Auburn Manor
501 Oak Street, Chaska, MN 55318 · Carver County · 60 certified beds · avg 44 residents/day · certified since Aug 1, 1992
2/5
Health inspection rating (on-site)
1
Serious findings on record
$0
Fines, last 3 years
4.46
Nurse hours/resident/day (adjusted)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★☆☆☆2/5 · CMS overall rating: 3/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Apr 2, 2025 · F-0760 · triggered by a complaint
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Why it matters: A serious medication error can cause real harm, hospitalization, or worse.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Apr 18, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (29)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 30, 2026 | F · Potential for harm, facility-wide | The facility did not give residents reasonable access to and privacy in using ways to communicate, such as phones, mail, and email. Residents have the right to stay in touch with the outside world privately. |
| Apr 30, 2026 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 30, 2026 | E · Potential for harm, repeated | The facility did not give residents the required written notice of their rights, the facility's rules, the services offered, and what those services cost. |
| Apr 30, 2026 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Apr 30, 2026 | D · Potential for harm, one-off | The facility did not honor residents' right to voice complaints without discrimination or retaliation, or did not have a working complaint process that resolves issues promptly. |
| Apr 30, 2026 | D · Potential for harm, one-off | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
| Apr 30, 2026 | D · Potential for harm, one-off | The facility did not educate residents and staff about COVID-19 vaccination, offer the vaccine to those eligible after that education, or properly document everyone's vaccination status. |
| Apr 2, 2025 | ▲ G · Actual harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint |
| Feb 6, 2025 | F · Potential for harm, facility-wide | The facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. |
| Feb 6, 2025 | E · Potential for harm, repeated | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Feb 6, 2025 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Feb 6, 2025 | D · Potential for harm, one-off | The facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. |
| Feb 6, 2025 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. |
| Feb 6, 2025 | D · Potential for harm, one-off | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Feb 6, 2025 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Feb 6, 2025 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Feb 6, 2025 | D · Potential for harm, one-off | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| Feb 6, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Feb 6, 2025 | D · Potential for harm, one-off | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. |
| Feb 6, 2025 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Feb 6, 2025 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Feb 6, 2025 | B · Minimal risk, repeated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. |
| May 31, 2024 | F · Potential for harm, facility-wide | The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them. |
| May 31, 2024 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| May 31, 2024 | F · Potential for harm, facility-wide | The facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. · from a complaint |
| May 31, 2024 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| May 31, 2024 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| May 31, 2024 | D · Potential for harm, one-off | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. |
| May 31, 2024 | D · Potential for harm, one-off | The facility did not keep its building and grounds safe, functional, clean, and comfortable for residents, staff, and visitors. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (14 → 7).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2024 | 7 | 0 | F |
| 2025 | 15 | 1 | G ▲ |
| 2026 | 7 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Minnesota avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.46 | 4.83 | 3.95 | bottom 35% in Minnesota; top 24% in the U.S. |
| Registered Nurse hours | 1.30 | 1.22 | 0.69 | top 33% in Minnesota; top 7% in the U.S. |
| Weekend total nurse staffing | 4.04 | 4.27 | 3.50 | bottom 41% in Minnesota; top 22% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.79 | 0.69 | 0.48 | top 28% in Minnesota; top 12% in the U.S. |
| Total nursing staff turnover (%) | 41.8 | 42.2 | 45.8 | bottom 45% in Minnesota; top 41% in the U.S. |
| RN turnover (%) | 23.1 | 38.6 | 42.9 | top 25% in Minnesota; top 18% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.82, RN 1.11, weekend 3.46. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 3/5 · long-stay residents: 1/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Battis, Steven | Individual | Corporate Director | NOT APPLICABLE | 01/22/2013 |
| Buemer, Dale | Individual | Corporate Director | NOT APPLICABLE | 01/25/2018 |
| Dettman, Scott | Individual | Corporate Director | NOT APPLICABLE | 03/01/2023 |
| Fischer, Todd | Individual | Corporate Director | NOT APPLICABLE | 03/01/2023 |
| Hall, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/29/2021 |
| Hall, Jennifer | Individual | ADP of the SNF | NOT APPLICABLE | 01/28/2025 |
| Heroux, Steven | Individual | Corporate Director | NOT APPLICABLE | 03/01/2023 |
| Hokeness, Daniel | Individual | Corporate Director | NOT APPLICABLE | 01/23/2014 |
| Illuminus INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 06/29/2023 |
| Illuminus INC | Organization | ADP of the SNF | NOT APPLICABLE | 09/23/2025 |
| Johnson, Chris | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2020 |
| Johnson, Chris | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2020 |
| Kohlhoff, Kevin | Individual | Corporate Director | NOT APPLICABLE | 09/01/2023 |
| Konkol, Dennis | Individual | Corporate Director | NOT APPLICABLE | 10/01/2024 |
| Marks, Julie | Individual | Corporate Officer | NOT APPLICABLE | 06/09/2025 |
| Marks, Julie | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/09/2025 |
| Marks, Julie | Individual | ADP of the SNF | NOT APPLICABLE | 06/09/2025 |
| Mauthe, Matthew | Individual | Corporate Officer | NOT APPLICABLE | 06/29/2023 |
| Mauthe, Matthew | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/29/2023 |
| Mauthe, Matthew | Individual | ADP of the SNF | NOT APPLICABLE | 06/29/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "How can my family member make private phone or video calls, and can we see where?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can I get a written copy of resident rights, house rules, and a full list of services and charges today?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "Walk me through what happens when a resident or family files a grievance — who responds and how fast?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "How do you handle COVID-19 vaccination for residents and staff, and what happens during an outbreak?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Shakopee Friendship Manor | 2.7 mi | Shakopee, MN | ★★★☆☆ | 3/5 | |
| St Gertrudes Health & Rehabilitation Center | 4.9 mi | Shakopee, MN | ★★★☆☆ | 2/5 | |
| The Estates at Excelsior LLC | 7.9 mi | Excelsior, MN | ★☆☆☆☆ | 1/5 | abuse |
| Flagstone | 9.2 mi | Eden Prairie, MN | ★★★★☆ | 3/5 | |
| Hope Springs at Minnetonka | 10.1 mi | Minnetonka, MN | ★☆☆☆☆ | 2/5 | |
| Good Samaritan Society - Waconia and Westview Acre | 10.2 mi | Waconia, MN | ★★☆☆☆ | 2/5 | |
| Lake Minnetonka Shores | 10.4 mi | Spring Park, MN | ★★★★★ | 4/5 | |
| Auburn Home in Waconia | 10.4 mi | Waconia, MN | ★★☆☆☆ | 2/5 | |
| Friendship Village of Bloomington | 11.2 mi | Bloomington, MN | ★★★★☆ | 3/5 | |
| Minnesota Masonic Home Care Center | 12.3 mi | Bloomington, MN | ★★★★★ | 4/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 245604.