Heritage Manor of Stratmore Nursing & Rehab Ctr
530 Stratmore Drive, Shreveport, LA 71115 · Caddo County · 142 certified beds · avg 120 residents/day · certified since Apr 1, 2000
Part of chain: THE BEEBE FAMILY (48 facilities, chain avg rating 2.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (7)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| May 20, 2026 | E · Potential for harm, repeated | The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function. |
| May 20, 2026 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| May 20, 2026 | E · Potential for harm, repeated | The facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. |
| May 20, 2026 | E · Potential for harm, repeated | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| May 20, 2026 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| May 20, 2026 | D · Potential for harm, one-off | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. |
| Mar 6, 2025 | E · Potential for harm, repeated | The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist. |
Inspection trend by year
Citations from standard inspections increased between the last two inspection cycles (1 → 6).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2025 | 1 | 0 | E |
| 2026 | 6 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.89 | 4.04 | 3.95 | bottom 46% in Louisiana; top 44% in the U.S. |
| Registered Nurse hours | 0.24 | 0.32 | 0.69 | bottom 42% in Louisiana; bottom 5% in the U.S. |
| Weekend total nurse staffing | 3.46 | 3.45 | 3.50 | top 48% in Louisiana; top 44% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.13 | 0.20 | 0.48 | bottom 43% in Louisiana; bottom 4% in the U.S. |
| Total nursing staff turnover (%) | 44.9 | 47.6 | 45.8 | top 42% in Louisiana; top 50% in the U.S. |
| RN turnover (%) | 33.3 | 41.6 | 42.9 | top 34% in Louisiana; top 33% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.79, RN 0.24, weekend 3.37. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 2/5 · short-stay residents: 1/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Alisons 2016 Fam Tr No 2 | Organization | 5% or Greater Indirect Ownership Interest | 6% | 10/01/2023 |
| Beebe 2013 Childrens Tr NG | Organization | 5% or Greater Indirect Ownership Interest | 13% | 10/01/2023 |
| Felicias 2016 Fam Tr No 2 | Organization | 5% or Greater Indirect Ownership Interest | 13% | 01/01/2023 |
| Trans Med LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 01/01/2010 |
| Account Management Services INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Account Management Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2010 |
| Administrative Systems INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Administrative Systems INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2010 |
| Aria Care Management LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/11/2022 |
| Beebe, Bobby | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2013 |
| Beebe, Bobby | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2013 |
| Beebe, Elton | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Beebe, Elton | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Caddo Properties LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Day, Catherine | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/05/2005 |
| Day, Catherine | Individual | ADP of the SNF | NOT APPLICABLE | 10/05/2005 |
| Hernandez, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2006 |
| Hernandez, Robert | Individual | ADP of the SNF | NOT APPLICABLE | 11/01/2006 |
| Lena Heritage LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Parkinson, Toni | Individual | Corporate Officer | NOT APPLICABLE | 07/01/2011 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you prevent bedsores for residents who can't move themselves, and how often are at-risk residents repositioned?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
- "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Live Oak | 1.1 mi | Shreveport, LA | ★★★★☆ | 4/5 | |
| Village Health Care at the Glen | 1.8 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | abuse |
| Spring Lake Skilled Nursing and Rehabilitation | 2.5 mi | Shreveport, LA | ★★★★★ | 4/5 | |
| Booker T. Washington Skilled Nursing and Rehabilit | 3.2 mi | Shreveport, LA | ★★☆☆☆ | 4/5 | |
| Colonial Oaks Skilled Nursing and Rehabilitation | 3.7 mi | Bossier City, LA | ★☆☆☆☆ | 1/5 | abuseSFF |
| Riverview Care Center | 3.8 mi | Bossier City, LA | ★☆☆☆☆ | 2/5 | |
| Cornerstone Post Acute Care of Bossier | 3.8 mi | Bossier City, LA | ★★★★★ | 5/5 | |
| Garden Park Nursing & Rehab Ctr, LLC | 3.9 mi | Shreveport, LA | ★★★☆☆ | 3/5 | |
| Pierremont Healthcare Center | 3.9 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | |
| Northwest Louisiana Veterans Home | 5.3 mi | Bossier City, LA | ★★★★☆ | 5/5 | |
| The Bradford Skilled Nursing and Rehabilitation | 5.7 mi | Shreveport, LA | ★☆☆☆☆ | 2/5 | |
| Southern Hills Healthcare and Rehabilitation | 5.7 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 195486.