Southern Hills Healthcare and Rehabilitation
9105 Baird Road, Shreveport, LA 71118 · Caddo County · 101 certified beds · avg 79 residents/day · certified since Mar 22, 2001
Part of chain: THE BEEBE FAMILY (48 facilities, chain avg rating 2.8★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★☆☆☆☆1/5 · CMS overall rating: 1/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Immediate jeopardy, one-off · May 14, 2025 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (J): Inspectors found a situation that put a resident's life or safety in immediate danger, affecting one or a few residents. The facility must fix it immediately — these citations often come with large fines.
Corrected: May 1, 2025 (Past Non-Compliance)
▲ Immediate jeopardy, facility-wide · Feb 7, 2025 · F-0600
The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors.
Why it matters: Abuse and neglect cause direct physical and emotional harm and are among the most serious failures a nursing home can have.
Severity (L): A life-threatening or extremely dangerous situation existed throughout the facility. The single most serious citation CMS can issue.
Corrected: Mar 6, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, facility-wide · Feb 7, 2025 · F-0609
The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
Why it matters: When incidents aren't reported promptly, abusers may continue harming residents and outside authorities can't step in.
Severity (L): A life-threatening or extremely dangerous situation existed throughout the facility. The single most serious citation CMS can issue.
Corrected: Mar 6, 2025 (Deficient, Provider has date of correction)
▲ Immediate jeopardy, facility-wide · Feb 7, 2025 · F-0835
The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents.
Why it matters: Poor administration often shows up as understaffing, supply shortages, and care problems across the whole facility.
Severity (L): A life-threatening or extremely dangerous situation existed throughout the facility. The single most serious citation CMS can issue.
Corrected: Mar 6, 2025 (Deficient, Provider has date of correction)
All citations in the current public record (19)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 15, 2026 | E · Potential for harm, repeated | The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need. |
| Apr 15, 2026 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Apr 15, 2026 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| May 14, 2025 | ▲ J · Immediate jeopardy, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Feb 7, 2025 | ▲ L · Immediate jeopardy, facility-wide | The facility did not protect residents from abuse or neglect. This covers physical, mental, and sexual abuse, physical punishment, and neglect, by anyone — staff, other residents, or visitors. |
| Feb 7, 2025 | ▲ L · Immediate jeopardy, facility-wide | The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation. |
| Feb 7, 2025 | ▲ L · Immediate jeopardy, facility-wide | The facility was not managed in a way that uses its money, staff, and resources effectively and efficiently to care for residents. |
| Feb 7, 2025 | E · Potential for harm, repeated | The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. |
| Feb 7, 2025 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Feb 7, 2025 | E · Potential for harm, repeated | The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. |
| Feb 7, 2025 | E · Potential for harm, repeated | The facility did not observe each nurse aide's job performance or provide regular training as required. |
| Feb 7, 2025 | E · Potential for harm, repeated | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Feb 7, 2025 | D · Potential for harm, one-off | The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. |
| Feb 7, 2025 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Feb 7, 2025 | D · Potential for harm, one-off | The facility used feeding tubes without a valid medical reason or the resident's agreement, or did not provide proper care to residents who have feeding tubes. |
| Feb 7, 2025 | D · Potential for harm, one-off | The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months. |
| Jan 24, 2024 | D · Potential for harm, one-off | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. |
| Jan 24, 2024 | D · Potential for harm, one-off | The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require. |
| Dec 20, 2023 | D · Potential for harm, one-off | The facility did not maintain an effective pest control program to prevent or deal with mice, insects, or other pests. · from a complaint |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (12 → 3).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 1 | 0 | D |
| 2024 | 2 | 0 | D |
| 2025 | 13 | 4 | L ▲ |
| 2026 | 3 | 0 | E |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
2 fines totaling $61,584.
| Date | Type | Amount / length |
|---|---|---|
| May 14, 2025 | Fine | $17,345 |
| Feb 7, 2025 | Fine | $44,239 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Louisiana avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.62 | 4.04 | 3.95 | top 19% in Louisiana; top 20% in the U.S. |
| Registered Nurse hours | 0.32 | 0.32 | 0.69 | top 34% in Louisiana; bottom 12% in the U.S. |
| Weekend total nurse staffing | 4.22 | 3.45 | 3.50 | top 12% in Louisiana; top 17% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.14 | 0.20 | 0.48 | bottom 47% in Louisiana; bottom 4% in the U.S. |
| Total nursing staff turnover (%) | 47.1 | 47.6 | 45.8 | bottom 50% in Louisiana; bottom 44% in the U.S. |
| RN turnover (%) | 40.0 | 41.6 | 42.9 | top 45% in Louisiana; top 46% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.79, RN 0.26, weekend 3.46. Staffing rating: 3/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 2/5 · long-stay residents: 1/5 · short-stay residents: 3/5
Who owns this facility
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Medico LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 11/01/2014 |
| Account Management Services INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Account Management Services INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2010 |
| Administrative Systems INC | Organization | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
| Administrative Systems INC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2010 |
| Aria Care Management LLC | Organization | ADP of the SNF | NOT APPLICABLE | 08/01/2022 |
| Beebe, Bobby | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2013 |
| Beebe, Bobby | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2013 |
| Beebe, Elton | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/01/2014 |
| Beebe, Elton | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Beebe, Nancy | Individual | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Hernandez, Robert | Individual | Operational/Managerial Control | NOT APPLICABLE | 09/01/2024 |
| Hernandez, Robert | Individual | ADP of the SNF | NOT APPLICABLE | 09/01/2024 |
| Landmark of Shreveport LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Lena Heritage LLC | Organization | ADP of the SNF | NOT APPLICABLE | 01/01/2025 |
| Medico LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 11/01/2014 |
| Ott, Vicki | Individual | Operational/Managerial Control | NOT APPLICABLE | 03/04/2024 |
| Ott, Vicki | Individual | ADP of the SNF | NOT APPLICABLE | 03/04/2024 |
| Parkinson, Toni | Individual | Corporate Officer | NOT APPLICABLE | 11/15/2015 |
| Parkinson, Toni | Individual | Operational/Managerial Control | NOT APPLICABLE | 01/01/2010 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Tell me about this abuse or neglect citation — what happened, and what specific changes did you make afterward?"
- "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
- "What were the findings behind this administration citation, and what has leadership changed since?"
- "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you make sure resident assessments are completed and submitted to the state on time?"
- "If my family member falls or their condition changes, exactly when and how will I be notified?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| The Bradford Skilled Nursing and Rehabilitation | 0.1 mi | Shreveport, LA | ★☆☆☆☆ | 2/5 | |
| The Guest House Skilled Nursing and Rehabilitation | 0.7 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | |
| Heritage Manor South | 2.0 mi | Shreveport, LA | ★★★★☆ | 4/5 | |
| Garden Park Nursing & Rehab Ctr, LLC | 2.0 mi | Shreveport, LA | ★★★☆☆ | 3/5 | |
| Spring Lake Skilled Nursing and Rehabilitation | 3.5 mi | Shreveport, LA | ★★★★★ | 4/5 | |
| Booker T. Washington Skilled Nursing and Rehabilit | 3.6 mi | Shreveport, LA | ★★☆☆☆ | 4/5 | |
| Village Health Care at the Glen | 4.2 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | abuse |
| Heritage Manor West | 4.4 mi | Shreveport, LA | ★★☆☆☆ | 3/5 | |
| Pierremont Healthcare Center | 4.5 mi | Shreveport, LA | ★☆☆☆☆ | 1/5 | |
| Live Oak | 5.1 mi | Shreveport, LA | ★★★★☆ | 4/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 195519.