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Agawam South Rehab and Nursing
65 Cooper Street, Agawam, MA 01001 (opens Google Maps) · Hampden County · (413) 786-8000· 122 certified beds · avg 96 residents/day · certified since Mar 4, 1969 · Medicare and Medicaid certified
Certified for both programmes. Certification means the facility can bill Medicaid — it does not mean a Medicaid-funded bed is free right now, so ask directly. Who pays for nursing home care →
Part of chain: STERN CONSULTANTS (22 facilities, chain avg rating 2.5★)
3/5
Health inspection rating (on-site)
inspected Mar 10, 2026
0
Serious findings on record
$0
Fines, last 3 years
3.39
Nurse hours/resident/day (adjusted)
Every record stays on this page.
What health inspectors found (on-site government inspections — the most independent evidence available)
New to these records? How to read an inspection report →
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 4/5 · how star ratings work →
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and quality measures from resident assessments and claims.
Inspection findings in the public record
Showing the latest 3 of 28 inspection findings. Open the full record below to read every finding.
The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. F-0880
The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. F-0636
The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. F-0638
View all 28 inspection findingsShow only the latest 3 findings
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed — that window is CMS's, not ours. Within it, every citation CMS publishes for this facility is listed here: none excluded.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Mar 10, 2026 | F · Potential for more than minimal harm, widespread | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Mar 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not fully assess residents on time — a complete assessment of health, abilities, and needs is required when a resident is first admitted and at least once every 12 months after that. · F-0636 |
| Mar 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not update each resident's care assessment at least once every 3 months. These regular check-ins keep the resident's care plan matched to their current condition. · F-0638 |
| Mar 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not accurately assess a resident's health and needs. Assessments are the foundation for all the care a resident receives. · F-0641 |
| Mar 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not provide treatment and care that follows the doctor's orders and matches the resident's own preferences and goals. · F-0684 |
| Mar 10, 2026 | D · Potential for more than minimal harm, isolated | The facility did not serve food and drinks that were appetizing, attractive, and at a safe and pleasant temperature. · F-0804 |
| Apr 23, 2025 | D · Potential for more than minimal harm, isolated | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. · from a complaint · F-0692 |
| Apr 23, 2025 | D · Potential for more than minimal harm, isolated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint · F-0842 |
| Nov 26, 2024 | E · Potential for more than minimal harm, pattern | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. · F-0760 |
| Nov 26, 2024 | E · Potential for more than minimal harm, pattern | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. · F-0880 |
| Nov 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide a safe, clean, comfortable, and homelike environment, including safe support for residents' daily living needs. · F-0584 |
| Nov 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not notify the appropriate authorities when a resident with a mental disorder or intellectual disability had a significant change in condition. · F-0646 |
| Nov 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not create and follow a basic care plan covering a new resident's most immediate needs within 48 hours of admission. The first days are when a new resident is most vulnerable. · F-0655 |
| Nov 26, 2024 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Nov 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. · F-0677 |
| Nov 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide safe and appropriate respiratory care — such as oxygen, breathing treatments, or care for residents on breathing equipment — for residents who needed it. · F-0695 |
| Nov 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not have a licensed pharmacist review each resident's complete medication regimen and medical chart every month, or did not follow its own rules for reporting medication problems. · F-0756 |
| Nov 26, 2024 | D · Potential for more than minimal harm, isolated | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. · F-0759 |
| Nov 26, 2024 | D · Potential for more than minimal harm, isolated | The facility did not provide or obtain laboratory tests when a doctor ordered them, or did not promptly report the results back to the doctor who ordered them. · F-0773 |
| Nov 26, 2024 | D · Potential for more than minimal harm, isolated | The facility's menus did not meet residents' nutritional needs, or were not prepared in advance, followed as written, kept up to date, or reviewed by a dietician. · F-0803 |
| Oct 10, 2023 | F · Potential for more than minimal harm, widespread | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. · F-0812 |
| Oct 10, 2023 | D · Potential for more than minimal harm, isolated | The facility did not honor residents' right to share a room with their spouse or a roommate of their choosing, or moved residents to a different room without written notice beforehand. · F-0559 |
| Oct 10, 2023 | D · Potential for more than minimal harm, isolated | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. · F-0658 |
| Oct 10, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide proper care for residents with a colostomy, urostomy, or ileostomy — surgical openings in the abdomen that let waste leave the body into a pouch. These require regular, skilled attention to stay clean and healthy. · F-0691 |
| Oct 10, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide safe, appropriate care for residents who need dialysis — the treatment that filters the blood when kidneys fail. · F-0698 |
| Oct 10, 2023 | D · Potential for more than minimal harm, isolated | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. · F-0757 |
| Oct 10, 2023 | D · Potential for more than minimal harm, isolated | The facility did not try to gradually reduce doses of mood- and mind-altering medications or use non-drug approaches first, as required, or used 'as needed' psychiatric drugs without proper limits. · F-0758 |
| Oct 10, 2023 | D · Potential for more than minimal harm, isolated | The facility did not provide routine dental care and 24-hour emergency dental care for residents. · F-0790 |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (12 → 6).
