Loomis Lakeside at Reeds Landing
807 Wilbraham Road, Springfield, MA 01109 · Hampden County · 42 certified beds · avg 40 residents/day · certified since Dec 29, 1995
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★★★5/5 · CMS overall rating: 5/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
All citations in the current public record (8)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Nov 18, 2024 | F · Potential for harm, facility-wide | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 18, 2024 | D · Potential for harm, one-off | The facility did not provide the care needed to maintain or improve residents' movement and flexibility — such as range-of-motion exercises — leading to avoidable decline. |
| Nov 18, 2024 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
| Aug 3, 2023 | F · Potential for harm, facility-wide | The facility did not get its food from approved, safe sources, or did not store, prepare, and serve food according to professional food safety standards. |
| Aug 3, 2023 | E · Potential for harm, repeated | The facility did not develop or follow a complete care plan for each resident — the written roadmap covering all of a resident's needs, with measurable goals and timelines. |
| Aug 3, 2023 | D · Potential for harm, one-off | The facility did not provide appropriate care related to bladder and bowel needs — including care for residents who use catheters and steps to prevent urinary tract infections. |
| Aug 3, 2023 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Aug 3, 2023 | D · Potential for harm, one-off | The facility did not develop and follow policies and procedures for offering residents flu and pneumonia vaccinations. |
Inspection trend by year
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 5 | 0 | F |
| 2024 | 3 | 0 | F |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
No fines or payment denials in the published 3-year window.
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 4.14 | 3.89 | 3.95 | top 27% in Massachusetts; top 34% in the U.S. |
| Registered Nurse hours | 0.78 | 0.65 | 0.69 | top 20% in Massachusetts; top 29% in the U.S. |
| Weekend total nurse staffing | 3.68 | 3.51 | 3.50 | top 29% in Massachusetts; top 34% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.40 | 0.46 | 0.48 | bottom 45% in Massachusetts; top 49% in the U.S. |
| Total nursing staff turnover (%) | 26.8 | 38.2 | 45.8 | top 16% in Massachusetts; top 9% in the U.S. |
| RN turnover (%) | 25.0 | 42.6 | 42.9 | top 17% in Massachusetts; top 20% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.90, RN 0.73, weekend 3.47. Staffing rating: 4/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 5/5 · long-stay residents: 5/5 · short-stay residents: 5/5
Who owns this facility
Non profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Loomis Communities, INC. | Organization | 5% or Greater Direct Ownership Interest | 100% | 08/10/2009 |
| Jarry, Michael | Individual | Corporate Officer | NOT APPLICABLE | 09/02/2024 |
| Lapointe, Brian | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/19/1995 |
| Loomis Communities, INC. | Organization | ADP of the SNF | NOT APPLICABLE | 03/19/2025 |
| Mantoni, Margaret | Individual | Corporate Officer | NOT APPLICABLE | 02/02/2020 |
| Mintz, Joshua | Individual | Operational/Managerial Control | NOT APPLICABLE | 06/01/2019 |
| Mintz, Joshua | Individual | ADP of the SNF | NOT APPLICABLE | 02/26/2025 |
| Todd, Lori | Individual | Operational/Managerial Control | NOT APPLICABLE | 02/10/2001 |
| Todd, Lori | Individual | ADP of the SNF | NOT APPLICABLE | 02/10/2001 |
| Willetts, Lynda | Individual | Operational/Managerial Control | NOT APPLICABLE | 11/15/2021 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "Who leads your infection prevention program, and how do you make sure staff follow practices like hand hygiene every day?"
- "What do you do daily to keep residents moving, and how do you help residents at risk of losing mobility?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What did your most recent kitchen inspection find, and can I see how food is stored and prepared?"
- "Can you show me an example care plan, and how are families included when it's created and updated?"
- "How do you care for residents with incontinence or catheters, and what do you do to prevent urinary tract infections?"
- "What percentage of your residents and staff are vaccinated against flu and pneumonia, and how do you offer the vaccines?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Sixteen Acres Health and Rehabilitation Center LLC | 1.8 mi | Springfield, MA | ★★★★☆ | 4/5 | |
| Julian J Levitt Family Nursing Home | 3.6 mi | Longmeadow, MA | ★★★★☆ | 3/5 | |
| Chicopee Rehabilitation and Nursing | 3.7 mi | Chicopee, MA | ★★★☆☆ | 3/5 | |
| East Longmeadow Skilled Nursing Center | 3.8 mi | East Longmeadow, MA | ★★★★☆ | 4/5 | |
| Chestnut Hill Health and Rehabilitation Center LLC | 4.4 mi | East Longmeadow, MA | ★★★☆☆ | 3/5 | |
| Care One at Redstone | 4.4 mi | East Longmeadow, MA | ★★☆☆☆ | 2/5 | |
| Agawam East Rehab and Nursing | 4.8 mi | Agawam, MA | ★★★★★ | 4/5 | |
| Agawam North Rehab and Nursing | 4.8 mi | Agawam, MA | ★☆☆☆☆ | 1/5 | |
| Agawam South Rehab and Nursing | 4.9 mi | Agawam, MA | ★★★★☆ | 3/5 | |
| Agawam West Rehab and Nursing | 4.9 mi | Agawam, MA | ★★☆☆☆ | 2/5 | |
| Life Care Center of Wilbraham | 5.0 mi | Wilbraham, MA | ★★★★☆ | 3/5 | |
| Vantage at West Springfield LLC | 6.0 mi | West Springfield, MA | ★★★☆☆ | 3/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 225691.