Vantage at Westfield LLC
60 East Silver Street, Westfield, MA 01085 · Hampden County · 98 certified beds · avg 66 residents/day · certified since Apr 17, 1990
Part of chain: VANTAGE CARE (10 facilities, chain avg rating 2.4★)
What health inspectors found (on-site government inspections — the most independent evidence available)
Health inspection rating: ★★★☆☆3/5 · CMS overall rating: 2/5
The health inspection star above is graded on a curve within each state — a set share of each state's facilities gets each star level — so a facility can have few citations and still rate 2–3 stars if others in its state did even better. The overall rating combines that inspection score with staffing and self-reported quality measures.
Most serious findings (actual harm or immediate jeopardy)
▲ Actual harm, one-off · Mar 11, 2026 · F-0689 · triggered by a complaint
The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls.
Why it matters: This is one of the most common citations and directly relates to falls and injuries, which can be devastating for older adults.
Severity (G): One or a few residents were actually harmed — physically or emotionally — though not put in immediate danger of serious injury or death.
Corrected: Mar 25, 2026 (Deficient, Provider has date of correction)
All citations in the current public record (15)
CMS publishes roughly the last three inspection cycles plus recent complaint investigations. Older surveys drop out of the record as new ones are completed.
| Date | Severity | What the facility was cited for |
|---|---|---|
| Apr 14, 2026 | D · Potential for harm, one-off | The facility did not honor residents' right to form and take part in resident or family groups, such as a resident council. |
| Mar 11, 2026 | ▲ G · Actual harm, one-off | The facility did not keep the environment free of accident hazards, or did not provide enough supervision to prevent accidents like falls. · from a complaint |
| Jul 29, 2025 | E · Potential for harm, repeated | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. · from a complaint |
| Jul 29, 2025 | D · Potential for harm, one-off | The facility did not provide required paperwork or notices about a resident's needs, their right to appeal a transfer or discharge, or the facility's bed-hold policy (how long a bed is saved during a hospital stay). · from a complaint |
| Jan 7, 2025 | E · Potential for harm, repeated | The facility did not observe each nurse aide's job performance or provide regular training as required. |
| Jan 7, 2025 | D · Potential for harm, one-off | The facility provided care that did not meet professional standards of quality — the accepted standards that nurses and other clinicians are expected to follow. |
| Jan 7, 2025 | D · Potential for harm, one-off | The facility did not provide enough food and fluids to keep residents healthy, such as preventing unplanned weight loss or dehydration. |
| Jan 7, 2025 | D · Potential for harm, one-off | The facility did not make sure its nurses and nurse aides had the skills and training needed to properly care for every resident. |
| Jan 7, 2025 | D · Potential for harm, one-off | The facility did not keep residents' medications free from unnecessary drugs. Residents should only take medicines they truly need, at the right dose, for a clear reason. |
| Jan 7, 2025 | D · Potential for harm, one-off | The facility's medication error rate was 5 percent or higher — meaning too many doses were given incorrectly, such as the wrong drug, dose, or time. |
| Jan 7, 2025 | D · Potential for harm, one-off | The facility did not keep residents free from significant medication errors — such as giving the wrong drug, the wrong dose, or missing a critical medication. |
| Jan 7, 2025 | D · Potential for harm, one-off | The facility did not have or follow an effective program to prevent and control infections — such as proper hand washing, cleaning, and isolation practices. This is the most commonly cited deficiency nationwide. |
| Nov 29, 2023 | D · Potential for harm, one-off | The facility did not provide the help residents need with basic daily activities — like bathing, dressing, eating, and using the bathroom — for residents who cannot do these things on their own. |
| Nov 29, 2023 | D · Potential for harm, one-off | The facility did not provide or arrange dental services for its residents. Nursing homes are responsible for making sure residents can get dental care. |
| Nov 29, 2023 | D · Potential for harm, one-off | The facility did not protect residents' personal information or did not keep complete, accurate medical records that meet professional standards. |
Inspection trend by year
Citations from standard inspections decreased between the last two inspection cycles (8 → 1).
| Year | Citations | Serious (G–L) | Worst severity that year |
|---|---|---|---|
| 2023 | 3 | 0 | D |
| 2025 | 10 | 0 | E |
| 2026 | 2 | 1 | G ▲ |
Counts reflect the current CMS public record (~3 inspection cycles plus complaint investigations); years with no surveys show no row. Inspection frequency varies, so compare severity as well as counts.