All citationsSerious citations (G–L)
2023
All citations: 8
Serious citations (G–L): 0
2024
All citations: 12
Serious citations (G–L): 0
2025
All citations: 2
Serious citations (G–L): 0
2026
All citations: 6
Serious citations (G–L): 0
All bars start at zero. Exact values and supporting details remain below.
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 8 | 0 | F |
| 2024 | 12 | 0 | E |
| 2025 | 2 | 0 | D |
| 2026 | 6 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
Nurse staffing (from payroll records, adjusted for how much care residents need)
What these staffing numbers mean →
This facilityMassachusetts averageU.S. average
Total nurse staffing (hours per resident per day)
This facility: 3.39
Massachusetts average: 3.89
U.S. average: 3.95
Registered Nurse hours
This facility: 0.69
Massachusetts average: 0.65
U.S. average: 0.69
Weekend total nurse staffing
This facility: 2.92
Massachusetts average: 3.51
U.S. average: 3.50
All bars start at zero. Exact values and supporting details remain below.
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.39 | 3.89 | 3.95 | bottom 25% in Massachusetts; bottom 31% in the U.S. |
| Registered Nurse hours | 0.69 | 0.65 | 0.69 | top 34% in Massachusetts; top 38% in the U.S. |
| Weekend total nurse staffing | 2.92 | 3.51 | 3.50 | bottom 17% in Massachusetts; bottom 27% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.49 | 0.46 | 0.48 | top 30% in Massachusetts; top 34% in the U.S. |
| Total nursing staff turnover (%) | 44.2 | 38.2 | 45.8 | bottom 27% in Massachusetts; top 48% in the U.S. |
| RN turnover (%) | 50.0 | 42.6 | 42.9 | bottom 37% in Massachusetts; bottom 39% in the U.S. |
Hours are per resident per day for the most recent quarter of payroll data in this CMS release (2026-08-01) — the same quarter for every facility — case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.64, RN 0.74, weekend 3.14.Comparing with Medicare Care Compare? Care Compare shows the raw figure (3.64 here, displayed there as hours and minutes), not the adjusted one above. Both are correct; they answer different questions. Staffing rating: 3/5.
Quality measures: assessments & claims
Note: CMS combines facility-reported resident assessments (MDS) with claims-based measures. These are different sources from on-site inspection findings. Read the measures alongside inspection and staffing records; a high QM rating does not establish that a home is safe.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Costs & payment
Price evidence · separate from quality
No verified facility-specific private-pay price is available in our data for Agawam South Rehab and Nursing. CMS inspection and staffing records do not tell us what this home will charge you.
Calculate a stay from a quote you receive
Use a written private-pay quote. This worksheet adds only the amounts you enter; it does not calculate Medicare, Medicaid or insurance benefits.
Formula: (room rate + daily extras) × days + one-time charges. A 30-day scenario is not a calendar-month quote. Refundable deposits, rate changes and charges you omit are not automatically included. Entries are not saved or sent to our server.
Before you compare prices
- Request the room type, effective date and itemized daily rate in writing.
- Ask about therapy, medicines, supplies, care-level charges, deposits, refunds and annual increases.
- Confirm insurance or Medicaid eligibility and bed availability directly; certification alone does not guarantee either.
Understand who pays for care · How we handle price evidence · Report an incorrect price
Who owns this facility
How to read ownership records →
Ownership records as published by CMS on 2026-08-01. CMS records when an owner joined but not when they left. Listed here and no longer involved? Tell us →
For profit - Limited Liability company
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Beatty, Brittany | Individual | Direct Ownership Interest | NOT APPLICABLE | 10/16/2023 |
| Com Family Trust | Organization | 5% or Greater Indirect Ownership Interest | 10% | 10/16/2023 |
| Friedman, Benjamin | Individual | Direct Ownership Interest | NOT APPLICABLE | 10/16/2023 |
| Friedman, Shana | Individual | 5% or Greater Direct Ownership Interest | 12% | 10/16/2023 |
| Millman, Chaim | Individual | Indirect Ownership Interest | NOT APPLICABLE | 10/16/2023 |
| Newhouse, Eric | Individual | Indirect Ownership Interest | NOT APPLICABLE | 10/16/2023 |
| Agawam South Propco LLC | Organization | ADP of the SNF | NOT APPLICABLE | 10/16/2023 |
| Ashkar, Rami | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/16/2023 |
| Ashkar, Rami | Individual | ADP of the SNF | NOT APPLICABLE | 10/16/2023 |
| Beatty, Brittany | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/16/2023 |
| Beatty, Brittany | Individual | ADP of the SNF | NOT APPLICABLE | 10/16/2023 |
| Com Family Trust | Organization | ADP of the SNF | NOT APPLICABLE | 10/16/2023 |
| E Newhouse Family Trust | Organization | ADP of the SNF | NOT APPLICABLE | 10/16/2023 |
| Erblich, Avraham | Individual | Managing Control - Governing Body | NOT APPLICABLE | 10/16/2023 |
| Erblich, Avraham | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/16/2023 |
| Erblich, Avraham | Individual | ADP of the SNF | NOT APPLICABLE | 10/16/2023 |
| Etn Family Holdings LLC | Organization | Operational/Managerial Control | NOT APPLICABLE | 10/16/2023 |
| Etn Family Holdings LLC | Organization | ADP of the SNF | NOT APPLICABLE | 07/13/2025 |
| Friedman, Benjamin | Individual | Operational/Managerial Control | NOT APPLICABLE | 10/16/2023 |
| Friedman, Benjamin | Individual | ADP of the SNF | NOT APPLICABLE | 10/16/2023 |
Showing 20 of 43 parties CMS has on file for this facility; 23 are not displayed. The full list is in the CMS Ownership dataset.
