Minnesota Masonic Home Care Center

Name: Minnesota Masonic Home Care Center
Address: 11501 MASONIC HOME DRIVE, Bloomington, MN, 55437, US
Telephone: 9529487000

11501 Masonic Home Drive, Bloomington, MN 55437 · Hennepin County · 194 certified beds · avg 161 residents/day · certified since Sep 1, 1986

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.29

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (18)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Feb 12, 2026	E · Potential for harm, repeated	The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
Feb 12, 2026	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 18, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Dec 18, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Dec 18, 2024	D · Potential for harm, one-off	The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving.
Oct 19, 2023	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Oct 19, 2023	D · Potential for harm, one-off	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Oct 19, 2023	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
Oct 19, 2023	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
Oct 19, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Oct 19, 2023	D · Potential for harm, one-off	The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes.
Oct 19, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Oct 19, 2023	D · Potential for harm, one-off	The facility did not provide the right treatment and services for residents with dementia or signs of dementia. Dementia care requires specific approaches, training, and patience.
Oct 19, 2023	B · Minimal risk, repeated	The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (3 → 6).

Year	Citations	Worst severity that year
2023	9	D
2024	3	D
2026	6	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Minnesota avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.29	4.83	3.95	top 24% in Minnesota; top 9% in the U.S.
Registered Nurse hours	1.74	1.22	0.69	top 11% in Minnesota; top 3% in the U.S.
Weekend total nurse staffing	4.67	4.27	3.50	top 27% in Minnesota; top 10% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.06	0.69	0.48	top 14% in Minnesota; top 5% in the U.S.
Total nursing staff turnover (%)	29.4	42.2	45.8	top 21% in Minnesota; top 13% in the U.S.
RN turnover (%)	25.8	38.6	42.9	top 32% in Minnesota; top 23% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.65, RN 1.53, weekend 4.09. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 4/5 · short-stay residents: 4/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Berg, Dayton	Individual	Corporate Officer	NOT APPLICABLE	01/01/2021
Campbell, Douglas	Individual	Corporate Officer	NOT APPLICABLE	06/15/2015
Cook, John	Individual	Corporate Officer	NOT APPLICABLE	01/01/2021
Fendler, Robert	Individual	Corporate Officer	NOT APPLICABLE	01/01/2021
Hanson, Mary	Individual	Corporate Officer	NOT APPLICABLE	01/01/2021
Himmler, Paul	Individual	Corporate Officer	NOT APPLICABLE	01/01/2021
Johnson, Steven	Individual	Corporate Officer	NOT APPLICABLE	06/15/2015
Krall, Tony	Individual	Corporate Officer	NOT APPLICABLE	01/01/2021
McCurdy, Joyce	Individual	Corporate Officer	NOT APPLICABLE	06/15/2015
McNear, Roger	Individual	Corporate Officer	NOT APPLICABLE	01/01/2021
MN Masonic Elder Services	Organization	Operational/Managerial Control	NOT APPLICABLE	01/01/1992
Mork, Susan	Individual	W-2 Managing Employee	NOT APPLICABLE	03/23/2010
Neetenbeek, Eric	Individual	Corporate Officer	NOT APPLICABLE	06/15/2015
Pelava, Patricia	Individual	W-2 Managing Employee	NOT APPLICABLE	06/15/2015
Proctor, James	Individual	Corporate Officer	NOT APPLICABLE	01/01/2021
Rosenzweig, Michael	Individual	Corporate Officer	NOT APPLICABLE	01/01/2021
Schroeder, Beth	Individual	W-2 Managing Employee	NOT APPLICABLE	02/01/2017
Shirley, James	Individual	Corporate Officer	NOT APPLICABLE	06/15/2015
Solem, Foster	Individual	Corporate Officer	NOT APPLICABLE	01/01/2021
Studell, John	Individual	Corporate Officer	NOT APPLICABLE	06/15/2015

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"Could I join residents for a meal to see the food quality and temperature for myself?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Presbyterian Homes of Bloomington	2.7 mi	Bloomington, MN	★★★★★	4/5
The Estates at Bloomington LLC	4.4 mi	Bloomington, MN	★★★☆☆	3/5
Friendship Village of Bloomington	4.5 mi	Bloomington, MN	★★★★☆	3/5
Ebenezer Ridges Geriatric Care Center	4.8 mi	Burnsville, MN	★★★★☆	4/5
Martin Luther Care Center	4.8 mi	Bloomington, MN	★★☆☆☆	1/5
Flagstone	5.7 mi	Eden Prairie, MN	★★★★☆	3/5
The Villas at Richfield	6.0 mi	Richfield, MN	★★★☆☆	3/5
Aurora on France	6.2 mi	Edina, MN	★★★★☆	3/5
Edenbrook of Edina	6.6 mi	Minneapolis, MN	★★★☆☆	2/5
St Gertrudes Health & Rehabilitation Center	7.7 mi	Shakopee, MN	★★★☆☆	2/5
Mount Olivet Careview Home	7.8 mi	Minneapolis, MN	★★★★☆	3/5
Mount Olivet Home	7.8 mi	Minneapolis, MN	★★★★★	4/5

Compare this facility with the 3 closest →

All facilities in Bloomington →

Facility data as of CMS processing date 2026-08-01. CCN 245343.

The Care File

Visit checklist — Minnesota Masonic Home Care Center

11501 Masonic Home Drive, Bloomington, MN 55437 · 9529487000

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can we tour the whole building today, including resident bathrooms and common areas, not just the lobby?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "Could I join residents for a meal to see the food quality and temperature for myself?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 245343 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)