Allina Health Restorative Suites

Name: Allina Health Restorative Suites
Address: 2775 CAMPUS DRIVE NORTH, Plymouth, MN, 55441, US
Telephone: 7635773400

2775 Campus Drive North, Plymouth, MN 55441 · Hennepin County · 50 certified beds · avg 48 residents/day · certified since Apr 8, 2015

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.39

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

Most serious findings (actual harm or immediate jeopardy)

▲ Immediate jeopardy, one-off · Aug 12, 2025 · F-0760 · triggered by a complaint

The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Why it matters: A serious medication error can cause real harm, hospitalization, or worse.

Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.

Corrected: Aug 10, 2025 (Past Non-Compliance)

All citations in the current public record (13)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Aug 28, 2025	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · from a complaint
Aug 28, 2025	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · from a complaint
Aug 12, 2025	▲ J · Immediate jeopardy, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint
Jan 11, 2024	E · Potential for harm, repeated	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
Jan 11, 2024	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away.
Jan 11, 2024	D · Potential for harm, one-off	The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable.
Jan 11, 2024	D · Potential for harm, one-off	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Jan 11, 2024	D · Potential for harm, one-off	The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail.
Jan 11, 2024	D · Potential for harm, one-off	The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason.
Jan 11, 2024	D · Potential for harm, one-off	The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits.
Jan 11, 2024	D · Potential for harm, one-off	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Jan 11, 2024	D · Potential for harm, one-off	The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status.
Oct 9, 2023	D · Potential for harm, one-off	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2023	1	0	D
2024	9	0	E
2025	3	1	J ▲

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Minnesota avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.39	4.83	3.95	top 20% in Minnesota; top 8% in the U.S.
Registered Nurse hours	2.52	1.22	0.69	top 3% in Minnesota; top 1% in the U.S.
Weekend total nurse staffing	4.39	4.27	3.50	top 42% in Minnesota; top 14% in the U.S.
Weekend RN hours (not acuity-adjusted)	1.54	0.69	0.48	top 3% in Minnesota; top 2% in the U.S.
Total nursing staff turnover (%)	38.8	42.2	45.8	top 48% in Minnesota; top 33% in the U.S.
RN turnover (%)	48.1	38.6	42.9	bottom 32% in Minnesota; bottom 39% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 5.19, RN 2.43, weekend 4.23. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: —/5 · short-stay residents: 5/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Allina Health System	Organization	5% or Greater Direct Ownership Interest	100%	11/10/2022
Cassia	Organization	Operational/Managerial Control	NOT APPLICABLE	08/01/2023
Cox, Clarissa	Individual	Corporate Director	NOT APPLICABLE	11/10/2022
Downing, Emily	Individual	Corporate Director	NOT APPLICABLE	01/01/2018
Downing, Emily	Individual	Corporate Officer	NOT APPLICABLE	11/10/2022
Downing, Emily	Individual	Operational/Managerial Control	NOT APPLICABLE	01/01/2018
Downing, Emily	Individual	ADP of the SNF	NOT APPLICABLE	11/24/2025
Plunkett, Rodney	Individual	Corporate Director	NOT APPLICABLE	08/12/2024
Rose, Cade	Individual	Operational/Managerial Control	NOT APPLICABLE	10/23/2023
Rose, Cade	Individual	ADP of the SNF	NOT APPLICABLE	11/06/2025
Tallarico, Dominica	Individual	Corporate Officer	NOT APPLICABLE	03/11/2024

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What systems do you use to prevent medication errors, and what happens when one occurs?"
"Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
"How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
"How do you coordinate and monitor care for residents who receive dialysis?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Mission Nursing Home	1.5 mi	Plymouth, MN	★☆☆☆☆	2/5	abuse
Good Samaritan Ambassador	3.2 mi	New Hope, MN	★★★★★	5/5
The Birches at Trillium Woods	3.6 mi	Plymouth, MN	★★★★★	4/5
The Villas at Brookview	4.0 mi	Golden Valley, MN	★☆☆☆☆	1/5
Folkestone	4.0 mi	Wayzata, MN	★★★★★	4/5
North Ridge Health and Rehab	4.0 mi	New Hope, MN	★☆☆☆☆	1/5	SFF
Woodlake Healthcare and Rehabilitation Center	4.5 mi	Crystal, MN	★★★☆☆	3/5
Covenant Living of Golden Valley Care & Rehab Ctr	4.7 mi	Golden Valley, MN	★★★★★	5/5
The Villas at St Louis Park	4.9 mi	Saint Louis Park, MN	★★☆☆☆	2/5
The Terrace at Crystal LLC	4.9 mi	Crystal, MN		—/5	SFF
The Villas at the Cedars	5.2 mi	Saint Louis Park, MN	★☆☆☆☆	1/5
The Estates at St Louis Park LLC	5.5 mi	Saint Louis Park, MN	★★★☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Plymouth →

Facility data as of CMS processing date 2026-08-01. CCN 245624.

The Care File

Visit checklist — Allina Health Restorative Suites

2775 Campus Drive North, Plymouth, MN 55441 · 7635773400

Health inspection rating 4/5 · CMS overall 5/5· Fines (3y): $0

Most serious findings on record:

▲ Aug 12, 2025 (F-0760, Immediate jeopardy, one-off): The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.

Questions for the administrator:

☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "What does the care plan for a brand-new resident cover in the first 48 hours, and who writes it?"
☐ "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
☐ "How do you coordinate and monitor care for residents who receive dialysis?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 245624 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)