Massachusetts ›Holyoke

Renaissance Manor on Cabot

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279 Cabot Street, Holyoke, MA 01040 (opens Google Maps) · Hampden County · (508) 638-5614· 61 certified beds · avg 28 residents/day · certified since Mar 2, 1989 · Medicare only — not Medicaid certified

Certified for Medicare only. Medicare pays for short rehabilitation stays, not for long-term care — and this facility cannot bill Medicaid, which is what most families rely on for a long stay. Ask what a long-term stay here would cost and how it would be paid for. Who pays for nursing home care →

Part of chain: GENESIS HEALTHCARE (184 facilities, chain avg rating 2.4★)

4/5
Health inspection rating (on-site)
inspected Sep 22, 2025
0
Serious findings on record
$0
Fines, last 3 years
3.71
Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

New to these records? How to read an inspection report →

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 5/5 · how star ratings work →

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.

Inspection findings in the public record

Showing the latest 3 of 22 inspection findings. Open the full record below to read every finding.

  1. D · Potential for more than minimal harm, isolated

    The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. F-0690

  2. D · Potential for more than minimal harm, isolated

    The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. F-0726

  3. D · Potential for more than minimal harm, isolated

    The facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint F-0557

View all 22 inspection findingsShow only the latest 3 findings

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.

DateSeverityWhat the facility was cited for
Sep 22, 2025D · Potential for more than minimal harm, isolatedThe facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. · F-0690
Sep 22, 2025D · Potential for more than minimal harm, isolatedThe facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. · F-0726
Oct 31, 2024D · Potential for more than minimal harm, isolatedThe facility did not treat residents with respect and dignity, or did not let them keep and use their own personal belongings. · from a complaint · F-0557
Oct 7, 2024F · Potential for more than minimal harm, widespreadThe facility did not observe each nurse aide's job performance or provide regular training as required. · F-0730
Oct 7, 2024F · Potential for more than minimal harm, widespreadThe facility did not have a working program to monitor how antibiotics are used. Tracking antibiotic use helps make sure these drugs are given only when needed and remain effective. · F-0881
Oct 7, 2024E · Potential for more than minimal harm, patternThe facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658
Oct 7, 2024E · Potential for more than minimal harm, patternThe facility did not have enough nursing staff each day to meet every resident's needs, or did not have a licensed nurse in charge on each shift. Adequate staffing is one of the strongest predictors of good care. · F-0725
Oct 7, 2024E · Potential for more than minimal harm, patternThe facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757
Oct 7, 2024D · Potential for more than minimal harm, isolatedThe facility did not give residents proper notice about what Medicare or Medicaid covers, or about charges the resident might owe for services that aren't covered. · F-0582
Oct 7, 2024D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Oct 7, 2024D · Potential for more than minimal harm, isolatedThe facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required. · F-0657
Oct 7, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684
Oct 7, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide proper care for pressure ulcers (bedsores) or did not do enough to prevent new ones from forming. Bedsores develop when residents stay in one position too long without help moving. · F-0686
Oct 7, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · F-0692
Oct 7, 2024D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Oct 7, 2024D · Potential for more than minimal harm, isolatedThe facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly. · F-0700
Oct 7, 2024D · Potential for more than minimal harm, isolatedThe facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756
Dec 21, 2023D · Potential for more than minimal harm, isolatedThe facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint · F-0689
Aug 8, 2023D · Potential for more than minimal harm, isolatedThe facility did not allow residents to take their own medications when a clinical review showed they could do so safely. Residents have this right if their care team determines it's appropriate. · F-0554
Aug 8, 2023D · Potential for more than minimal harm, isolatedThe facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. · F-0656
Aug 8, 2023D · Potential for more than minimal harm, isolatedThe facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695
Aug 8, 2023D · Potential for more than minimal harm, isolatedThe facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812

Inspection trend by year

Citations from standard inspections decreased between the last two inspection cycles (14 → 2).

Citations by recorded inspection yearPublished citation counts, not a quality score · Source: CMS, 2026-08-01
All citationsSerious citations (G–L)
2023
All citations: 5
Serious citations (G–L): 0
2024
All citations: 15
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 0

All bars start at zero. Exact values and supporting details remain below.

YearCitationsSerious (G–L)Worst severity that year
202350D
2024150F
202520D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

How to file a complaint about care →

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

What these staffing numbers mean →

Nurse time, in contextAdjusted hours per resident per day · Source: CMS, 2026-08-01
This facilityMassachusetts averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.71
Massachusetts average: 3.89
U.S. average: 3.95
Registered Nurse hours
This facility: 1.23
Massachusetts average: 0.65
U.S. average: 0.69
Weekend total nurse staffing
This facility: 3.17
Massachusetts average: 3.51
U.S. average: 3.50

All bars start at zero. Exact values and supporting details remain below.

