Care One at Holyoke

Name: Care One at Holyoke
Address: 260 EASTHAMPTON ROAD, Holyoke, MA, 01040, US
Telephone: 4135195229

260 Easthampton Road, Holyoke, MA 01040 · Hampden County · 164 certified beds · avg 158 residents/day · certified since Jun 26, 1975

Part of chain: CAREONE (37 facilities, chain avg rating 3.4★)

5/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

5.44

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (10)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Sep 17, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 5, 2023	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Apr 5, 2023	D · Potential for harm, one-off	The facility did not allow a resident's chosen representative — often a family member or someone with power of attorney — to exercise the resident's rights on their behalf. When a resident can't speak for themselves, their representative steps into that role.
Apr 5, 2023	D · Potential for harm, one-off	The facility did not make reasonable adjustments to fit each resident's individual needs and preferences — things like call buttons within reach, preferred wake-up times, or accessible room setups.
Apr 5, 2023	D · Potential for harm, one-off	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
Apr 5, 2023	D · Potential for harm, one-off	The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Apr 5, 2023	D · Potential for harm, one-off	The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication.
Apr 5, 2023	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Apr 5, 2023	B · Minimal risk, repeated	The facility's quality committee — the internal group responsible for finding and fixing care problems — did not have the required members or did not meet at least every three months.
Apr 5, 2023	B · Minimal risk, repeated	The facility did not report COVID-19 data to residents and their families as required. Facilities must keep residents and families informed about COVID-19 cases.

Inspection trend by year

Year	Citations	Serious (G–L)	Worst severity that year
2023	9	0	E
2025	1	0	D

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	5.44	3.89	3.95	top 5% in Massachusetts; top 8% in the U.S.
Registered Nurse hours	0.73	0.65	0.69	top 26% in Massachusetts; top 34% in the U.S.
Weekend total nurse staffing	4.75	3.51	3.50	top 6% in Massachusetts; top 9% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.22	0.46	0.48	bottom 13% in Massachusetts; bottom 17% in the U.S.
Total nursing staff turnover (%)	25.4	38.2	45.8	top 14% in Massachusetts; top 8% in the U.S.
RN turnover (%)	22.7	42.6	42.9	top 14% in Massachusetts; top 18% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.62, RN 0.48, weekend 3.16. Staffing rating: 5/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: —/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Care Realty, LLC	Organization	5% or Greater Indirect Ownership Interest	100%	01/26/2009
Des-I 2016 Grat	Organization	5% or Greater Indirect Ownership Interest	—	12/01/2021
Straus, Daniel	Individual	5% or Greater Indirect Ownership Interest	—	01/10/2003
Thci of Massachusetts, LLC	Organization	5% or Greater Direct Ownership Interest	—	01/26/2009
Baruch, David	Individual	W-2 Managing Employee	NOT APPLICABLE	12/01/2021
Baruch, David	Individual	Corporate Officer	NOT APPLICABLE	12/01/2021
Healthbridge Management LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	01/27/2009
Straus, Daniel	Individual	Corporate Director	NOT APPLICABLE	05/22/2003

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you involve a resident's representative in care decisions, and how quickly are they consulted?"
"Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
"Can you show me an example care plan, and how are families included when it's created and updated?"
"What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
"What systems do you use to prevent medication errors, and what happens when one occurs?"
"How does your quality committee work, and can you share an example of a problem it identified and fixed?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection	Flags
Day Brook Village Senior Living	1.2 mi	Holyoke, MA	★★☆☆☆	2/5
Massachusetts Veterans Home at Holyoke	1.9 mi	Holyoke, MA		—/5
Regalcare at Holyoke	1.9 mi	Holyoke, MA	★☆☆☆☆	2/5
Renaissance Manor on Cabot	2.0 mi	Holyoke, MA	★★★★★	4/5
South Hadley Rehabilitation and Nursing Center	3.3 mi	South Hadley, MA	★★☆☆☆	2/5
Mission Care at Holyoke	3.5 mi	Holyoke, MA	★☆☆☆☆	1/5	abuse
Mont Marie Rehabilitation & Healthcare Center	3.8 mi	Holyoke, MA	★★★★☆	3/5
Mary's Meadow at Providence Place	4.5 mi	Holyoke, MA	★★★★★	5/5
Vantage at West Springfield LLC	4.8 mi	West Springfield, MA	★★★☆☆	3/5
Chicopee Rehabilitation and Nursing	6.7 mi	Chicopee, MA	★★★☆☆	3/5
Care One at Northampton	7.0 mi	Northampton, MA	★★★★☆	3/5
Vantage at Westfield LLC	9.1 mi	Westfield, MA	★★☆☆☆	3/5

Compare this facility with the 3 closest →

All facilities in Holyoke →

Facility data as of CMS processing date 2026-08-01. CCN 225236.

The Care File

Visit checklist — Care One at Holyoke

260 Easthampton Road, Holyoke, MA 01040 · 4135195229

Health inspection rating 5/5 · CMS overall 5/5· Fines (3y): $0

Questions for the administrator:

☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you involve a resident's representative in care decisions, and how quickly are they consulted?"
☐ "Can you give me examples of how you adjust daily routines and room setups to fit each resident's preferences?"
☐ "Can you show me an example care plan, and how are families included when it's created and updated?"
☐ "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
☐ "What systems do you use to prevent medication errors, and what happens when one occurs?"
☐ "How does your quality committee work, and can you share an example of a problem it identified and fixed?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225236 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)