Sixteen Acres Health and Rehabilitation Center LLC

Name: Sixteen Acres Health and Rehabilitation Center LLC
Address: 215 BICENTENNIAL HIGHWAY, Springfield, MA, 01118, US
Telephone: 4137967511

215 Bicentennial Highway, Springfield, MA 01118 · Hampden County · 120 certified beds · avg 105 residents/day · certified since Jul 1, 1990

Part of chain: VANTAGE CARE (10 facilities, chain avg rating 2.4★)

4/5

Health inspection rating (on-site)

Serious findings on record

Fines, last 3 years

4.11

Nurse hours/resident/day (adjusted)

What health inspectors found (on-site government inspections — the most independent evidence available)

Health inspection rating: ★★★★☆4/5 · CMS overall rating: 4/5

The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.

All citations in the current public record (28)

CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.

Date	Severity	What the facility was cited for
Dec 9, 2025	E · Potential for harm, repeated	The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards.
Dec 9, 2025	E · Potential for harm, repeated	The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide.
Dec 9, 2025	D · Potential for harm, one-off	The facility allowed residents to lose the ability to do daily activities — like bathing, dressing, and eating — when there was no medical reason for the decline. Good care helps residents keep the abilities they have.
Dec 9, 2025	D · Potential for harm, one-off	The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own.
Dec 9, 2025	D · Potential for harm, one-off	The facility did not provide pharmacy services that meet each resident's needs, or did not employ or contract with a licensed pharmacist.
Dec 9, 2025	D · Potential for harm, one-off	The facility did not label drugs according to professional standards or did not store them in locked compartments, with controlled drugs (medications with a high risk of misuse) kept under a separate lock.
Dec 9, 2025	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Dec 9, 2025	B · Minimal risk, repeated	The facility did not coordinate resident assessments with the state's pre-admission screening program for mental illness and intellectual disabilities, or failed to refer residents for the special services they need.
Aug 22, 2024	D · Potential for harm, one-off	The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs.
Aug 22, 2024	D · Potential for harm, one-off	The facility transferred or discharged a resident without a valid reason, or failed to provide the required documentation and information when moving a resident out.
Aug 22, 2024	D · Potential for harm, one-off	The facility used bed rails without first trying safer alternatives, or without assessing the resident's safety risk, discussing the risks and benefits with the resident or family, getting consent, and installing the rails correctly.
Aug 22, 2024	D · Potential for harm, one-off	The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards.
Aug 22, 2024	B · Minimal risk, repeated	The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives.
May 4, 2023	F · Potential for harm, facility-wide	The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that.
May 4, 2023	F · Potential for harm, facility-wide	The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition.
May 4, 2023	F · Potential for harm, facility-wide	The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature.
May 4, 2023	E · Potential for harm, repeated	The facility did not give residents (and their representatives and the ombudsman, a state advocate for residents) proper advance notice before a transfer or discharge, including information about their right to appeal.
May 4, 2023	E · Potential for harm, repeated	The facility did not give the resident or their representative written notice of how long it would hold the resident's bed during a hospital stay or approved leave.
May 4, 2023	E · Potential for harm, repeated	The facility did not enter each resident's assessment information into the required format and send it to the state within 7 days of completing the assessment, as the rules require.
May 4, 2023	E · Potential for harm, repeated	The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines.
May 4, 2023	D · Potential for harm, one-off	The facility did not reassess a resident after a significant change in their condition, such as a sudden decline in health. A full new assessment is required when a resident's condition changes in a major way.
May 4, 2023	D · Potential for harm, one-off	The facility did not properly complete the required screening (called PASARR) that identifies whether a person entering a nursing home has a mental illness or intellectual disability and needs specialized services.
May 4, 2023	D · Potential for harm, one-off	The facility did not develop a resident's complete plan of care within 7 days of the full assessment, or the plan wasn't prepared, reviewed, and updated by a team of health professionals as required.
May 4, 2023	D · Potential for harm, one-off	The facility did not provide activities that meet residents' needs and interests. Nursing homes must offer meaningful activity programs, not just leave residents idle.
May 4, 2023	D · Potential for harm, one-off	The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it.
May 4, 2023	D · Potential for harm, one-off	The facility did not provide care that took into account residents' past trauma or their cultural backgrounds. Care is supposed to be sensitive to what residents have lived through and where they come from.
May 4, 2023	D · Potential for harm, one-off	The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations.
May 4, 2023	D · Potential for harm, one-off	The facility did not have policies on smoking.

Inspection trend by year

Citations from standard inspections increased between the last two inspection cycles (5 → 8).

Year	Citations	Worst severity that year
2023	15	F
2024	5	D
2025	8	E

Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.

Fines and enforcement (last 3 years)

No fines or payment denials in the published 3-year window.

Nurse staffing (from payroll records, adjusted for how much care residents need)

Measure	This facility	Massachusetts avg	U.S. avg	Where it stands
Total nurse staffing (hours per resident per day)	4.11	3.89	3.95	top 29% in Massachusetts; top 35% in the U.S.
Registered Nurse hours	0.36	0.65	0.69	bottom 9% in Massachusetts; bottom 16% in the U.S.
Weekend total nurse staffing	3.83	3.51	3.50	top 24% in Massachusetts; top 28% in the U.S.
Weekend RN hours (not acuity-adjusted)	0.31	0.46	0.48	bottom 30% in Massachusetts; bottom 34% in the U.S.
Total nursing staff turnover (%)	43.1	38.2	45.8	bottom 30% in Massachusetts; top 45% in the U.S.
RN turnover (%)	28.6	42.6	42.9	top 24% in Massachusetts; top 26% in the U.S.

Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.72, RN 0.33, weekend 3.47. Staffing rating: 3/5.

Self-reported quality measures

Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.

Quality measures rating: 3/5 · long-stay residents: 4/5 · short-stay residents: 2/5

Who owns this facility

For profit - Limited Liability company

Owner / manager	Type	Role	Stake	Since
Arem, Cheryl	Individual	5% or Greater Direct Ownership Interest	25%	12/29/2025
Brown, Yossi	Individual	5% or Greater Direct Ownership Interest	25%	12/29/2025
Herskovitz, Miriam	Individual	5% or Greater Direct Ownership Interest	25%	12/29/2025
Yurowitz, Sam	Individual	5% or Greater Direct Ownership Interest	25%	12/29/2025
Brown, Yossi	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/29/2025
Brown, Yossi	Individual	Corporate Director	NOT APPLICABLE	12/29/2025
Brown, Yossi	Individual	Corporate Officer	NOT APPLICABLE	12/29/2025
Brown, Yossi	Individual	Operational/Managerial Control	NOT APPLICABLE	12/29/2025
Brown, Yossi	Individual	ADP of the SNF	NOT APPLICABLE	12/29/2025
Butt, Jennifer	Individual	Operational/Managerial Control	NOT APPLICABLE	12/29/2025
Butt, Jennifer	Individual	ADP of the SNF	NOT APPLICABLE	12/29/2025
Coughlin, Leanne	Individual	Operational/Managerial Control	NOT APPLICABLE	12/29/2025
Coughlin, Leanne	Individual	ADP of the SNF	NOT APPLICABLE	12/29/2025
Green, Morris	Individual	Operational/Managerial Control	NOT APPLICABLE	12/29/2025
Green, Morris	Individual	ADP of the SNF	NOT APPLICABLE	12/29/2025
Innovations Healthcare, LLC	Organization	Operational/Managerial Control	NOT APPLICABLE	12/29/2025
Innovations Healthcare, LLC	Organization	ADP of the SNF	NOT APPLICABLE	01/30/2026
Johnson, Jeri	Individual	Managing Control - Governing Body	NOT APPLICABLE	12/29/2025
Johnson, Jeri	Individual	Operational/Managerial Control	NOT APPLICABLE	12/29/2025
Johnson, Jeri	Individual	ADP of the SNF	NOT APPLICABLE	12/29/2025

Questions to ask on your visit

Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.

"What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
"Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
"How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
"How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
"How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
"Can you show me how medications are stored and secured on the units, including controlled drugs?"
"How do you keep residents' medical records accurate, complete, and secure?"
"How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
"What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
"Can I see the results and plan of correction from your most recent state inspection?"

Nearby facilities (within 20 miles)

Facility	Distance	City	Overall	Inspection
Loomis Lakeside at Reeds Landing	1.8 mi	Springfield, MA	★★★★★	5/5
Chestnut Hill Health and Rehabilitation Center LLC	2.8 mi	East Longmeadow, MA	★★★☆☆	3/5
East Longmeadow Skilled Nursing Center	2.8 mi	East Longmeadow, MA	★★★★☆	4/5
Julian J Levitt Family Nursing Home	3.1 mi	Longmeadow, MA	★★★★☆	3/5
Care One at Redstone	3.3 mi	East Longmeadow, MA	★★☆☆☆	2/5
Vantage at Hampden LLC	4.5 mi	Hampden, MA	★★★☆☆	4/5
Life Care Center of Wilbraham	4.8 mi	Wilbraham, MA	★★★★☆	3/5
Chicopee Rehabilitation and Nursing	5.3 mi	Chicopee, MA	★★★☆☆	3/5
Agawam East Rehab and Nursing	5.5 mi	Agawam, MA	★★★★★	4/5
Agawam North Rehab and Nursing	5.7 mi	Agawam, MA	★☆☆☆☆	1/5
Agawam South Rehab and Nursing	5.7 mi	Agawam, MA	★★★★☆	3/5
Agawam West Rehab and Nursing	5.7 mi	Agawam, MA	★★☆☆☆	2/5

Compare this facility with the 3 closest →

All facilities in Springfield →

Facility data as of CMS processing date 2026-08-01. CCN 225392.

The Care File

Visit checklist — Sixteen Acres Health and Rehabilitation Center LLC

215 Bicentennial Highway, Springfield, MA 01118 · 4137967511

Health inspection rating 4/5 · CMS overall 4/5· Fines (3y): $0

Questions for the administrator:

☐ "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
☐ "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
☐ "How do you help residents maintain their daily living skills, and how do you measure whether it's working?"
☐ "How many aides are on each shift, and how do you make sure every resident gets timely help with bathing, dressing, and meals?"
☐ "How does your pharmacist review residents' medications, and how quickly can you fill new or urgent prescriptions?"
☐ "Can you show me how medications are stored and secured on the units, including controlled drugs?"
☐ "How do you keep residents' medical records accurate, complete, and secure?"
☐ "How do you identify and arrange specialized services for residents with mental health conditions or disabilities?"
☐ "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
☐ "Can I see the results and plan of correction from your most recent state inspection?"

While you're there, notice:

☐ Smell and cleanliness in hallways, not just the lobby
☐ How staff speak to residents; call lights answered promptly
☐ Residents up, dressed, and engaged (visit mealtimes and a weekend if you can)

Data: CMS Provider Data Catalog, version 2026-08-01 · CCN 225392 · Verify at medicare.gov/care-compare · Printed from The Care File (thecarefile.com)