Complete Care at Wall LLC
1725 Meridian Trail, Wall, NJ 07719 · Monmouth County · 130 certified beds · avg 83 residents/day · certified since Feb 26, 2007
Part of chain: COMPLETE CARE (85 facilities, chain avg rating 3.1★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · May 8, 2026 · F-0760 · triggered by a complaint
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Why it matters: A serious medication error can cause real harm, hospitalization, or worse.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Dec 31, 2025 (Past Non-Compliance)
▲ Immediate jeopardy, one-off · May 2, 2025 · F-0760 · triggered by a complaint
The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Why it matters: A serious medication error can cause real harm, hospitalization, or worse.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: May 2, 2025 (Past Non-Compliance)
All citations in the current public record (18)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 8, 2026 | ▲ J · Immediate jeopardy, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint |
| May 8, 2026 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint |
| Aug 6, 2025 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 6, 2025 | F · Potential for harm, facility-wide | The facility did not have a written plan describing how it runs its quality improvement program — the ongoing process of finding problems in care and fixing them. |
| Aug 6, 2025 | E · Potential for harm, repeated | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Aug 6, 2025 | E · Potential for harm, repeated | The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do. · from a complaint |
| Aug 6, 2025 | E · Potential for harm, repeated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Aug 6, 2025 | E · Potential for harm, repeated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Aug 6, 2025 | E · Potential for harm, repeated | The facility did not provide safe and appropriate pain management for a resident who needed it. |
| Aug 6, 2025 | E · Potential for harm, repeated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. |
| Aug 6, 2025 | E · Potential for harm, repeated | The facility did not provide the social services residents need — such as counseling, help with adjustment, or connecting to outside resources — to achieve the best possible quality of life. |
| Aug 6, 2025 | E · Potential for harm, repeated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. |
| Aug 6, 2025 | E · Potential for harm, repeated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. |
| Aug 6, 2025 | E · Potential for harm, repeated | The facility did not have a working call system — the button or cord residents use to summon help — in each resident's bathroom and bathing area. |
| Aug 6, 2025 | D · Potential for harm, one-off | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Aug 6, 2025 | D · Potential for harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. |
| Aug 6, 2025 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| May 2, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · from a complaint |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2025 | 16 | 1 | J ▲ |
| 2026 | 2 | 1 | J ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $23,520.
| Date | Type | Amount / length |
|---|---|---|
| May 8, 2026 | Fine | $23,520 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | New Jersey avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.47 | 3.88 | 3.95 | bottom 37% in New Jersey; bottom 35% in the U.S. |
| Registered Nurse hours | 0.48 | 0.67 | 0.69 | bottom 37% in New Jersey; bottom 35% in the U.S. |
| Weekend total nurse staffing | 3.17 | 3.53 | 3.50 | bottom 39% in New Jersey; bottom 40% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.48 | 0.50 | 0.48 | top 38% in New Jersey; top 35% in the U.S. |
| Total nursing staff turnover (%) | 55.7 | 39.7 | 45.8 | bottom 12% in New Jersey; bottom 24% in the U.S. |
| RN turnover (%) | 60.0 | 37.7 | 42.9 | bottom 12% in New Jersey; bottom 22% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.78, RN 0.52, weekend 3.46. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| PC HMH Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | — | 03/16/2023 |
| PC HMH Opco Holdngs LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 03/16/2023 |
| SMS 2021 Trust | Organization | 5% or Greater Indirect Ownership Interest | — | 03/16/2023 |
| Stein, Shalom | Individual | Indirect Ownership Interest | NOT APPLICABLE | 03/16/2023 |
| Eef Capital LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/16/2023 |
| Hoch, Robert | Individual | Managing Control - Governing Body | NOT APPLICABLE | 03/16/2023 |
| Hoch, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/16/2023 |
| Javines, Aisha | Individual | ADP of the SNF | NOT APPLICABLE | 03/16/2023 |
| Mercado, Wanda | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/16/2023 |
| Mercado, Wanda | Individual | ADP of the SNF | NOT APPLICABLE | 03/16/2023 |
| Pass, Mark | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/16/2023 |
| Pass, Mark | Individual | ADP of the SNF | NOT APPLICABLE | 03/16/2023 |
| PC HMH Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/16/2023 |
| PC HMH Propco Intermediate 9 LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/16/2023 |
| PC HMH Topco Propco Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/16/2023 |
| Peace Capital Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 03/16/2023 |
| Sabella, Sabrina | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/16/2023 |
| Schlaff, Benny | Individual | ADP of the SNF | NOT APPLICABLE | 03/16/2023 |
| Schlaff, Nachum | Individual | ADP of the SNF | NOT APPLICABLE | 03/16/2023 |
| Siegfried, Eliyahu | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/16/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What systems do you use to prevent medication errors, and what happens when one occurs?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "How does your quality improvement program work, and can you share a recent example of a problem you found and fixed?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "If someone reports suspected abuse or neglect here, what happens in the first 24 hours?"
- "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
- "How do you assess and manage residents' pain, especially for those who have trouble communicating?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Careone at Wall | 0.5 mi | Wall, NJ | ★★★★★ | 4/5 | |
| Tower Lodge Care Center | 1.7 mi | Wall, NJ | ★★★★★ | 4/5 | |
| Sunnyside Manor | 1.8 mi | Wall, NJ | ★★★★★ | 4/5 | |
| Jersey Shore Post Acute Rehabilitation and Nursing | 3.2 mi | Neptune, NJ | ★★★☆☆ | 3/5 | |
| Coral Harbor Rehabilitation and Healthcare Center | 3.3 mi | Neptune City, NJ | ★★★★☆ | 3/5 | |
| Preferred Care at Wall | 3.4 mi | Allenwood, NJ | ★★★★★ | 4/5 | |
| King Manor Care and Rehabilitation Center | 4.0 mi | Neptune, NJ | ★★★★☆ | 4/5 | |
| Imperial Care Center | 4.0 mi | Neptune, NJ | ★★★★☆ | 4/5 | |
| Continuing Care at Seabrook | 4.1 mi | Tinton Falls, NJ | ★★★★★ | 5/5 | |
| Aster Creek Nursing and Rehabilitation Center | 4.3 mi | Tinton Falls, NJ | ★★★☆☆ | 3/5 | |
| Complete Care at Ocean Grove LLC | 4.3 mi | Ocean Grove, NJ | ★★☆☆☆ | 2/5 | |
| Willow Springs Rehabilitation and Healthcare Cente | 5.8 mi | Brick, NJ | ★★★★☆ | 3/5 |
Compare this facility with the 3 closest →
Facility data as of CMS processing date 2026-08-01. CCN 315501.