Other facilities in the same chain
CMS lists this facility under the chain Stern Consultants — 22 facilities in the current records. Chain membership says who operates these homes. It says nothing about how any individual one of them was inspected; each has its own record.
- Agawam West Rehab and Nursing — Agawam, MA · overall 2/5
- Andover Forest Post Acute Care Center — North Andover, MA · overall 2/5
- Andover Manor Rehab and Nursing — Andover, MA · overall 2/5
- Ayer Valley Rehab and Nursing — Ayer, MA · overall 1/5
- Northwoods Rehab and Nursing Center at Moravia — Moravia, NY · overall 3/5
- Casey Rehab and Nursing — Casey, IL · overall 2/5
- Charleston Rehab and Nursing — Charleston, IL · overall 1/5abuse
- Countryside Care Center — Macomb, IL · overall 2/5
Listed by state, then facility name — not a ranking. Showing 8 of the 21 others, continuing from this facility's own place in that list.
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "How soon after admission is a full assessment completed, and how are the findings shared with the family?"
- "How do you track that every resident's quarterly assessment happens on time?"
- "Who completes resident assessments here, and how do you check them for accuracy?"
- "How do you make sure each resident's care follows the doctor's orders, and what changed after this citation?"
- "Could I join residents for a meal to see the food quality and temperature for myself?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "How do you keep residents' medical records accurate, complete, and secure?"
Also worth asking anywhere
- "Your weekend nurse staffing is reported below the Massachusetts midpoint — how does the weekend schedule differ from a weekday?"
- "Can I see the plan of correction for the findings in your most recent state inspection?"
- "CMS reports 44% total nursing staff turnover here — who on the care team has been with you longest?"
- "The ownership record on file lists 43 owning or managing parties — who makes the decisions about staffing levels?"
- "Can I visit again unannounced, at a mealtime or on a weekend?"
Nearby facilities (12 closest of 49 within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Agawam West Rehab and Nursing | 0.0 mi | Agawam, MA | ★★☆☆☆ | 2/5 | |
| Agawam North Rehab and Nursing | 0.1 mi | Agawam, MA | ★☆☆☆☆ | 1/5 | |
| Agawam East Rehab and Nursing | 0.3 mi | Agawam, MA | ★★★★★ | 4/5 | |
| Julian J Levitt Family Nursing Home | 3.7 mi | Longmeadow, MA | ★★★★☆ | 3/5 | |
| East Longmeadow Skilled Nursing Center | 4.6 mi | East Longmeadow, MA | ★★★★☆ | 4/5 | |
| Westfield Rehabilitation and Health Center | 4.8 mi | Westfield, MA | ★★☆☆☆ | 2/5 | |
| Loomis Lakeside at Reeds Landing | 4.9 mi | Springfield, MA | ★★★★★ | 5/5 | |
| Care One at Redstone | 5.0 mi | East Longmeadow, MA | ★★☆☆☆ | 2/5 | |
| Vantage at West Springfield LLC | 5.3 mi | West Springfield, MA | ★★★☆☆ | 3/5 | |
| Mary's Meadow at Providence Place | 5.6 mi | Holyoke, MA | ★★★★★ | 5/5 | |
| Sixteen Acres Health and Rehabilitation Center LLC | 5.7 mi | Springfield, MA | ★★★★☆ | 4/5 | |
| Chestnut Hill Health and Rehabilitation Center LLC | 6.2 mi | East Longmeadow, MA | ★★★☆☆ | 3/5 |
Compare this facility with the 3 closest →
Other facilities in the same county
CMS records place this facility in Hampden, MA — 26 certified facilities there. These are outside the 20-mile list above, or far enough down it not to appear.
- Care One at Holyoke — Holyoke, MA · overall 5/5
- Chicopee Rehabilitation and Nursing — Chicopee, MA · overall 3/5
- Day Brook Village Senior Living — Holyoke, MA · overall 2/5
- Hampden Post Acute — Wilbraham, MA · overall 3/5
Listed by facility name — not a ranking. Homes already in the table above are not repeated here.
Facility data as of CMS processing date 2026-08-01. CCN 225176.