Fines and enforcement (last 3 years)
1 fine totaling $12,735.
| Date | Type | Amount / length |
|---|---|---|
| Mar 11, 2026 | Fine | $12,735 |
Nurse staffing (from payroll records, adjusted for how much care residents need)
| Measure | This facility | Massachusetts avg | U.S. avg | Where it stands |
|---|---|---|---|---|
| Total nurse staffing (hours per resident per day) | 3.43 | 3.89 | 3.95 | bottom 28% in Massachusetts; bottom 33% in the U.S. |
| Registered Nurse hours | 0.53 | 0.65 | 0.69 | bottom 37% in Massachusetts; bottom 42% in the U.S. |
| Weekend total nurse staffing | 3.16 | 3.51 | 3.50 | bottom 35% in Massachusetts; bottom 40% in the U.S. |
| Weekend RN hours (not acuity-adjusted) | 0.38 | 0.46 | 0.48 | bottom 42% in Massachusetts; bottom 49% in the U.S. |
| Total nursing staff turnover (%) | 50.0 | 38.2 | 45.8 | bottom 18% in Massachusetts; bottom 38% in the U.S. |
| RN turnover (%) | 46.2 | 42.6 | 42.9 | bottom 40% in Massachusetts; bottom 42% in the U.S. |
Hours are per resident per day, case-mix adjusted by CMS so facilities caring for sicker residents can be compared fairly (same basis as the CMS staffing star). "Top X%" means better than most facilities: more staffing hours, or lower turnover. Raw (unadjusted) reported hours: total 3.49, RN 0.54, weekend 3.21. Staffing rating: 2/5.
Self-reported quality measures
Note: these ratings are based on data the facility reports about itself to CMS. They are not independently verified by inspectors, and can look better than inspection findings. Give more weight to the inspection results above.
Quality measures rating: 1/5 · long-stay residents: 1/5 · short-stay residents: 1/5
Who owns this facility
For profit - Corporation
| Owner / manager | Type | Role | Stake | Since |
|---|---|---|---|---|
| Arem, Cheryl | Individual | 5% or Greater Indirect Ownership Interest | 21% | 12/01/2023 |
| Brown, Yossi | Individual | 5% or Greater Indirect Ownership Interest | 21% | 12/01/2023 |
| Herskovitz, Miriam | Individual | 5% or Greater Indirect Ownership Interest | 21% | 12/01/2023 |
| JPW Mass Holdings LLC | Organization | 5% or Greater Indirect Ownership Interest | 15% | 12/01/2023 |
| Vantage Care Ma4 LLC | Organization | 5% or Greater Direct Ownership Interest | 100% | 12/01/2023 |
| Yurowitz, Sam | Individual | 5% or Greater Indirect Ownership Interest | 21% | 12/01/2023 |
| Dahdul, Adnan | Individual | Corporate Director | NOT APPLICABLE | 12/01/2023 |
| Umana, Eriko | Individual | W-2 Managing Employee | NOT APPLICABLE | 12/01/2023 |
| Yurowitz, Sam | Individual | Corporate Officer | NOT APPLICABLE | 12/01/2023 |
| Yurowitz, Sam | Individual | Operational/Managerial Control | NOT APPLICABLE | 12/01/2023 |
Questions to ask on your visit
Generated from this facility's actual citation record — bring them to a tour and ask the administrator directly.
- "What is your falls rate, and what specific steps do you take to prevent falls and supervise residents at risk?"
- "Does your facility have an active resident council, and how does management respond to its concerns?"
- "How do you keep residents' medical records accurate, complete, and secure?"
- "What written notices do we get before any transfer or discharge, and what is your bed-hold policy?"
- "How often do you evaluate your nurse aides and what ongoing training do they receive?"
- "Can you tell me what this citation involved and what steps you took to bring care back up to standard?"
- "How do you monitor residents' weight and eating, and what happens when someone starts losing weight?"
- "How do you verify that your nurses and aides have the skills to care for residents with needs like my family member's?"
- "What is your current ratio of nursing staff to residents on day, evening, and weekend shifts?"
- "Can I see the results and plan of correction from your most recent state inspection?"
Nearby facilities (within 20 miles)
| Facility | Distance | City | Overall | Inspection | Flags |
|---|---|---|---|---|---|
| Westfield Rehabilitation and Health Center | 1.8 mi | Westfield, MA | ★★☆☆☆ | 2/5 | |
| Vantage at West Springfield LLC | 6.2 mi | West Springfield, MA | ★★★☆☆ | 3/5 | |
| Mary's Meadow at Providence Place | 6.2 mi | Holyoke, MA | ★★★★★ | 5/5 | |
| Agawam South Rehab and Nursing | 6.6 mi | Agawam, MA | ★★★★☆ | 3/5 | |
| Agawam West Rehab and Nursing | 6.6 mi | Agawam, MA | ★★☆☆☆ | 2/5 | |
| Agawam North Rehab and Nursing | 6.6 mi | Agawam, MA | ★☆☆☆☆ | 1/5 | |
| Mont Marie Rehabilitation & Healthcare Center | 6.7 mi | Holyoke, MA | ★★★★☆ | 3/5 | |
| Mission Care at Holyoke | 6.8 mi | Holyoke, MA | ★☆☆☆☆ | 1/5 | abuse |
| Agawam East Rehab and Nursing | 6.8 mi | Agawam, MA | ★★★★★ | 4/5 | |
| Massachusetts Veterans Home at Holyoke | 7.9 mi | Holyoke, MA | —/5 | ||
| Day Brook Village Senior Living | 8.2 mi | Holyoke, MA | ★★☆☆☆ | 2/5 | |
| Regalcare at Holyoke | 8.9 mi | Holyoke, MA | ★☆☆☆☆ | 2/5 |
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Facility data as of CMS processing date 2026-08-01. CCN 225380.