MeasureThis facilityMassachusetts avgU.S. avgWhere it stands
Total nurse staffing (hours per resident per day)3.713.893.95bottom 47% in Massachusetts; bottom 47% in the U.S.
Registered Nurse hours1.230.650.69top 5% in Massachusetts; top 9% in the U.S.
Weekend total nurse staffing3.173.513.50bottom 37% in Massachusetts; bottom 40% in the U.S.
Weekend RN hours (not acuity-adjusted)0.930.460.48top 5% in Massachusetts; top 7% in the U.S.
Total nursing staff turnover (%)34.538.245.8top 41% in Massachusetts; top 23% in the U.S.
RN turnover (%)16.742.642.9top 7% in Massachusetts; top 9% in the U.S.

Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.76, RN 1.25, weekend 3.21.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.76 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 4/5.

Quality measures: assessments & claims

Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 4/5

Costs & payment

Price evidence · separate from quality

No verified facility-specific private-pay price is available in our data for Renaissance Manor on Cabot. CMS inspection and staffing records do not tell us what this home will charge you.

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Who owns this facility

How to read ownership records →

Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →

For profit - Limited Liability company

Owner / managerTypeRoleStakeSince
Fc-Gen Operations Investment LLCOrganization5% or Greater Indirect Ownership Interest—12/01/2015
Gen Operations I LLCOrganization5% or Greater Indirect Ownership Interest—12/01/2015
Gen Operations II LLCOrganization5% or Greater Indirect Ownership Interest—12/01/2015
Genesis Healthcare INCOrganization5% or Greater Indirect Ownership Interest—12/01/2015
Genesis Healthcare LLCOrganization5% or Greater Indirect Ownership Interest—12/01/2015
Skilled Healthcare LLCOrganization5% or Greater Indirect Ownership Interest—12/01/2015
Summit Care LLCOrganization5% or Greater Direct Ownership Interest100%06/01/2015
Summit Care Parent LLCOrganization5% or Greater Indirect Ownership Interest—12/01/2015
Sun Healthcare Group INCOrganization5% or Greater Indirect Ownership Interest—05/01/2023
Whitman, ArnoldIndividual5% or Greater Indirect Ownership Interest—05/01/2023
Berg, MichaelIndividualCorporate OfficerNOT APPLICABLE12/01/2015
Morris, DianeIndividualOperational/Managerial ControlNOT APPLICABLE04/01/2024
Nussman, MarkIndividualOperational/Managerial ControlNOT APPLICABLE01/06/2020
Nussman, MarkIndividualADP of the SNFNOT APPLICABLE01/06/2020

All 14 owning or managing parties CMS has on file are shown — none excluded.

Other facilities in the same chain

CMS lists this facility under the chain Genesis Healthcare — 184 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.

Listed by state, then facility name — not a ranking. Showing 8 of the 183 others, continuing from this facility's own place in that list.

Questions to ask on your visit

Full visit checklist →

Print visit checklist

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

  • "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
  • "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
  • "How do you train staff to treat residents with dignity, and how do you protect residents' personal belongings?"
  • "How often do you evaluate your nurse aides and what ongoing training do they receive?"
  • "Who oversees antibiotic use here, and how do you decide when an antibiotic is really needed?"
  • "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
  • "What is your nurse and aide staffing ratio on each shift, including nights and weekends?"
  • "How often is each resident's medication list reviewed, and who decides when a drug can be reduced or stopped?"

Also worth asking anywhere

  • "Your weekend nurse staffing is reported below the Massachusetts midpoint — how does the weekend schedule differ from a weekday?"
  • "Can I see the plan of correction for the findings in your most recent state inspection?"
  • "CMS reports 35% total nursing staff turnover here — who on the care team has been with you longest?"
  • "The ownership record on file lists 14 owning or managing parties — who makes the decisions about staffing levels?"
  • "Can I visit again unannounced, at a mealtime or on a weekend?"

Nearby facilities (12 closest of 38 within 20 miles)

FacilityDistanceCityOverallInspectionFlags
Regalcare at Holyoke0.1 miHolyoke, MA★☆☆☆☆2/5
Massachusetts Veterans Home at Holyoke1.1 miHolyoke, MA—/5
Day Brook Village Senior Living1.3 miHolyoke, MA★★☆☆☆2/5
Care One at Holyoke2.0 miHolyoke, MA★★★★★5/5
South Hadley Rehabilitation and Nursing Center2.2 miSouth Hadley, MA★★☆☆☆2/5
Mission Care at Holyoke2.3 miHolyoke, MA★☆☆☆☆1/5abuse
Mont Marie Rehabilitation & Healthcare Center2.5 miHolyoke, MA★★★★☆3/5
Mary's Meadow at Providence Place3.2 miHolyoke, MA★★★★★5/5
Vantage at West Springfield LLC3.5 miWest Springfield, MA★★★☆☆3/5
Chicopee Rehabilitation and Nursing4.7 miChicopee, MA★★★☆☆3/5
Loomis Lakeside at Reeds Landing7.7 miSpringfield, MA★★★★★5/5
Care One at Northampton8.6 miNorthampton, MA★★★★☆3/5

Compare this facility with the 3 closest →

Other facilities in the same county

CMS records place this facility in Hampden, MA — 26 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.

Listed by facility name — not a ranking. Homes already in the table above are not repeated here.

All facilities in Holyoke →

Facility data as of CMS processing date 2026-08-01. CCN 225352.

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