Bartram Crossing
6209 Brooks Bartram Drive, Jacksonville, FL 32258 · Duval County · 100 certified beds · avg 109 residents/day · certified since Jun 1, 1989
Abuse citation flag (CMS)
The abuse flag means inspectors cited this facility for abuse that caused harm to a resident within the past year, or potential for harm in each of the last two years. Source: CMS.
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, facility-wide · Dec 10, 2025 · F-0867 · triggered by a complaint
The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them.
Why it matters: Without a working quality program, the same care problems tend to repeat instead of getting fixed.
Severity (L): A life-threatening or extremely dangerous situation existed throughout the facility. The single most serious citation CMS can issue.
Corrected: Jan 23, 2026 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Dec 10, 2025 · F-0600 · triggered by a complaint
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jan 23, 2026 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, one-off · Dec 10, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: Jan 23, 2026 (Deficient, Provider has date of correction)
All citations in the current public record (13)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 26, 2026 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Mar 26, 2026 | D · Potential for harm, one-off | The facility did not treat residents with dignity and respect, or did not honor their rights to make their own decisions and communicate freely. This is one of the most fundamental resident rights. |
| Dec 10, 2025 | ▲ L · Immediate jeopardy, facility-wide | The facility did not run an ongoing quality assurance committee that reviews care problems and creates plans to fix them. · from a complaint |
| Dec 10, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. · from a complaint |
| Dec 10, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| May 23, 2024 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Nov 3, 2023 | D · Potential for harm, one-off | The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal. · from a complaint |
| Nov 3, 2023 | D · Potential for harm, one-off | The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave. · from a complaint |
| Nov 3, 2023 | D · Potential for harm, one-off | The facility did not let a resident return after a hospital stay or approved leave that lasted longer than the facility's bed-hold policy allowed. Residents generally have the right to come back to the next available bed. · from a complaint |
| Jun 23, 2022 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Jun 23, 2022 | D · Potential for harm, one-off | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. |
| Jun 23, 2022 | D · Potential for harm, one-off | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. |
| Jun 23, 2022 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 2).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2022 | 4 | 0 | F |
| 2023 | 3 | 0 | D |
| 2024 | 1 | 0 | F |
| 2025 | 3 | 3 | L ▲ |
| 2026 | 2 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Florida avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.19 | 4.03 | 3.95 | top 27% in Florida; top 32% in the U.S. |
| Registered Nurse hours | 0.91 | 0.76 | 0.69 | top 24% in Florida; top 20% in the U.S. |
| Weekend total nurse staffing | 3.88 | 3.68 | 3.50 | top 24% in Florida; top 27% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.55 | 0.53 | 0.48 | top 36% in Florida; top 27% in the U.S. |
| Total nursing staff turnover (%) | 28.4 | 41.4 | 45.8 | top 20% in Florida; top 12% in the U.S. |
| RN turnover (%) | 13.6 | 46.0 | 42.9 | top 4% in Florida; top 7% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.43, RN 0.96, weekend 4.10. Staffing rating: 5/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Brooks Skilled Nursing, INC. | Organization | 5% or Greater Direct Ownership Interest | 100% | 06/01/2010 |
| Genesis Health INC | Organization | 5% or Greater Indirect Ownership Interest | 100% | 04/28/1982 |
| Allen, Jennifer | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/10/2025 |
| Baer, Douglas | Individual | Corporate Director | NOT APPLICABLE | 06/01/2010 |
| Derienzo, Victor | Individual | Corporate Officer | NOT APPLICABLE | 02/01/2023 |
| Lei, Marc | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/01/2023 |
| Lei, Marc | Individual | ADP of the SNF | NOT APPLICABLE | 02/01/2023 |
| Mann, Eric | Individual | Corporate Director | NOT APPLICABLE | 02/01/2023 |
| Tabor, James | Individual | Corporate Officer | NOT APPLICABLE | 02/28/2022 |
| Xie, Chonglun | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2020 |
| Xie, Chonglun | Individual | ADP of the SNF | NOT APPLICABLE | 02/24/2025 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "How does your quality committee work, and can you give an example of a problem it recently identified and fixed?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you give me examples of how your staff protect residents' dignity in everyday care, like bathing and dressing?"
- "If you ever planned to discharge or transfer my family member, how much written notice would we receive and how could we appeal?"
- "If my family member goes to the hospital, how long will you hold their bed, and will we get that in writing?"
- "If my family member is hospitalized, what is your bed-hold policy and what guarantees their right to return?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| River Garden Hebrew Home for the Aged | 4.4 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Terrace of Jacksonville, the | 5.3 mi | Jacksonville, FL | ★★★★★ | 4/5 | |
| Westminster Woods on Julington Creek | 5.4 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Aviata at San Jose | 7.0 mi | Jacksonville, FL | ★★★☆☆ | 3/5 | |
| Regents Park of Jacksonville | 8.0 mi | Jacksonville, FL | ★★★★☆ | 4/5 | |
| Woodland Grove Healthcare & Rehabilitation Center | 8.8 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Life Care Center of Jacksonville | 8.8 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Aviata at Jacksonville | 9.0 mi | Jacksonville, FL | ★★★☆☆ | 3/5 | |
| Cypress Village | 9.8 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Vivo Healthcare Taylor | 10.0 mi | Jacksonville, FL | ★★★★★ | 5/5 | |
| Moosehaven | 10.1 mi | Orange Park, FL | ★★★★★ | 5/5 | |
| Palm Garden of Jacksonville | 10.1 mi | Jacksonville, FL | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 105645.