, 2024	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Nov 27, 2024	D · Potential for harm, one-off	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
Nov 27, 2024	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · from a complaint
Nov 27, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · from a complaint
Nov 27, 2024	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. · from a complaint
Sep 20, 2023	F · Potential for harm, facility-wide	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Sep 20, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Sep 20, 2023	D · Potential for harm, one-off	The facility used physical restraints — devices that limit a resident's movement — when they weren't needed for medical treatment.
Sep 20, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (6 → 3).

Year	Citations	Worst severity that year
2023	4	F
2024	6	F
2026	3	F

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Wisconsin avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.48	4.29	3.95	top 36% in Wisconsin; top 24% in the U.S.
Registered Nurse hours	1.62	1.01	0.69	top 8% in Wisconsin; top 4% in the U.S.
Weekend total nurse staffing	4.06	3.84	3.50	top 35% in Wisconsin; top 21% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.11	0.68	0.48	top 8% in Wisconsin; top 4% in the U.S.
Total nursing staff turnover (%)	20.4	46.9	45.8	top 3% in Wisconsin; top 3% in the U.S.
RN turnover (%)	6.7	39.7	42.9	top 3% in Wisconsin; top 3% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.12, RN 1.49, weekend 3.73. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 2/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
PHM New Richmond Senior Housing INC	Organization	5% or Greater Direct Ownership Interest	100%	02/07/2008
Anderson, Jennifer	Individual	Operational/Managerial Control	NOT APPLICABLE	11/01/2016
Anderson, Jennifer	Individual	ADP of the SNF	NOT APPLICABLE	11/01/2016
Degear, David	Individual	Operational/Managerial Control	NOT APPLICABLE	06/01/2008
Degear, David	Individual	ADP of the SNF	NOT APPLICABLE	06/01/2023
Fletcher, Jonathan	Individual	Corporate Director	NOT APPLICABLE	02/01/2025
Fletcher, Jonathan	Individual	Corporate Officer	NOT APPLICABLE	02/01/2025
Fletcher, Jonathan	Individual	Operational/Managerial Control	NOT APPLICABLE	02/01/2025
Fletcher, Jonathan	Individual	ADP of the SNF	NOT APPLICABLE	02/01/2025
Meyer, Mark	Individual	Operational/Managerial Control	NOT APPLICABLE	03/11/2011
Meyer, Mark	Individual	ADP of the SNF	NOT APPLICABLE	03/11/2011
Pederson, Mark	Individual	Corporate Director	NOT APPLICABLE	01/01/2023
Peterson, Heidi	Individual	Corporate Director	NOT APPLICABLE	01/01/2023
Peterson, Heidi	Individual	Corporate Officer	NOT APPLICABLE	01/01/2023
Peterson, Heidi	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2023
Peterson, Heidi	Individual	ADP of the SNF	NOT APPLICABLE	01/01/2023
PHS Management, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	03/11/2011
PHS Management, LLC	Organization	ADP of the SNF	NOT APPLICABLE	02/12/2026
Us Bank National Association	Organization	5% or Greater Mortgage Interest	NOT APPLICABLE	08/01/2011
Us Bank National Association	Organization	5% or Greater Security Interest	NOT APPLICABLE	08/01/2011

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can I see where garbage is stored and how often it's removed?"
"What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Who completes resident assessments here, and how do you check them for accuracy?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
St Croix Health Center	1.1 mi	New Richmond, WI	★★★★☆	3/5
Hammond Health Services	10.9 mi	Hammond, WI	★★★★★	5/5
The Estates at Linden LLC	13.1 mi	Stillwater, MN	★★★★★	4/5
Christian Community Home	13.4 mi	Hudson, WI	★★★★★	3/5
Good Samaritan Society - Stillwater	13.5 mi	Stillwater, MN	★★★☆☆	3/5
The Estates at Greeley LLC	13.7 mi	Stillwater, MN	★★★★☆	4/5
Baldwin Care Center	14.0 mi	Baldwin, WI	★★★★☆	3/5
Gables of Boutwells Landing	14.8 mi	Oak Park Heights, MN	★★★★☆	3/5
Christian Community Home of Osceola, INC	14.8 mi	Osceola, WI	★★☆☆☆	2/5
Willow Ridge Healthcare	15.7 mi	Amery, WI	★★★☆☆	3/5
Golden Age Manor	15.8 mi	Amery, WI	★★☆☆☆	2/5
Park View Home	16.9 mi	Woodville, WI	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in New Richmond →

Facility data as of CMS processing date 2026-08-01. CCN 525019.

The Care File

Visit checklist — Deerfield Care Center, LLC

575 Hospital Rd, New Richmond, WI 54017 · 7152433930

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can I see where garbage is stored and how often it's removed?"
☐ "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Who completes resident assessments here, and how do you check them for accuracy?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 525019 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)