Live Oak

Name: Live Oak
Address: 600 East Flournoy Lucas Road, Shreveport, LA, 71115, US
Telephone: 3182122000

600 East Flournoy Lucas Road, Shreveport, LA 71115 · Caddo County · 160 certified beds · avg 88 residents/day · certified since Jul 7, 2004

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.21

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (17)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Jun 25, 2025	E · Potential for harm, repeated	The facility gave residents unnecessary mind-altering (psychotropic) medications, or used drugs in a way that restrained residents by dulling their ability to think, move, or function.
Jun 25, 2025	E · Potential for harm, repeated	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Jun 25, 2025	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
Jul 17, 2024	E · Potential for harm, repeated	The facility did not immediately notify the resident, their doctor, and a family member when something significant happened — such as an injury, a decline in health, or a room change. Families and doctors are entitled to know right away. · from a complaint
May 22, 2024	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
May 22, 2024	E · Potential for harm, repeated	The facility did not keep all essential equipment working safely — things like heating and cooling systems, kitchen equipment, and medical devices.
May 22, 2024	D · Potential for harm, one-off	The facility did not report suspected abuse, neglect, or theft to the proper authorities quickly enough, or did not report the results of its investigation.
May 22, 2024	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 22, 2024	D · Potential for harm, one-off	The facility did not provide basic life support, such as CPR, before emergency medical help arrived — care that's required when it matches the doctor's orders and the resident's own written wishes.
May 22, 2024	D · Potential for harm, one-off	The facility did not observe each nurse aide's job performance or provide regular training as required.
May 22, 2024	D · Potential for harm, one-off	The facility did not make sure its nurse aides had the skills needed to care for residents, including training in dementia care and abuse prevention.
Apr 12, 2023	E · Potential for harm, repeated	The facility did not respond appropriately to alleged violations, such as reports of abuse, neglect, or mistreatment. Facilities must investigate every allegation and protect residents while they do.
Apr 12, 2023	E · Potential for harm, repeated	The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals.
Apr 12, 2023	E · Potential for harm, repeated	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Apr 12, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 12, 2023	D · Potential for harm, one-off	The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections.
Apr 12, 2023	D · Potential for harm, one-off	The facility did not make sure its staff were vaccinated for COVID-19 in accordance with the federal requirements in effect at the time.

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (7 → 3).

Year	Citations	Worst severity that year
2023	6	E
2024	8	E
2025	3	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Louisiana avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.21	4.04	3.95	top 7% in Louisiana; top 10% in the U.S.
Registered Nurse hours	0.24	0.32	0.69	bottom 42% in Louisiana; bottom 5% in the U.S.
Weekend total nurse staffing	4.30	3.45	3.50	top 10% in Louisiana; top 16% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.25	0.20	0.48	top 13% in Louisiana; bottom 22% in the U.S.
Total nursing staff turnover (%)	45.4	47.6	45.8	top 45% in Louisiana; bottom 49% in the U.S.
RN turnover (%)	0.0	41.6	42.9	—

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 4.71, RN 0.22, weekend 3.89. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 4/5 · long-stay residents: 5/5 · short-stay residents: 3/5

Who owns this facility

Non profit - Corporation

Owner / manager	Type	Role	Stake	Since
Blanchard, Pierre	Individual	Corporate Director	NOT APPLICABLE	11/01/1983
Bryson, Eugene	Individual	Corporate Director	NOT APPLICABLE	05/27/2014
Cobb, Jason	Individual	Corporate Officer	NOT APPLICABLE	01/01/2023
Cook, Michael	Individual	W-2 Managing Employee	NOT APPLICABLE	08/01/2014
Crawford, Brian	Individual	Corporate Officer	NOT APPLICABLE	01/09/2019
Elrod, James	Individual	Corporate Director	NOT APPLICABLE	08/01/1981
Elrod, Margaret	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2016
Elrod, Margaret	Individual	Corporate Officer	NOT APPLICABLE	01/01/2016
Faris, Danielle	Individual	W-2 Managing Employee	NOT APPLICABLE	06/01/2023
Faris, Danielle	Individual	Corporate Director	NOT APPLICABLE	06/01/2023
Fielder, Jerry	Individual	W-2 Managing Employee	NOT APPLICABLE	11/28/2017
Fielder, Jerry	Individual	Corporate Officer	NOT APPLICABLE	11/28/2017
Gavin, Peggy	Individual	W-2 Managing Employee	NOT APPLICABLE	01/01/2018
Gavin, Peggy	Individual	Corporate Officer	NOT APPLICABLE	01/01/2018
Hughes, Frank	Individual	Corporate Director	NOT APPLICABLE	05/01/1996
Lasseigne, Raymond	Individual	Corporate Director	NOT APPLICABLE	06/28/2021
Olds, Deborah	Individual	Corporate Officer	NOT APPLICABLE	02/21/2023
Pugh, Lamar	Individual	Corporate Director	NOT APPLICABLE	12/14/2021
Sale, Richard	Individual	Corporate Director	NOT APPLICABLE	01/28/2014
Simpkins, Elaine	Individual	Corporate Director	NOT APPLICABLE	06/02/2015

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
"If my family member falls or their condition changes, exactly when and how will I be notified?"
"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"How do you inspect and maintain essential equipment, and how quickly are repairs made?"
"When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Village Health Care at the Glen	0.9 mi	Shreveport, LA	★☆☆☆☆	1/5	abuse
Heritage Manor of Stratmore Nursing & Rehab Ctr	1.1 mi	Shreveport, LA	★★★★☆	4/5
Spring Lake Skilled Nursing and Rehabilitation	2.4 mi	Shreveport, LA	★★★★★	4/5
Booker T. Washington Skilled Nursing and Rehabilit	3.3 mi	Shreveport, LA	★★☆☆☆	4/5
Garden Park Nursing & Rehab Ctr, LLC	3.4 mi	Shreveport, LA	★★★☆☆	3/5
Pierremont Healthcare Center	4.2 mi	Shreveport, LA	★☆☆☆☆	1/5
Colonial Oaks Skilled Nursing and Rehabilitation	4.8 mi	Bossier City, LA	★☆☆☆☆	1/5	abuseSFF
Riverview Care Center	4.9 mi	Bossier City, LA	★☆☆☆☆	2/5
Cornerstone Post Acute Care of Bossier	4.9 mi	Bossier City, LA	★★★★★	5/5
The Bradford Skilled Nursing and Rehabilitation	5.0 mi	Shreveport, LA	★☆☆☆☆	2/5
Southern Hills Healthcare and Rehabilitation	5.1 mi	Shreveport, LA	★☆☆☆☆	1/5
The Guest House Skilled Nursing and Rehabilitation	5.7 mi	Shreveport, LA	★☆☆☆☆	1/5

Compare this facility with the 3 closest →

All facilities in Shreveport →

Facility data as of CMS processing date 2026-08-01. CCN 195597.

The Care File

Visit checklist — Live Oak

600 East Flournoy Lucas Road, Shreveport, LA 71115 · 3182122000

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What percentage of your residents are on antipsychotic or sedating medications, and how do you work to reduce that?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "How many residents here use oxygen or breathing equipment, and who checks that equipment each shift?"
☐ "If my family member falls or their condition changes, exactly when and how will I be notified?"
☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "How do you inspect and maintain essential equipment, and how quickly are repairs made?"
☐ "When abuse or theft is suspected, who do you notify, how fast, and how do you inform the family?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 195597 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)