Lake Minnetonka Shores
4527 Shoreline Drive, Spring Park, MN 55384 · Hennepin County · 60 certified beds · avg 54 residents/day · certified since Jan 1, 1977
Part of chain: PRESBYTERIAN HOMES & SERVICES (21 facilities, chain avg rating 4.3★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · Apr 25, 2024 · F-0578
The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care.
Why it matters: Ignoring these rights means residents may receive treatments they refused, or miss having their end-of-life wishes respected.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: May 17, 2024 (Deficient, Provider has date of correction)
All citations in the current public record (9)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 25, 2024 | ▲ J · Immediate jeopardy, one-off | The facility did not honor residents' rights to request, refuse, or stop treatment, to decline participation in medical research, or to make an advance directive — a written statement of their wishes for future medical care. |
| Apr 25, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Apr 25, 2024 | D · Potential for harm, one-off | The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock. |
| Apr 25, 2024 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Apr 25, 2024 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
| Apr 25, 2024 | C · Minimal risk, facility-wide | The facility did not post its nurse staffing information every day. Nursing homes must publicly display how many nurses and aides are on duty each day. |
| Aug 24, 2023 | D · Potential for harm, one-off | The facility did not keep residents' personal and medical information private and confidential. |
| Aug 24, 2023 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Aug 24, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | D |
| 2024 | 6 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $8,827.
| Date | Type | Amount / length |
|---|---|---|
| Apr 25, 2024 | Fine | $8,827 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Minnesota avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 5.22 | 4.83 | 3.95 | top 29% in Minnesota; top 10% in the U.S. |
| Registered Nurse hours | 1.61 | 1.22 | 0.69 | top 15% in Minnesota; top 4% in the U.S. |
| Weekend total nurse staffing | 4.89 | 4.27 | 3.50 | top 18% in Minnesota; top 7% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 1.07 | 0.69 | 0.48 | top 13% in Minnesota; top 5% in the U.S. |
| Total nursing staff turnover (%) | 29.1 | 42.2 | 45.8 | top 19% in Minnesota; top 13% in the U.S. |
| RN turnover (%) | 23.5 | 38.6 | 42.9 | top 26% in Minnesota; top 19% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.26, RN 1.31, weekend 3.99. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Presbyterian Homes Housing and Assisted Living, INC. | Organization | 5% or Greater Direct Ownership Interest | 100% | 04/14/2010 |
| Fletcher, Jonathan | Individual | Corporate Director | NOT APPLICABLE | 02/01/2025 |
| Fletcher, Jonathan | Individual | Corporate Officer | NOT APPLICABLE | 02/01/2025 |
| Meyer, Mark | Individual | Corporate Director | NOT APPLICABLE | 04/14/2010 |
| Meyer, Mark | Individual | Corporate Officer | NOT APPLICABLE | 04/14/2010 |
| Mielke, John | Individual | Operational/Managerial Control | NOT APPLICABLE | 08/29/2019 |
| Mielke, John | Individual | ADP of the SNF | NOT APPLICABLE | 08/29/2019 |
| Northeast Bank | Organization | 5% or Greater Mortgage Interest | NOT APPLICABLE | 06/03/2014 |
| Northeast Bank | Organization | 5% or Greater Security Interest | NOT APPLICABLE | 06/03/2014 |
| Pederson, Mark | Individual | Corporate Director | NOT APPLICABLE | 01/01/2023 |
| Peterson, Heidi | Individual | ADP of the SNF | NOT APPLICABLE | 01/12/2025 |
| PHS Management, LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 03/11/2011 |
| PHS Management, LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/17/2025 |
| Presbyterian Homes Housing and Assisted Living, INC. | Organization | Operational/Managerial Control | NOT APPLICABLE | 04/14/2010 |
| Presbyterian Homes Housing and Assisted Living, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 09/30/2025 |
| Sokoloski, Shaylee | Individual | Operational/Managerial Control | NOT APPLICABLE | 07/11/2019 |
| Sokoloski, Shaylee | Individual | ADP of the SNF | NOT APPLICABLE | 07/11/2019 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How do you record and honor each resident's treatment wishes and advance directives, and how do staff know about them?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you show me how medications are stored and secured on the units, including controlled drugs?"
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
- "Where do you post your daily staffing numbers, and can I see today's?"
- "How do you protect residents' privacy, both in their medical records and in day-to-day care?"
- "Who is on the team that builds each resident's care plan, and how quickly is it in place after admission?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Estates at Excelsior LLC | 4.7 mi | Excelsior, MN | ★☆☆☆☆ | 1/5 | abuse |
| Haven Homes of Maple Plain | 4.9 mi | Maple Plain, MN | ★★★★★ | 5/5 | |
| Folkestone | 6.8 mi | Wayzata, MN | ★★★★★ | 4/5 | |
| Hope Springs at Minnetonka | 7.1 mi | Minnetonka, MN | ★☆☆☆☆ | 2/5 | |
| Good Samaritan Society - Waconia and Westview Acre | 9.8 mi | Waconia, MN | ★★☆☆☆ | 2/5 | |
| Auburn Home in Waconia | 10.1 mi | Waconia, MN | ★★☆☆☆ | 2/5 | |
| Auburn Manor | 10.4 mi | Chaska, MN | ★★★☆☆ | 2/5 | |
| Allina Health Restorative Suites | 10.6 mi | Plymouth, MN | ★★★★★ | 4/5 | |
| Shakopee Friendship Manor | 10.9 mi | Shakopee, MN | ★★★☆☆ | 3/5 | |
| Chapel View Health Care Center | 11.4 mi | Hopkins, MN | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
All facilities in Spring Park →
Facility data as of CMS processing date 2026-08-01. CCN 245210.